Zertid - Identity & User Access Management Using ServiceNow

1
Everything You Need. Nothing You Don't.
2
Identity Management and Governance.
Natively Integrated with ServiceNow and Okta.
Zertid is designed with Rapid Deployment and
Rapid Results in mind. We designed Zertid ground
up keeping one thing in mind, simply and automate
the otherwise complex Identity Management and
Identity Governance workflows. Our customers have
the flexibility to choose the Zertid Gateway to
connect with the external systems or use their
existing on new Okta tenant. Zertid is
potentially the quickest way for Okta customers
to introduce Identity Governance (IGA).
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Zertid Workflow
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Key Features Summary
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Access Management

• Zertid provides a highly configurable framework
  which rapidly implements Staff and Customer
  access automation.
• The following capabilities are available
  out-of-the-box
• Staff and contractor onboarding, offboarding and
  transfer
• Customer on-boarding and off-boarding
• Automated contractor access expiries and
  scheduled extensions
• Role and Rule-based automation of access lists
• Self-service access requests via your ServiceNow
  portal and automated access provisioning
• Workflow capability to lock and unlock accounts
  based on rules
• One-click reports for Who has access to what

6
User Access Review and Certifications

• Zertid provides User Access Revalidation and
  Certification capabilities that can be
  implemented as a stand-alone solution or may be
  integrated as an add on for your Okta tool.
• The following UAR features are available
  out-of-the-box
• Line Manager Certification
• Application Owner Certification
• Privileged Access Review and Certification (20.07
  release)
• Native integration which rapidly adds-on to your
  Okta Identity Cloud

7
Audit Compliance Reports

• A number of reports are available out-of-the-box
  and the Sysintegra team is happy to create (or
  teach you to create) almost any report that you
  can reasonably think of All the power to the
  hands of your Zertid admin!
• The following are our popular reports
• User access reports Who has access to what
• A number of User Access Reports Progress,
  Compliance level, Efficiency, etc
• 'Identity Security Context Awareness reports
• We are continually adding more reports

8
Natively Integrated with ServiceNow Asset
Aware

• Identity Management and Governance tools
  typically integrate with ServiceNow through a
  limited REST API integration. Zertid, being born
  in the incredible Now Platform, natively
  integrates with all ServiceNow features and
  leverages Asset and User Information to enrich
  the context of every Identity and every access to
  the Assets.
• Zertids Identity workflows may integrate with
• Service Level Management Apply SLAs on
  Identity Requests and eliminate red tape even for
  systems that are not integrated.
• Governance Risk and Compliance Configurable
  Zertid reports plug-in with GRC.
• Asset Management The ability to easily
  reconcile software license entitlements ensures
  there will be no over-licensing.

9
Identity Self-Service

• Natively integrated Self Service Requests and
  Approvals capability via ServiceNow portal
• Use the ServiceNow Now Mobile iOS and
  Android apps for Identity Requests. ServiceNow
  app users do not have to download additional
  mobile apps.
• AI-Powered Chatbot that integrates with Slack and
  Microsoft Teams

July 2020 release. Requires Pro license.
10
Thank You!
11
Everything You Need. Nothing You Don't.
12
Identity Management and Governance.
Natively Integrated with ServiceNow and Okta.
Zertid is designed with Rapid Deployment and
Rapid Results in mind. We designed Zertid ground
up keeping one thing in mind, simply and automate
the otherwise complex Identity Management and
Identity Governance workflows. Our customers have
the flexibility to choose the Zertid Gateway to
connect with the external systems or use their
existing on new Okta tenant. Zertid is
potentially the quickest way for Okta customers
to introduce Identity Governance (IGA).
13
Zertid Workflow
14
Key Features Summary
15
Access Management

• Zertid provides a highly configurable framework
  which rapidly implements Staff and Customer
  access automation.
• The following capabilities are available
  out-of-the-box
• Staff and contractor onboarding, offboarding and
  transfer
• Customer on-boarding and off-boarding
• Automated contractor access expiries and
  scheduled extensions
• Role and Rule-based automation of access lists
• Self-service access requests via your ServiceNow
  portal and automated access provisioning
• Workflow capability to lock and unlock accounts
  based on rules
• One-click reports for Who has access to what

16
User Access Review and Certifications

• Zertid provides User Access Revalidation and
  Certification capabilities that can be
  implemented as a stand-alone solution or may be
  integrated as an add on for your Okta tool.
• The following UAR features are available
  out-of-the-box
• Line Manager Certification
• Application Owner Certification
• Privileged Access Review and Certification (20.07
  release)
• Native integration which rapidly adds-on to your
  Okta Identity Cloud

17
Audit Compliance Reports

• A number of reports are available out-of-the-box
  and the Sysintegra team is happy to create (or
  teach you to create) almost any report that you
  can reasonably think of All the power to the
  hands of your Zertid admin!
• The following are our popular reports
• User access reports Who has access to what
• A number of User Access Reports Progress,
  Compliance level, Efficiency, etc
• 'Identity Security Context Awareness reports
• We are continually adding more reports

18
Natively Integrated with ServiceNow Asset
Aware

• Identity Management and Governance tools
  typically integrate with ServiceNow through a
  limited REST API integration. Zertid, being born
  in the incredible Now Platform, natively
  integrates with all ServiceNow features and
  leverages Asset and User Information to enrich
  the context of every Identity and every access to
  the Assets.
• Zertids Identity workflows may integrate with
• Service Level Management Apply SLAs on
  Identity Requests and eliminate red tape even for
  systems that are not integrated.
• Governance Risk and Compliance Configurable
  Zertid reports plug-in with GRC.
• Asset Management The ability to easily
  reconcile software license entitlements ensures
  there will be no over-licensing.

19
Identity Self-Service

• Natively integrated Self Service Requests and
  Approvals capability via ServiceNow portal
• Use the ServiceNow Now Mobile iOS and
  Android apps for Identity Requests. ServiceNow
  app users do not have to download additional
  mobile apps.
• AI-Powered Chatbot that integrates with Slack and
  Microsoft Teams

July 2020 release. Requires Pro license.
20
Thank You!