Some common ROKU problems and its solutions - PowerPoint PPT Presentation

About This Presentation
Title:

Some common ROKU problems and its solutions

Description:

Roku setups helps in setup of Roku devices. Roku streaming players are a more convenient and cost effective way to watch TV. Just plug it into your TV, connect to the internet, set up a Roku account, and start streaming your favourites. – PowerPoint PPT presentation

Number of Views:32
Slides: 8
Provided by: rokusetups
Category:

less

Transcript and Presenter's Notes

Title: Some common ROKU problems and its solutions


1
Some common ROKU problems and its solutions
2
Introduction
  • The Roku is be a streaming media player, which
    suggests it takes content from the online and
    displays it on your TV.
  • Roku devices comes in seven models, every device
    comes with different performance and features.
  • Roku allows you to watch free and paid video
    content on your TV via the web. TV and movie
    streaming services like Netflix, Amazon, Hulu,
    Sling TV, YouTube, etc.
  • Download on to Roku devices, almost like how apps
    load onto a smartphone. People face few common
    problems in their roku devices, problems like
    issue with roku remote or sound problem or they
    are not aware of how to setup a roku account.

3
Issues with the Roku remote
  • While all Roku products accompany with an easy IR
    remote, the Premiere and Ultra devices also have
    a feature point anywhere Wi-Fi remotes. As
    often happens with new devices, you'll have some
    difficulty getting the remote to attach , or have
    issues with the connection dropping.
  • Solution-
  • The primary, and most blatant, thing to try to do
    is to make sure that the batteries within the
    remote arent dead. Before any troubleshooting, a
    pair of fresh batteries is certainly recommended.
  • If you discover the drop in connection very
    frequently, try clearing the setting and
    re-pairing the remote again. First, unplug the
    Roku player, and then remove the battery
    compartment from the remote.
  • Press and hold the A and B buttons, or the home
    and Down buttons, counting on the remote, then
    press the pairing button (in the battery
    compartment), while still holding the primary two
    buttons. Release the buttons once the LED starts
    flashing.
  • Three other LED light will be flashed, which
    indicates that the remote pairing has been
    cleared. Now reconnect the player, put the remote
    into pairing mode by pressing the pairing button,
    and you'll see the pairing message on the screen
    once the player reboots completely.

4
No audio heard when watching videos
  • Some people face the problem that there's no
    sound to be heard when streaming content.
  • Solution-
  • The difficulty generally seems to be caused by
    the incorrect setting being enabled by default.
  • The audio settings are often found by going to
    Settings Audio.
  • If you're employing a S/PDIF cable for audio
    output to a receiver, try setting the audio mode
    to Dolby Digital. If you're connected via HDMI to
    the TV and optical to AVR, change the audio mode
    to Dolby Digital/DD.

5
If it displays Error Code 001
  • Error 001 on Roku is essentially a Roku
    activation related error or during roku account
    setups. It usually appears when you put wrong
    activation code or if the punch gets rejected by
    the Roku server.
  • There are two possible reasons either you've got
    punched within the wrong Roku activation code, or
    the Roku server has some troubles.
  • Solution-
  • Check and ensure you're punching the right
    password.
  • Check for any typing errors while writing the
    code.
  • You should check for slow speed internet.
  • Check for any update if the Roku server is that
    the problem.
  • Make sure your Roku is connected to your Wi-Fi
    network.

6
If it displays Error Code 003
  • Roku is additionally required to update its
    software sometimes . If your device has any
    trouble in updating the software it displays
    Roku error code 003.
  • Even faulty internet, network, or router can
    cause such problems. So you've got to form an in
    depth diagnosis of all the devices attached to
    your system.
  • Solution-
  • Make sure you're selecting the right wi-fi
    network to attach.
  • Cross-check, you're providing correct login
    values for the network.
  • Ensure your router is functioning well.
  • Check if your Roku is getting a robust wi-fi
    signal.
  • Restart your Roku device and therefore the router
    and check out to attach Roku again to the
    network.

7
THANK YOU
Write a Comment
User Comments (0)
About PowerShow.com