HTT 250 Learn/newtonhelp.com

1
HTT 250 Learn/newtonhelp.com
2
HTT 250 Learn/newtonhelp.com

• HTT 250 Entire Course
• For more course tutorials visit
• www.newtonhelp.com
•  
•  
• HTT 250 Week 1 Assignment Organization Chart
  Hotel Front Office
•  HTT 250 Week 1 CheckPoint Total Quality
  Management
•  HTT 250 Week 1 CheckPoint Lodging Properties

3
HTT 250 Learn/newtonhelp.com

• HTT 250 Week 1 Assignment Organization Chart
  Hotel Front Office
• For more course tutorials visit
• www.newtonhelp.com
•  
•  
• Answer the following questions in 700 to 1,050
  words
• How is a front office important to a hotel?
• Which department is most important to the success
  of the front office and why?

4
HTT 250 Learn/newtonhelp.com

• HTT 250 Week 1 CheckPoint Lodging Properties
• For more course tutorials visit
• www.newtonhelp.com
•  
•  
• Resource Ch. 1 of Hotel Front Office Management
• Answer the following questions in 200 to 300
  words
• What are the different types of lodging
  properties?

5
HTT 250 Learn/newtonhelp.com

• HTT 250 Week 1 CheckPoint Total Quality
  Management
•  
• For more course tutorials visit
• www.newtonhelp.com
•  
•  
• Resource Ch. 3 of Hotel Front Office Management
• Read Case Study 301 on pp. 9192 of the text.
• Assume you are the front office manager for a
  full-service hotel.

6
HTT 250 Learn/newtonhelp.com

• HTT 250 Week 2 CheckPoint Hotel Price Comparison
• For more course tutorials visit
• www.newtonhelp.com
•  
•  
• This CheckPoint is based off of Discussion
  Question 2.
• Resource Appendix E and travel and hotel Web
  sites
• Visit the hotels Web site and research its
  prices, in addition to the two to three travel
  booking Web sites you researched. Then, call the
  hotel for their best rate for your dates of
  travel. Most hotels have toll-free reservation
  lines.

7
HTT 250 Learn/newtonhelp.com

• HTT 250 Week 2 DQs
• For more course tutorials visit
• www.newtonhelp.com
•  
•  
• Resources Ch. 6, the Yield formula on p. 172
  (Ch. 6), and Scenarios 1, 2, 3 on p. 179 (Ch.
  6) of Hotel Front Office Management
• Begin this assignment by answering the following
  question How is yield management, or revenue
  management, used in the hotel industry?

8
HTT 250 Learn/newtonhelp.com

• HTT 250 Week 3 Assignment Revenue Management
• For more course tutorials visit
• www.newtonhelp.com
•  
•  
• Assignment Revenue Management Resources Ch.
  6, the Yield formula on p. 172 (Ch. 6), and
  Scenarios 1, 2, 3 on p. 179 (Ch. 6) of Hotel
  Front Office Management

9
HTT 250 Learn/newtonhelp.com

• HTT 250 Week 3 CheckPoint Average Daily Rate
• For more course tutorials visit
• www.newtonhelp.com
•  
•  Resource Ch. 6 of Hotel Front Office Management
• Assume you are a hotel front office manager.
  Consult Ch. 6 for details about duties of the
  front office manager. In 200 to 300 words, answer
  the following questions
• What tools do you possess to develop a higher
  average daily rate (ADR)?

10
HTT 250 Learn/newtonhelp.com

• HTT 250 Week 4 CheckPoint Front Office FAQs
• For more course tutorials visit
• www.newtonhelp.com
•  
•  
•  Resources Ch. 7, 8, 9 of Hotel Front Office
  Management Create a frequently asked questions
  (FAQs) list for your front office employees on
  how to deal with hectic check in and out
  situations as well as with guests who claim their
  bills are wrong.

11
HTT 250 Learn/newtonhelp.com

• HTT 250 Week 4 DQs
• For more course tutorials visit
• www.newtonhelp.com
•  
•  
• HTT 250 Week 4 DQs

12
HTT 250 Learn/newtonhelp.com

• HTT 250 Week 5 Assignment Night Audit Application
• For more course tutorials visit
• www.newtonhelp.com
•  
• Resources Ch. 10 of Hotel Front Office
  Management
• Analyze Hotel Affluents Wednesday Night Audit in
  Appendix F.
• Answer the following questions
• In which categories is the hotel closest to
  reaching its goals? In which categories is it the
  furthest?

13
HTT 250 Learn/newtonhelp.com

• HTT 250 Week 5 CheckPoint Night Audit
• For more course tutorials visit
• www.newtonhelp.com
•  
•  
• Resource Ch. 10 of Hotel Front Office Management
• Answer the following questions in 200 to 300
  words
• Why is the night audit important?

14
HTT 250 Learn/newtonhelp.com

• HTT 250 Week 6 CheckPoint Service Management
  Program
• For more course tutorials visit
• www.newtonhelp.com
•  
•  
• Read Case Study 1101 on pp. 332333 of the text.
  Answer the question at the end of the case study.
• Describe two creative ways to present a service
  management program to persuade manager buy-in.
• Write a 200- to 300- word response

15
HTT 250 Learn/newtonhelp.com

• HTT 250 Week 6 DQs
• For more course tutorials visit
• www.newtonhelp.com
•  
•  
• Your hotel front office has enthusiastic,
  motivated employees, but also has unenthusiastic,
  obstinate employees. You are concerned that the
  level of hospitality is suffering.
• Resources Ch. 13 of Hotel Front Office
  Management
• Answer the following questions based on the
  scenario

16
HTT 250 Learn/newtonhelp.com

• HTT 250 Week 7 CheckPoint In-house Sales
• For more course tutorials visit
• www.newtonhelp.com
•  
•  
• Resource Ch. 13 of Hotel Front Office Management
• Answer the following questions in 200 to 300
  words
• What role does the hotel front office have in
  promoting other hotel services?

17
HTT 250 Learn/newtonhelp.com

• HTT 250 Week 8 CheckPoint Hotel Security
• For more course tutorials visit
• www.newtonhelp.com
•  
•  
• Resource Ch. 14 and the CPTED guidelines on p.
  383 in Ch. 14 of Hotel Front Office Management
• Select a small, medium, or large lodging
  property. As director of security, choose three
  key areas to focus on to improve security while
  remaining within your budget.

18
HTT 250 Learn/newtonhelp.com

• HTT 250 Week 8 DQs
• For more course tutorials visit
• www.newtonhelp.com
•  
•  
• HTT 250 Week 8 DQs

19
HTT 250 Learn/newtonhelp.com

• HTT 250 Week 9 Final Project Appendix B C D
• For more course tutorials visit
• www.newtonhelp.com
•  
•  
• A Day in the Life of a Hotel Front Office
  ManagerAs the front desk manager for a large
  hotel with conference space and ballrooms, most
  of your days are busy however, today is
  particularly busy.

20
HTT 250 Learn/newtonhelp.com