Prominent Reasons Causing Your IT Test Environment Management to Fail PowerPoint PPT Presentation

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Title: Prominent Reasons Causing Your IT Test Environment Management to Fail


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Prominent Reasons Causing Your IT Test
Environment Management to Fail
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  • Today, every IT organisation is busier than ever.
    They are churning out more data, employing more
    people, and carrying out more tasks than any time
    in history.
  • This growth in the IT industry can be attributed
    to excellent processes. Certain organisations are
    utilizing ITIL and IT service management tools to
    provide the necessary structure to their IT
    organisation.
  • While it is true that there are various benefits
    of ITIL and test data management to manage IT
    organisations, it is not a foolproof plan.
  • Merely comprehending ITIL and employing it in the
    structure of your IT organisation is not enough
    to ensure guaranteed success.
  • If you are concerned that the test environment
    management processes in your organisation are
    going for a toss, it is high time for you to look
    at these five reasons to detect showcase that
    your IT test environment management is failing.

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  • You are Not Adequately Scooping Changes
  • The most common mistake made by an IT
    organisation is to set unrealistic targets for
    the success of new processes. These can be in the
    form of different types of scoping.

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  • All of them can be quite damaging to the
    organisation. The very first form is when it
    becomes difficult to measure the objective
    precisely.
  • A prime example is, in leadership, not going for
    a specific target but having a vague objective
    like making things work better.
  • This kind of objective leads to subjective
    analysis. And when it comes to subjective
    analysis, it can be swayed away by the variations
    in day-to-day life.
  • For example, the critical data that the
    organisation wanted gets destroyed due to the
    faulty hard drive of the CTOs laptop a day
    before the organisations review of Service
    Management Objectives.
  • Another form is scooping thats way too difficult
    to reach. For example, if the IT service manager
    lays down in the service level agreement that all
    the customer issues will get resolved in 60
    minutes.
  • This is not a reasonable objective. By setting
    such deadlines for the employees, you not only
    degrade their moral but also make their goals
    seem meaningless.

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  • The last form is scooping that is too easy to
    accomplish. It is never easy to set an objective
    that does not need the organisation to change or
    improve and fail to provide value to the
    business.
  • Your Processes are Way Too Complex
  • The sole objective of IT service management is to
    ensure that all the processes are performed in
    the right way to resolve the concerns of the
    business.

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  • This is a legitimate goal. However, most of the
    time organisations are not able to take this
    vision further in their mundane tasks. Whenever
    anything goes wrong, they counter that by adding
    a new step to a process.
  • The dilemma starts when the new step resolves one
    problem and creates another one that is not
    evident at that very moment. Whenever a new
    problem crops up, the team adds another step.
    This ultimately makes you go back to square one.
  • While trying to fix a lot of problems encountered
    by your IT service management implementation, you
    end up creating a big problem. The real deal is
    your processes are way too complicated, which can
    lead to lots of issues.
  • Employees are in real confusion while trying to
    deal with these problems. Management cannot
    easily comprehend the state of any given
    incidents response. The business gets stuck due
    to open issues. The best resort to this is never
    to be tempted to start a new process whenever you
    encounter a problem.
  • These are some of the reasons causing your IT
    test environment management to fail.

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Contact Us
  • Company Name Enov8
  • Contact Person Ashley Hosking
  • Address Level 5, 14 Martin Place, Sydney, 2000,
    New South Wales, Australia
  • Phone 61 2 8916 6391
  • E-mail enov8australia_at_gmail.com
  • Website https//www.enov8.com

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