How Quality Engineering Helps Airlines Stay Successful

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How Quality Engineering Helps Airlines Stay
Successful
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Introduction A robust software quality testing
approach is crucial for businesses across all
industries. For instance, in the aviation
industry, we have airlines upgrading mobile
applications in order to better connect with
their passengers. Technology is creating
revolutionary paths, no matter the business,
leading to several interdependencies and
immediate results. For this reason alone, it is
crucial to implement strong software testing
strategies. Airlines have a complex and
overlying network of systems in order to perform
various functions, a few of which are Running
of flight tickets Boarding of passengers
Scheduling of crews The operation of flights
Maintaining and updating information on
digital platforms
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Owing to this overlap, even short outages that
cause the airline to be crippled from a
technological standpoint can result in utter
mayhem in the airlines process. Bad system
designs can make fixing real-time issues a living
nightmare and affect various channels of
business. Even a tiny software glitch that
prevents kiosk check-in can result in a domino
effect. When flights do not take-off as per
schedule, there is no space on the runway for
other expected incoming flights. Hence, it is
crucial to invest in a significant amount for the
software testing and software quality engineering
of airline systems. Some may argue that a
stoppage of power supply does not qualify as a
software quality issue. What can one do, if for
example, a computer is turned off due to zero
power supply? The answer is to keep the computer
running by kicking on the uninterruptible power
supply, until the main power returns. How can
one be sure that the UPS will function precisely
when required most? By monitoring it with the UPS
software, of course thereby ultimately making
the core issue a software-related one.

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8 Reasons How Software Quality Engineering
Helps Airlines The following 8 reasons state why
there is an increasing necessity for strategic
implementation of integrated Software Quality
Engineering in the airlines industry. 1. The
airlines industry is moving towards investing in
smart systems so as to deliver accurate
information. The Internet of things (IoT) will
enable an easier way-finding or knowing when
exactly to arrive at a said location for
example, the boarding gate. Passengers will
leverage technology and be able to track their
luggage. Availability of such information saves
valuable time. 2. The airlines are planning to
make mobile apps the go-to technology for
self-service or customer service. Booking and
shopping are set to be transformed with smart
retail outlets, thereby opening several lifestyle
possibilities. 3. Customers are looking for
innovation to make their travel as trouble-free
as possible. Not just mobile phones, but airlines
are also looking to send basic booking and
boarding updates, as well as weather and currency
information, via smart-watches. Once again, this
is aimed to save time and enhance the customer
experience of flying with an airline. Read Full
Blog at https//www.cigniti.com/blog/how-softwar
e-quality-engineering-can-help-airlines-stay-succe
ssful/

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