create a chatbot - PowerPoint PPT Presentation

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create a chatbot

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In 2016, the value of the chatbot market touched $703 million. According to the report, most of the customers are familiar with the chatbot. But there are also few people who need to create a chatbot today. In this article, we have put some reasons why you need to create a chatbot on your website today. Read on to find out more. – PowerPoint PPT presentation

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Title: create a chatbot


1
Create a Chatbot
  • For more information Mail id- usama_at_botsify.com,
    https//botsify.com, Address-251 Little Falls
    Drive, Wilmington, New Castle County, Delaware
    19808, USA .
  • In 2016, the value of the chatbot market touched
    703 million. According to the report, most of
    the customers are familiar with the chatbot. But
    there are also few people who need to create a
    chatbot today. In this article, we have put some
    reasons why you need to create a chatbot on your
    website today. Read on to find out more.
  • 1.Zero-Waiting Time
  • If the video that is present on your website
    takes more than 10 seconds to play, you may lose
    half of the viewers to your competitor. The same
    is applicable to your website visitors as well.
    Just imagine how it will feel and what will
    happen to your business when you will lose half
    of your prospective customers because pf failing
    to respond to their queries in time. So if you
    create a chatbot, you can answer most of the
    questions your customers may ask without any
    delay.

2
  • 2. Personalized Experience
  • Personalization can assist you convert your
    prospects into customers. With conversational
    chatbots, you can make your customers feel like
    they are interacting with a real person, not a
    machine. Moreover, they offer the required
    information or services right away. For your
    retail online store, the chatbot will simply
    function like a salesperson that can help
    customers to find the desired info about what you
    offer.
  • 3. Better Customer Service Level
  • Personalized chatbots can process the natural
    language at various levels, such as discourse,
    semantics, and syntax. So, the chatbot gets a
    deeper insight into human psychology in order to
    respond to the visitors with the right service
    and information. The information is provided
    immediately irrespective of the number of
    questioners.

3
  • 4. Improved User EngagementAs far as developing
    the right chatbot is concerned, designers and
    developers have to face the extreme pressure.
    Since there is no limit to the customer
    expectation, improving the chatbot is a journey
    that can end nowhere. And chatbot is just a very
    significant milestone in the journey. If designed
    well, chatbots can help a business makes its
    customers happy.
  • 5. Targeting a Wider AudienceToday Social media
    platforms like Facebook messenger and Skype work
    with a chatbot. So, it has become very easy to
    target a much wider audience.
  • 6. Business IntelligenceThe machine learning
    make this virtual assistant more powerful. So, it
    can collect and process a good deal of
    conversational data for researchers so that they
    can get a deeper insight into the minds of
    buyers. For any business, it is very
    important.With the help of chatbots, businesses
    can improve and innovate their products and
    services.

4
  • 7. Performing Surveys
  • If you create a chatbot, you can get a better
    idea of the customer experience when they will
    buy a product or service. The survey system via
    emails is not very successful as most visitors
    are apathetic due to lack of time and many other
    reasons.
  • On the other hand, chatbots engage customers in
    a real-time conversation making the survey
    better.
  • So, these are some important reasons why you
    should create a chatbot on your business website
    today. After all, as your business growth depends
    on the customers you don't want to end up losing
    a lot of customers.
  • We at Botsify.com is a great choice if you are
    looking for leading chatbot companies. The
    chatbot created by us can help you answer the
    queries of your customers and satisfy them.
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