ISCOM 386 The power of possibility/newtonhelp.com

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ISCOM 386 The power of possibility/newtonhelp.com
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ISCOM 386 The power of possibility/newtonhelp.com

• ISCOM 386 Week 1 Service Operations Management
  Overview
• For more course tutorials visit
• www.newtonhelp.com
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• Description
• ISCOM 386 Week 1 Service Operations Management
  Overview
• Write a 700- to 1050-word paper using information
  from the service company you work for, or a
  service company with which you are familiar. 

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ISCOM 386 The power of possibility/newtonhelp.com

• ISCOM 386 Week 2 Service Strategy Exercise
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• ISCOM 386 Week 2 Service Strategy Exercise
• Complete the Service Strategy Exercise
  Worksheet. Use at least 2 academic references.
• Click on the Assignment Files tab to submit the
  assignment.

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ISCOM 386 The power of possibility/newtonhelp.com

• ISCOM 386 Week 3 Service Factor Improvement
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• ISCOM 386 Week 3 Service Factor Improvement
• Your team has been hired as consultants to advise
  the owner of XYZ Hotel.  Your primary objective
  is to address current areas of opportunity in the
  service that exist within the company.  You have
  determined that the first area that needs
  improvement is the arrival process for the guests.

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ISCOM 386 The power of possibility/newtonhelp.com

• ISCOM 386 Week 4 Performance Improvement Plan
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• ISCOM 386 Week 4 Performance Improvement Plan
• Evaluate the three examples of guest feedback in
  the Performance Improvement Plan Guest Reviews
  document.
• Identify 3 to 5 common trends from the region
  (positive or negative)
• Select one area of opportunity and develop a 700-
  to 1050-word performance improvement plan to
  address the issue.

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ISCOM 386 The power of possibility/newtonhelp.com

• ISCOM 386 Week 5 Application Marketing Campaign
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• ISCOM 386 Week 5 Application Marketing Campaign
• Imagine that you are the marketing team for a new
  mobile application that will capture instant
  feedback from the guests at your service
  establishment.

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ISCOM 386 The power of possibility/newtonhelp.com

• ISCOM 386 Week 5 Social Media Feedback Activity
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• ISCOM 386 Week 5 Social Media Feedback Activity
• Complete the Social Media Feedback Activity
  Worksheet.
• Click the Assignment Files tab to submit your
  assignment.

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ISCOM 386 The power of possibility/newtonhelp.com