Why does my Suddenlink Internet keep dropping?

1
Why does my Suddenlink Internet keep dropping?

• Problems with the Suddenlink internet connection
  can be a major inconvenience. But don't be too
  upset about your broken connections. We looked at
  four common causes of Suddenlink internet outages
  and connection problems - and how to fix them.

2
Too much network traffic

• Because your Suddenlink cable Internet comes to
  your home from a hub that you share with your
  neighbors, few households using the Internet at
  the same time can slow down your network traffic
  or even lead to failure.

3
What to do about heavy internet traffic?

• Test your internet speed a couple of times this
  week with a speed test tool. Note the performance
  at different times of the day.
• If your actual internet speed doesn't match the
  speed you're paying for, it may be time to
  contact your ISP or look for a new one.
• If your internet speeds only drop during busy
  times of the day, you may want to go online early
  in the morning or late at night when fewer people
  use the internet.

4
Suddenlink Network outage

• As you probably know, the cables and hubs that
  connect your Suddenlink cable internet and TV to
  your home can be damaged by extreme weather,
  construction, and even animals. How to fix
  Suddenlink activation or Suddenlink bill pay
  online.

5
What to do in the event of a network outage?

• If your network is down, you can only contact
  your provider to confirm (or possibly report) the
  Suddenlink outage.
• The last time my cable internet went down, I went
  to the Suddenlink website with my smartphone and
  confirmed that a failure had occurred. Then I
  signed up for a text notification from Suddenlink
  so I didn't have to keep checking their website.

6
Contact your cable company

• In case you are having an internet speed issue
  you should directly contact the official
  Suddenlink outage or Suddenlink live chat
  support.

7
Modem and router performance

• Your cable modem and router can benefit from
  routine maintenance. Basically, small errors
  can build up and valuable memory can be used,
  which leads to performance problems.

8
What to do if you have modem and router problems?

• Restart your modem and router to clear the memory
  and recalibrate the operating system. If your
  internet connection improves, you may only need
  to restart your modem and router more often.
• Did not work? Sometimes either your firmware or
  your old modem and router just suck. It might be
  time to update or replace one of them, friends.

9
Conclusion

• If your internet connection is no longer
  interrupted, you want to better monitor which
  devices automatically connect to your home
  network.
• If you're still having internet connection issues
  (we know we're starting to sound like a broken
  record), you may want to switch Internet service
  providers or update your internet plan. See our
  Suddenlink bill pay article for info on the
  billing.