Title: Optimizing Your HIM Framework: The Importance of Technology Partners
1Optimizing Your HIM Framework The Importance of
Technology Partners
https//www.ezdi.com/
2- The story of David and Goliath has played out in
the world of business over and over again
Netflix vs. Blockbuster and Rakuten vs. Amazon.
And the health information management (HIM)
technology domain is no exception to smaller,
more flexible companies besting larger
organizations. - Hospital staff, especially the health information
management (HIM) department, are often swamped
with tasks that divert attention from the coding
and CDI processes. In such scenarios, a
technology partner assumes responsibility of the
coding process by simplifying the procedure and
implementing best-in-class software that aids
coders and automates routine tasks.
3- But how do you know which technology partner is
the right fit for you? - When opting for a technology vendor, choosing a
bigger more reputed company with a rigid service
line may not always work for hospitals.
Healthcare institutions need to pay equal
attention to domain expertise and flexibility of
services and solutions. It is only together that
these attributes can add value to your existing
HIM infrastructure.
4Cloud Access Not Just an Advantage Anymore
- A cost-effective alternative to expensive data
warehouses, the cloud is heading towards ubiquity
in the healthcare industry. An HIMSS Analytics
survey found that 65 of healthcare organizations
have used some form of cloud services. - Cloud computing has not only eliminated the need
for on-premise infrastructure but provides the
added benefit of security to patient data
management. This makes cloud integration and
implementation an important consideration when it
comes to selecting the right technology partner.
5- A partner that can provide a flexible and secure
cloud integrated HIM solution can help healthcare
organizations eliminate a large number of
operational challenges such as downtime and drop
in productivity. - Moreover, augmenting the HIM infrastructure with
a technology solution that is hosted on a HIPAA
compliant cloud platform means hospitals have one
less challenge to worry about. The security built
into the platform is carried forward to
safeguarding patient data on the bespoke HIM
framework.
6Financial Viability and ROI
- While pricing is not the most important parameter
for evaluating of a technology vendor, a
comparative analysis of vendors based on pricing
and services can provide helpful insights. - Hospitals can start by identifying operational
areas in which they are lagging. This information
could in turn help them focus on choosing a
technology partner that ensures improved ROI in
those areas.
7Stepping Into the World of AI
- Artificial intelligence, an idea conceived back
in the 1960s, has evolved from being the subject
of computer science research to the center of
attention for future business disruptions. - The healthcare industry, too, stands on the verge
of the AI disruption. While a large number of HIM
technology partners offer some form of
automation, most of them revolve around
rule-based tasks and hardly require AI to
accomplish.
8Stepping Into the World of AI
- However rule-based tasks make up for only a
fraction of an HIM departments workload. The
bulk of the task burden lies in improving, and
not simply executing, the clinical documentation
process. This is where AI-powered tools like
natural language processing (NLP) and machine
learning (ML) comes into the picture. - By leveraging these tools in combination with
medical ontologism and computational linguistics,
healthcare institutions can record and review
automatically to identify areas that need
attention in real time.
9Joint Responsibility Partnerships at Their Best
- The role of a technology partner is not just to
provide the tools to optimize and improve HIM
processes. A technology partner must assume the
responsibility of rapid implementation and
integration of their tools within the hospitals
existing framework. This is an important
consideration while choosing the right HIM
technology partner. - Considering hospitals have come to depend on
legacy systems and structures that have, in time,
become integral to the hospitals operations. To
do away with these systems call for unnecessary
organizational disruption. The best bet for
hospitals in such a scenario would be to opt for
a partner providing a solution that is EHR and
encoder agnostic.
10How a Leading New York Hospital Boosted
Productivity by a Third
- In the spring of 2015, Richmond University
Medical Center (RUMC) of New York was faced with
a challenge. Despite having partnered with a
technology vendor, the medical centers systems
and processes were not prepared for the migration
to ICD-10. The inadequacy of the systems was
further reflected in longer coding time per case
and loss of productivity. - The problem that Richmond University Medical
Center confronted is a common issue for hospitals
across the world. With the introduction of the
ICD-10 medical classification, many hospitals
find their systems and coding processes to be
falling short of meeting productivity targets. A
rise in the number of DNFC days and a stagnating
standard of coder efficiency are among the most
widely observed repercussions of this
shortcoming.
11How a Leading New York Hospital Boosted
Productivity by a Third
- Following an evaluation of the challenge areas,
Richmond University Medical Center partnered with
ezDI based on their requirements. ezDIs computer
assisted coding (CAC) and clinical documentation
improvement (CDI) solutions were customized to
meet Richmonds unique HIM framework rather than
modifying the existing system to suit the
facilities provided by the software, which is
often the case. - The results were almost immediate. While other
hospitals were facing a 10 to 15 drop in coder
productivity, RUMC achieved 33 higher
productivity. Moreover, ezDIs rapid
implementation and integration support helped
RUMCs new and improved ICD-10 ready system to go
live the day the new classification came into
effect. The medical center witnessed a steady
rise in case mix index (CMI), reduction in DNFC
days, and complex denials and rejected claims.
12How a Leading New York Hospital Boosted
Productivity by a Third
- RUMCs partnership with ezDI, and the results it
led to, is an example that flexibility is a far
more important factor to consider than size when
choosing a technology partner. By ensuring near
perfect (99.9) system uptime and dedicated 247
support, we help our partners achieve ROI from
day zero. - Subscribe to our blog to know more about how you
can achieve results like these. Or contact our
experts for a live demo. - Attending 2019 Quad-State Annual Meeting
Exhibit? Stop by ezDIs booth 48 and say hello!
13 Contact us Visit Our Website-
https//www.ezdi.com/ Phone no- 8866408081
Address- 12806 Townepark Way, Louisville,
Kentucky 40243