Apty (1)

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4 TIPS FOR CONQUERING CHANGE MANAGEMENT
CHALLENGES
Apty.io
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Introduction
Whether youre changing software, processes, or
organizational structure, change can make your
team members feel uncomfortable.
People are naturally resistant to change as
described in the classic book Who Moved My
Cheese?
Before you starting moving the cheese inside your
company, youll want to review these tips to
overcome the most common change management
challenges.
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Tips to Overcome Change Management Challenges
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Tip 1 Develop a Change Management Plan
Making a major change in your businesses requires
planning and your plan should address


Change Scope
Training What training will employees and
managers need for this change? Analysis

How big is the change? Who does it impact? What
is and is not going to be a part of this rollout?


How ready is the workforce for this change?
A readiness assessment will help identify
training deficiencies and common objections to
the change. What metrics will be used to
determine if the change was successful? How and
when will the metrics be collected and reviewed?

Timeline

When should the change be fully implemented? What
dependencies are there in the rollout plan?


Responsibilities Who is responsible for each
part of the rollout? Who is responsible for
ensuring compliance with the changes after
rollout?

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Tip
1
Develop
a
Change
Management
Plan
(continued)

Ensuring
that your change
management plan covers these topics will help
avoid most of the challenge's
organizations face.

Clearly defining the scope and responsibilities
will help ensure the project stays on track.

Identifying dependencies and training needs will
help alleviate frustration and confusion for end
users.

Planning for how to track and measure the project
will allow you to make more informed decisions.
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Tip 2 Invest in the Right Tools

As a part of your change management plan, youll
also need to identify what tools youll use.
Youll likely need tools for

Planning and project management

Communication

Training and Support

Analytics

As a
product adoption platform, Apty supports your
communication, training, support and analytic
efforts.
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Tip 3 Communicate

A lack of communication can quickly create
resistance to change.

In the absence of information, people assume the
worst about how the change will impact their jobs.

The key to overcoming resistance to change is to
communicate frequently before, during and after
the change.
Heres more about change management communications
4 Key Elements of Change Management
Communication
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Tip 4 Provide Ongoing Support

Change isnt instantaneous. It will take several
rounds of repetition before a new process or
software become routine for end users.

Main challenges in both training and change
management - the forgetting curve.

Provide ongoing support to ensure employees dont
struggle to retain the information they learned
and continue with the change.

Support should include both in-person and
on-screen guidance and feedback.
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The key to change... is to let go of fear.
Rosanne Cash
Makeithappen
TrustAPTY
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Conquer Software Change Management challenges
effectively
TRY APTY