Secret Tips to Improve Your Hotel Housekeeping Standards

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Secret Tips to Improve Your Hotel Housekeeping
Standards
Every guest has a different expectation from
their hotel accommodations. Right from being
super comfort-related to having free Wi-Fi or
complimentary tablets, there are innumerable
expectations. One expectation, however, is the
same for all guests and that is picture-perfect
cleanliness. Clean and hygienic bathrooms to
fresh and newly washed linens and spotless rooms
are the biggest cleaning expectations.
The cleaning of the rooms in your hotel is an
indication of quality, excellence and respect for
your guests. Gateway Services is renowned for
providing the best hotel and club cleaning
services and here are some tips from our experts
that would help you in continuously raising your
standards.
PH 1300 554 772
www.gatewayservices.com.au
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Provide Essential Training
Today, most of the people know what is needed to
keep a washroom, bedroom or lobby area clean but
everyones idea of cleaning is different. It is,
therefore, important for your staff to have a
clear definition of the hotels cleanlinesses
rules and not their own. The best way to do this
is through thorough training. You can train your
staff as to how perfect the toilet should be
cleaned or where to hang the bathroom hand towels
or how perfect the floors should be vacuumed. In
addition to this, follow-up training has proven
to be the most efficient when it comes to
introducing new cleaning methods and new tools
that would be more effective.
www.gatewayservices.com.au
PH 1300 554 772
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Perform Spot Checks
The final say whether your hotel is clean or not
will be definitely given by the guests. Guests
are the ultimate determiners whether your hotel
is truly clean or not and they would surely let
you know about this. But, it should never reach
such a point, this can be done when you regularly
perform spot checks. Spot Checks helps with
quality control and provides an opportunity to
see where the workers are excelling and where
additional training would be needed.
www.gatewayservices.com.au
PH 1300 554 772
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Create New Benchmarks
When your staff is doing everything right and
even your spot checks are going well, its time to
create new benchmarks. You need to exceed guests
tidiness expectations every time. Once you reach
your goal in one specific area its time to move
to the next where there is still scope for
improvement. Remember there is always a scope for
creating new benchmarks.
With over 20 years of experience in the cleaning
industry, Gateway Services provides you with a
wide range of professional cleaning services on
an annual contract basis. Connect with us today
with all your cleaning requirements.
www.gatewayservices.com.au
PH 1300 554 772
6
67 Terrigal Street, Marayong, NSW 2148
1300 554 772 0413 776 555
info_at_gatewayservices.com.au
www.gatewayservices.com.au