Title: Airport Management Services
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2Airport management services can be generally
described as any of the managerial activities
needed to conduct airport operations. Operating
an airport is composed of multiple complex work
streams and requires careful attention in many
areas like infrastructure management,
maintenance, operations, technical and systems
integration, as well as environmental awareness
and impact programs.
3Sometimes referred to as airport facility
management services, there are various sectors
into which the facilities management can be
divided into. These include terminal facilities,
hangars, other support facilities (such as
parking areas, administrative areas, etc.) and
core airport infrastructure
4Airport services management, in general, require
a lot of expertise and experience and is a
challenging due to the plethora of skill sets
required as well as a proven track record of
execution.At both the commercial and the general
aviation airports, there are a number of
companies which may provide varying degrees of
airport management services. Most of these
companies have a narrow and specific range of
services ranging from the management of terminals
and other passenger areas to operating on airport
services such as Fixed Base Operations (FBO), Main
tenance Repair and Overhaul (MRO) and Aircraft
Charter and Management (ACM). These companies
usually provide the following
5- Managing the movement of the passengers, cargo
and baggage. - Aircraft handling, to include both above wing and
below wing services. - Overseeing additional airport facilities such as
hangars and core airport infrastructure such as
runways, taxiways and ramp areas. - Some airport facility management companies work
directly for the airport sponsors, whereas others
are engaged by other asset owners such as
institutional equity sponsors, financial
institutions and private equity firms.
6Many of the work streams mentioned above require
specific expertise in the airport management
sector. Companies that are involved in general
facility management in the other industries do
not necessarily possess the experience required
to effectively manage in the aviation sector. One
key differentiator is the required training of
the airport based employees and staff for safety
sensitive positions and security requirements
unique to airports.
7The airport management and integrated
service model provides constituents such as air
carriers, general aviation and other airport
tenants state of the art services in a rapidly
expanding and changing industry. This assists in
managing the complications of a highly regulated
industry.Furthermore, professional airport
management companies can proactively incorporate
industry best practices based on outside
experience to add value and drive results.
8Successful airport management is an outcome
of experience and execution. It also needs a team
that will deliver performance in the eyes of both
the customer and the asset owner. Selecting a
service provider for airport services management
can be a time consuming endeavour with a lot of
specialized areas to diligence however, engaging
a firm committed to successful outcomes drives
the most value.
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