How to Enhance Re-Booking Services for Your Salon?

1
How to Enhance Re-Booking Services for Your
Salon?
www . mydigisalon . com
2
1. Online Booking
is the Key Making calls and answering emails
often is inefficient. If someone calls and
books a slot that is unavailable, there is a
possibility that you may need to correspond
multiple times to find a suitable date and time.
This consumes a lot of time.
3
2. Allow Clients to
Connect Via Social
Media Today, social media plays a major role
in turning a business into a brand. It is a
valuable asset in attracting new clients and
interacting with the target audience. Plus,
it is the best way to promote your services.
If you are active on various social media
platforms, it makes it easy for the client to
make an appointment straight from those pages
via an online form.
4
3. Guide Your Team
the Right Way It begins with consultation and
rebooking services. When you get hair or
beauty clients to rebook, it helps the
relationship to grow. If you think your staff
needs to be trained, go ahead, and polish
their skills so that they can educate clients
regarding your salon rebooking services and the
offers available.
5
4. Take a Note of the
Client Experience You may guide your team in a
way that they become a pro at rebooking but if
you are not offering a wow client experience, it
isnt worth it. Plus, it will be challenging to
increase your rebooking and retention rates.
6
5. Educate Salon
Clients Tell your team to educate their clients
regarding the benefits of rebooking.Here is a
brief of the benefitsTime of appointment that
suits themA good relationship with their
therapistNo last minute appointment
panicsRegular maintenance
7
6. Engage Clients in
Loyalty Program If you want to improve your
rebooking services, the most trusted method is
to go for a loyalty program. Well, the
clients should feel they are getting all the
benefits from the program. So, it is very
important to leverage this and engage as many
customers as you can. It is for sure that all
your potential customers will love these offers
and make their way to buy them.
8
7. Promotional SMS
is a Direct Immediate Channel Being able to
present your business online is incredibly
important in todays time. As every other person
uses a cellphone, your client demographic can
widen through the benefits of SMS marketing.
Rather than aiming at one marketing strategy
that might only reach one section of your
demographic, SMS marketing reaches everyone.
9
Reach Us

• www.mydigisalon.com
• mydigisalon_at_gmail.com