Vanguard management Group

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ementgroup)
Vanguard Advantage Home (http//www.vanguardmanage
mentgroup.com/) ? Vanguard Advantage
The Vanguard Advantage applies to our clients who
beneft from our management style With over 30
years of experience, we have time tested systems
and processes that others are guessing at. Requiri
ng accountability of staff and managers Provide
state-of-the-art methods of communication Utilizin
g the industrys most up-to-date, real time,
online property/ accounting technology and
software Departmentalization ensure topnotch
manager support and owner accessibility. The
go-to for the management of catastrophic
(sinkhole, kre, collapse, termite) experience and
personnel. The Vanguard Advantage is what sets
up apart from the competition. With Vanguard
Management Group, you receive Board Member
Education Vanguard Management Group conducts
board orientations which lessen the learning
curve for the new Board. The orientations are
packed with industry information and community
facts to bring everyone up to speed. This
ensures everyone is on the same page and
strengthens the communication between all the
board members. No More Pre-Legal Collection
Costs Vanguard Management Group passes the
administrative costs of collection on to those
who do not pay their fees on time. This means
you never have to worry about paying out of
pocket for envelopes, postage, statements, and
other administrative costs relating to
collections.
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Detailed Inspection Reports We know you have
questions and its our job to make sure they are
answered before theyre asked. Our reports
strive to anticipate your needs by tailoring each
report to your community, giving you assessments
and solutions to any issues. If a solution
requires community dollars, we make
recommendations to the Board and await your
approval. Redefning Personal Communications Our
state of the art, interactive website redeknes
the term personal communications and marks a
new level of service for many of our clients.
Dont have internet? Our customer service
representatives are there to take your calls.
Phone calls are returned at least once, often
twice, a day. If we are unable to immediately
answer any questions you may have, well respond
within one business day by email. All calls are
recorded. With detailed analysis provided by the
system, we can monitor times on hold, hang ups,
call backs, and many more capabilities to ensure
the best client experience when owners phone
in. No Management Overload Other Management
groups often have one manager handling numerous
tasks and are therefore not always able to
provide a premium level of service. At Vanguard
Management Group, we pride ourselves on our
ability to work as a team. Our managers are never
overloaded. Their primary purpose is to work
directly with the Board. Property inspectors
handle the violation inspections and letters.
Accounts Receivable ensures your policies are
followed monthly. Our insurance administrator
will bid your insurance out each year. When you
engage our services, you get more than a
manager. You get a team ready to provide the
level of service you deserve. Leaders on the
Frontline You wont only get a specialized
Vanguard team working with you. Each project is
overseen hands on by the four leaders of
Vanguard Management Group Robert J. Moyer
Jr. President of Vanguard Management
Group President of the CEOMC Bachelors degree
from Florida State University in Accounting IRS
Field Agent for seven years Janet Moyer CEO of
Vanguard Management Group Over 25-years
experience in the Property Management Industry
Fully licenced LCAM Held position of Senior
Account Controller CEO Janna Winfield Vice
President of Operations
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15 years experience in the Property Management
Industry Oversees the introduction and
implementation of the best practice as well as
well the continuous Total Quality Management
(TQM) New Community / Transition team
Lead Administration and Human Resource
Executive Bonita Vandall Vice President Client
Relations Over 30 years experience in the
Property Management Industry Condos, Co-Ops,
HOAs, Multi- Family, Mobile/Modular Fully
licensed LCAM since 1988 CAI Designations
CMCA, AMS, PCAM Building Managers International
CBA Sue Demski Director of Accounting 15
years experience in cash management and project
management Bachelors Degree in Accounting,
University of Phoenix They will attend meetings,
orientations, inspections, and the detailed
discussions which will ultimately result in a
smooth transition with mutually agreed upon
management objectives of your community. The
level of attention you can expect for your
Association will go beyond the day of the sales
pitch. A Strong Support System We believe in
departmentalization which means your members will
have multiple contacts when they phone our
ofkces for assistance. We have a strong support
staff to ensure your policies are followed month
after month. Many of our competitors cant say
the same.
Its time to choose an association management
solutions company you can trust. C ontact us
(proposal) to see how you can benekt from the
Vanguard Advantage.
(https//www.bbb.org/us/fl/tampa/prokle/property-m
anagement/vanguard- management-group-inc-0653-52
001828bbbseal)Copyright 2019. All Rights
Reserved.
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ntgroup.com/about-us)
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