Title: Offshoring QA – A First-Timer’s Strategy for Service Success
1 Offshoring QA A First-Timers Strategy for
Service Success
2Offshoring QA A First-Timers Strategy for
Service Success
Letting go of what we know is difficult. Being
able to see the team tasked with your business
success instils a sense of control and comfort.
So, it comes as no surprise that for the majority
of us, lopping off a chunk of your organisation
and handing it off to an outsider an ocean away
is a daunting prospect. The reasons to dismiss
the concept are common knowledge Cultural and
language gaps, time zone differences, experience
levels, security threats, etc. There is no
shortage of reasons not to change. But if
Covid-19 has taught us anything, its that
co-location isnt necessary. Done right, however,
outsourcing your quality assurance function can
have a tremendous effect on your efficiency,
flexibility, strategic focus and bottom line. It
has been done right with such regularity that the
market for outsourced testing services hovers at
USD40b globally. Whether its right for your
organisation is a function of your understanding
of what it takes to be successful. Drawing from
15 years of experience creating offshore testing
services, this article explores what a successful
operation looks like. Why do this at all? Great
question. You have a dedicated testing team and
they do their job well. They understand your
business, they live and breathe your processes
and they know your systems and data inside out.
Why mess with success? There are two good answers
to that question.
3Offshoring QA A First-Timers Strategy for
Service Success
- The obvious one is cost. A tester in India cost
less than half of their onshore cousin yet has
the advantage of having gained testing experience
across many businesses in any given industry
group. But more importantly, is your onsite
tester engaged in what is best for them and the
company? Most business analysts would much rather
be improving the business than creating test
cases and chances are, their skills and knowledge
can create much more value to the company if they
are utilized elsewhere. Additionally, the
collective wisdom and learning of the outsourced
team can be put to use to improve your Quality. - Download our white paper to know more
- https//www.cigniti.com/resource/white-papers/offs
horing-qa-software-testing-for-enterprise-systems
4Offshoring QA A First-Timers Strategy for
Service Success
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https//www.cigniti.com/resources/