What happen if I miss KLM Flight - PowerPoint PPT Presentation

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What happen if I miss KLM Flight

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If not related to a weather delay (for which the airline would accommodate a change or rebook for later date) or missed connection, the only major reason to allow you to “miss” your flight would be verifiable death of an immediate family member. – PowerPoint PPT presentation

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Title: What happen if I miss KLM Flight


1
KLM Flights
2
What happens if I miss my KLM Flight?
  • We will rebook you on one of the best available
    alternative flights, giving preference to Air
    France, KLM and SkyTeam partners.
  • We will provide your new schedule via e-mail,
    text message or telephone.
  • If you prefer, you can request an alternative
    flight directly via our call centers, social
    media or your travel agent.

3
Facilities we provide
  • Keep check-
  • Well keep you informed from the moment you book
    your ticket until you board your flight, we will
    let you know straight away if your flight is
    delayed or cancelled, or if your gate changes.
  • Contact 24/7-
  • If you have any questions, requests or comments,
    you can contact you via e-mail, text message and
    telephone simply enter your contact details in
    your KLM account.
  • No Charges-
  • Booked flights on KLM.com and discovered a
    spelling mistake in the name on your ticket? We
    dont charge you for being human. Just contact us
    via social media to correct your name.
  • Refund-
  • If your flight is cancelled or delayed more than
    3 hours, you can choose to postpone your trip to
    a later date. You may also be entitled to
    re-imbursement of additional costs you had to
    make our colleagues of KLM Customer Contact
    Center will gladly tell you more!

4
KLM Flight missed policy?
5
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