Strategies to bounce back your eCommerce business from COVID-19

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It is a stressful time! COVID-19 has changed
everything. In the upcoming days, we will have a
clearer picture of how it has disrupted the
entire world and how we will live our lives.
While this global pandemic has left millions of
people to their knees, many industries are
struggling not only to make profits but also to
sustain in this uncertain situation. More and
more brick-and-mortar retailers have started
shutting down their doors to obey the social
distancing law. As a result of this, the
eCommerce market has seen a great rise in just a
couple of days! As per the Global Shopping Index
report published by Salesforce, the number of
digital shoppers increased by 40 year over the
year. In the first quarter of 2020, mobile
eCommerce traffic has witnessed a great rise of
25 across different industries. Moreover, during
March 10 and March 20, the purchase of essentials
(like personal care, medications, daily
supplements, etc.) increased up to 200 than
usual days. For many, they feel taking their
traditional business online with the help of
a web design agency will be as easy as putting
the cherry on a cake. But, do you think it is
that much easy, specifically when the majority of
the industries are struggling to even survive in
this pandemic? Taking business online is not that
difficult, but making it run smoothly in this
crisis is something that takes skills! Do you
know how you can run your eCommerce business
smoothly during COVID-19? Lets take a quick
review of things you should make a practice of
during the COVID-19 pandemic to ensure your
eCommerce business run smoothly.
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Keep in touch with your resources/employees When
facing a hard time, employees, and resources
working for you will seek assurance and support
from you. Of course, you cannot convey all
details to each and every one of your eCommerce
businesses. But, communicating with the key
resources in a timely manner will increase their
trust in your leadership and help them feel they
are not the only ones fighting back corona. Think
about resuming your online business Of course,
this is an unrealistic suggestion since it is not
at all possible to identify when this pandemic
will fade off and the crisis will end. But, you
can definitely think about how you are going to
resume your business. It is a time where you can
think and plan a strategy to bounce back once
things get normal.  Look around for the
innovation and opportunities There is no denying
that the time today is not in favor of anyone!
However, the eCommerce business is heating up
high due to the lockdown of human essentials. If
you are into the supply of essential life items,
you must be getting a huge demand for your
service. But are you going to do your business
the same way you were doing earlier? The answer
is no! It is high time for you to think about
innovation and opportunities to make your
business adaptive to the new normal life concept.
You can get help from industry experts or
professional website development services to
redesign your online presence. Think about
changing the model of the business or think about
contactless delivery or anything else!
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Think about the relocation of necessary
resources Not everyone can perform their task
from home, specifically when you are working in
the eCommerce business. Try to think about coming
out of the odds and make things work for
everyone. If required, try to think about
relocating the staff where they can work
comfortably. It would be a great gesture for them
as well. Utilize technology to stay
connected Collaborating with your team and
business partners is the next most important
thing you should be doing in this crisis. And
technological advancements can easily help you do
so. Leverage from various third-party
applications like Zoom, Skype, Teams, etc. to
stay connected with. In case you want something
different, you can get it developed with the help
of web development company India. Observe
consumer behavior change With the lockdown
announcement, people are forced to stay at home
and experiment with different things to entertain
themselves. It has changed their habits and
behavior about certain things. Try to perform an
analysis and incorporate the necessary changes or
introduce something that can help you cater to
the changing nature of the consumers
easily. Think about location-based offerings One
of the biggest challenges in running the
eCommerce business during the COVID-19 pandemic
is to continue the supply chain. Since the
majority of the cities are either converted into
containment zones or cluster quarantine, it is
not possible to proceed with the delivery or
supply of the ordered items. In such a case, it
is the vice decision to opt for location-based
offerings.
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