Title: ISCOM 386 Enhance teaching/tutorialrank.com
1ISCOM 386 Enhance teaching/ tutorialrank.com
2ISCOM 386 Enhance teaching/ tutorialrank.com
ISCOM 386 Week 1 Service Operations Management
Overview For more course tutorials
visit www.tutorialrank.com Description ISCOM
386 Week 1 Service Operations Management
Overview Write a 700- to 1050-word paper using
information from the service company you work
for, or a service company with which you are
familiar. Answer the following questions What
is your perception of the service the operation
provides?
3ISCOM 386 Enhance teaching/ tutorialrank.com
ISCOM 386 Week 2 Service Strategy Exercise For
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ISCOM 386 Week 2 Service Strategy
Exercise Complete the Service Strategy Exercise
Worksheet. Use at least 2 academic
references. Click on the Assignment Files tab to
submit the assignment. Identify an organization
where service is lacking, or that has experienced
a recent decline in service. (For
4ISCOM 386 Enhance teaching/ tutorialrank.com
ISCOM 386 Week 3 Service Factor Improvement For
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ISCOM 386 Week 3 Service Factor Improvement Your
team has been hired as consultants to advise the
owner of XYZ Hotel. Your primary objective is to
address current areas of opportunity in the
service that exist within the company. You have
determined that the first area that needs
improvement is the arrival process for the
guests. Develop a 10- to 15-slide
Microsoft PowerPoint presentation to give to
the owner of the hotel regarding how you will
improve the arrival process. You must include a
script in the notes section of the slide that
gives an exact script of what will be said for
each slide during the presentation.
5ISCOM 386 Enhance teaching/ tutorialrank.com
ISCOM 386 Week 4 Performance Improvement Plan
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com ISCOM 386 Week 4 Performance Improvement
Plan Evaluate the three examples of guest
feedback in the Performance Improvement Plan
Guest Reviews document. Identify 3 to 5 common
trends from the region (positive or
negative) Select one area of opportunity and
develop a 700- to 1050-word performance
improvement plan to address the issue.
6ISCOM 386 Enhance teaching/ tutorialrank.com
ISCOM 386 Week 5 Application Marketing Campaign
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com ISCOM 386 Week 5 Application Marketing
Campaign Imagine that you are the marketing team
for a new mobile application that will capture
instant feedback from the guests at your service
establishment. Create a campaign (for example
flier, webpage, pamphlet) that will discuss why
an establishment will want to utilize your
application. Be sure to discuss the following
7ISCOM 386 Enhance teaching/ tutorialrank.com
ISCOM 386 Week 5 Social Media Feedback Activity
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com ISCOM 386 Week 5 Social Media Feedback
Activity Complete the Social Media Feedback
Activity Worksheet. Click the Assignment Files
tab to submit your assignment. Complete each
section below. Be sure to cite your sources when
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