Employee Satisfaction in the Workplace - Flyerjobs

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• Employee Satisfaction in the Workplace

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• Businesses today are armed with the latest
  technology and software to help generate leads
  and close deals.
• However, behind every great business is a group
  of phenomenal employees. In the service delivery
  industry where your product is your people, its
  important to create a workplace that fosters
  employee satisfaction so that your employees are
  engaged, your clients are satisfied, your top
  talent is retained and the public knows about it.

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1. Employee Engagement

• Satisfied employees translate into engaged
  employees. Having engaged employees produces a
  trickle-effect for the company. Engagement can be
  found through your employees roles, teams,
  company and community. When an employee is
  satisfied, they are invested at all four of these
  levels.
• Employee engagement drives performance. Engaged
  employees better understand what their role is,
  how they fit within the team and the impact they
  have within your company and the community.
  Cultivating an environment that promotes
  engagement allows companies to outperform their
  competition when it comes to growth and
  innovation.
• Creating top performers who are excited about
  their roles will drive better talent for your
  company. Their dedication transforms your team
  members into evangelists - helping to spread
  their positive experiences and encouraging other
  top performers to apply.

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2. Client/Customer Satisfaction

• When you are working with clients in an industry
  where your product is your people, employee
  satisfaction is an essential aspect of customer
  relations.
• We can term employee engagement as the wonder
  drug for customer satisfaction. In a B2B
  setting, building long-term meaningful
  relationships drives client success and
  happiness. Its important that the
  point-of-contact (POC) is satisfied in their
  current position. This transfers into a more
  engaged employee that is more passionate and
  enthusiastic in their interactions with client.
  They want to create scalable long-term
  partnerships with clients who in turn see their
  POC as an extension of their own business.

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3. Employee Retention

• Attracting top performers is essential for
  growing your company, but you should also foster
  your employees passion for their work and your
  company.
• Consider an employees lifetime value to the
  company in the onboarding process, a new
  employee is a high investment. You are taking the
  time to help the employee understand the
  companys values, culture, processes, in addition
  to their own individual role. Sometimes it can
  take weeks, even months, before an employee is
  able to work autonomously. However, once that
  transition occurs, the employee shifts from a
  high investment to a low investment and their
  value to the company rises. The employee is then
  able to contribute at more of a fixed rate long
  term.
• The goal of employee retention is to attract and
  create top performers that are able to contribute
  and make an impact at a lower fixed investment.

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4. Public Acknowledgement

• Employee satisfaction helps to create evangelists
  for your company. Evangelists are people who are
  passionate about the work they do and the company
  they work for. They are publicly open about their
  experiences and share them across social
  channels.
• Evangelists also take the time to engage with the
  company by leaving positive reviews on websites
  like Glass door and comparably. Their experiences
  can also translate into awards. . These types of
  awards and reviews helps to attract top
  performers to your company as you grow your team.

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The Takeaway

• Investing in employee satisfaction translates
  into growth and profitability. By fostering an
  environment that cultivates and retains talent,
  you not only improve your employees engagement
  but also improve your clients satisfaction and
  the public perception of your company.
• So, how do you prioritize employee satisfaction?
  It is important to provide anonymous employee
  satisfaction surveys. This will help your company
  identify where you can improve and provide a way
  for employees to share their experiences of
  working with the company. We also cant emphasize
  enough how crucial it is to take the time and
  build out a culture code to help guide your
  company in promoting employee satisfaction.

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ThankYou

• Flyer Placement Services Pvt Ltd.,
• 134th - First Main Road, K.K.Nagar,
• Madurai-625020.
• Mobile [phone]
• Web www.flyerjobs.in
• Mail hr_at_flyerjobs.in , support_at_flyerjobs.in