Improving the Restaurant Experience: Reasons to Integrate Pay-at-the-Table Technology - PowerPoint PPT Presentation

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Improving the Restaurant Experience: Reasons to Integrate Pay-at-the-Table Technology

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Your tableside payment device should give your customers the option to either print a receipt using a thermal receipt printer or have a digital receipt sent to their email address. – PowerPoint PPT presentation

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Title: Improving the Restaurant Experience: Reasons to Integrate Pay-at-the-Table Technology


1
Improving the Restaurant Experience Reasons
to Integrate Pay-at-the-Table Technology
2
  • Did you ever pay attention to how much time a
    restaurant server spends on each payment card
    transaction without pay-at-the-table technology?
  • Never? Think about it this way.

3
  • For a restaurant guest, waiting for the bill is
    way more frustrating than a long waiting line for
    a table. It might seem like a very normal thing
    but when you actually break down the whole
    process, it is laden with delays.
  • Firstly, a customer has to wait for the
    bill.
  • Then wait for the server to pick up the card
    and the bill.
  • Finally, wait for the card transaction to
    get processed and to receive the receipt.

4
  • There are a lot of other steps in between in a
    single transaction.
  • Such a long procedure to settle the bill ruins
    the whole mood of having a good meal as and can
    cause frustration, leaving a bad impression on
    the customer. This situation usually occurs when
    theres high traffic at POS terminals as multiple
    servers try to close out too many tickets at the
    same time. Pay-at-the-table technology makes life
    easier for both restaurants and their visitors.
    How? Lets take a closer look at it.

5
Increased Revenue
  • The more customers your restaurant is able to
    serve, the better revenue you can expect to
    generate. Pay-at-the-table technology enables
    faster processing and allows you to serve more
    tablets in less time, improving your table
    turnover rates.

6
Greater Operational Efficiency
  • A mobile POS solution that is integrated with
    pay-at-the-table technology eliminates varied
    time-consuming steps of accepting and processing
    payments and streamline the whole process into a
    single step.

7
Encourage Gratuities and Tips
  • Many customers may think they are tipping well
    while the tip is much less than the standard
    15-20. Pay-at-the-table devices are designed to
    automatically calculate and suggest tip amounts,
    eliminating confusion for the customer and
    helping them make an informed decision.

8
Enhance Payment Securitys
  • Eat, swipe and leave - when payments become this
    quick and hassle-free on a mobile payment device
    at the table, customers never have to fear about
    their card security.
  • Knowing that their card has not gone out of their
    sight to complete the payment, gives patrons
    peace of mind.

9
What to Look for in a Pay-at-the-Table Solution
  • Its common for people to think that just about
    any pay-at-the-table solution can improve their
    restaurants operational efficiency. The thing is
    not all solutions are designed the same way and
    provide the same profitable features. But these
    are some must-have features you should look for
    in your pay-at-the-table device

10
POS Integration
  • Your mobile payment device when fully integrated
    with your restaurant POS system and business
    management solution, will provide your restaurant
    with the highest level of efficiency.

11
Connection Type
  • Your Pay-at-the-table technology should allow you
    to wirelessly connect to your POS system via
    Wi-Fi, Bluetooth or cellular connection.

12
EMV Transactions
  • An EMV enabled pay-at-the-table device allows you
    to accept card payment securely. With this chip
    technology that uses a unique cryptogram for each
    transaction, you will be able to eliminate card
    frauds. An EMV complaint device denies
    counterfeited cards while keep you from the
    hassle of dealing with chargebacks.

13
E-receipt and Built-in Paper
  • Your tableside payment device should give your
    customers the option to either print a receipt
    using a thermal receipt printer or have a digital
    receipt sent to their email address.

14
The Bottom Line
  • Todays customers value their time and prefer
    restaurants that have a reputation for providing
    hassle-free services. A pay-at-the-table solution
    can replace the time-consuming process of running
    back and forth to a POS terminal for payments and
    promote customer engagement and more foot
    traffic.

15
CONTACT US
  • By Post Suite 610/12 Century
  • Circuit Baulkham Hills, NSW 2153
  • By Phone 1300 026 062
  • By Email sales_at_possales.com.au
  • Website https//possales.com.au/
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