Vijay420

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SALESFORCE IMPLEMENTATION
How Salesforce CRM can enhance your business to
grow your business 10x
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Customer relationships are an essential
ingredient for any business growth. It is the
most fundamental responsibility of the
organization to maintain them by being efficient
and effective.
These are the reasons how customer relationship
management (CRM) technology can help to grow and
improve your business performance by being
connected to the customers.
INTRODUCTION
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If you're a small business, who needs to grow
fast and save time do this trick Connect your
marketing tools such as email, social, marketing
automation, etc. to your CRM platform.
Both of them would have an entire view of leads
and prospects, for creating, targeting and
engaging conversations with customers ultimately
reaching to decision-making faster.
1 CONVERSION OF LEADS INTO SALES
Salesforce CRM applications have a verified
record of growing 27 Lead volume. 28 Campaign
deployment. 30 Lead conversion rate. 25
Marketing ROI.
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By generating an in-depth knowledge of a
customers business, you can form a solid bond
with customers built on trust and mutual success.
2 FORM MORE INTENSE CUSTOMER RELATIONSHIPS
By following these factors a CRM system can help
a business Examine customers challenges Interact
with a feeling of being more connected Scale
your employee and customer relationships
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New customers are an essential element of
continuous growth, but theyre not simple or
cheap to get. Advantages of Salesforce CRM is
that it provides more clarity of the upsell,
cross-sell and renewal opportunities across the
customer portfolio.
3 MORE RAPID SALES
A CRM system can assist you to reduce sales cost
by Enhancing sales productivity Increasing
sales efficiency Increased upsell and cross-sell
rate Unveiling referral business Decreasing
time to seal a deal
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When businesses embrace the right technology,
old-fashioned operations like seeking for
contact information or accessing data can be
automated or passed from customer-related
processes.
4 BOOST EMPLOYEE PRODUCTIVITY
Automation over sales, service, and marketing
will save employees time they spend more on
communicating to promised customers and
establishing good relationships with existing
ones, ultimately transforming your business
remarkably.
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5 DELIVER SUPERIOR CUSTOMER SERVICE

• Even before and after-sales the product must be
  as good as the service which might come along
  with it. A customer might not prefer multiple
  promotions which would lead them to bother and
  scare them away.
• Salesforce CRM provides instant access to a
  customer's entire history to your whole team who
  can quickly and easily give personalized
  messages and solutions.

A CRM results in a 22 drop in support costs 26
rise in customer retention 31 quicker case
resolution 35 increment in customer satisfaction
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With complete access visibility of all your
customer relationships, your teams can go ahead
addressing accountants that are at risk and
provide new opportunities at the same time.
You can deliver more comfortable purchases and
service experience leading to improved customer
retention with clarity into customer's
histories, active campaigns or open cases.
6 ENHANCE CUSTOMER RETENTION
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Conclusion
So now you understand what and how CRM performs
in your system allowing you to access all the
customer database with easy and deliver
satisfying service to the customer. It also
explains its benefits for enriched customer
service and customer retention.
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