Title: WhatsApp Bot- How to automate WhatsApp business?
1 WhatsApp Bot- How to automate WhatsApp business?
2The most important thing between an organization
and a customer is the communication they share.
When the customer does not receive satisfactory
communication, your reputation and sales suffer.
This is why it becomes essential to have a
reliable channel that can get your message to
your customer and involve all the team members at
the same time.
3Whatsapp Business is one of those channels. The
advantage is its massive active user base that
extends to a mass of over 2 billion people. This
platform has proven to be an outstanding channel
to foster businesses and have a clear engagement
with the customer. It was first established with
free WhatsApp businesses account that allowed
small-scale businesses to engage and spread their
outreach. However, the medium and big size
enterprises envisioned something larger- that is
the Whatsapp Business API.
4The drawbacks of the Whatsapp Business app were
that it was limited to only one person signing in
at a time by one phone number/business account,
on the other hand the Whatsapp Business API
abolishes all these limitations and allows
multiple agents to take an advantage of this
messaging platform. Along with this, to get
access to API you can contact the official
Whatsapp Business account directly or choose a
provider that can help you sign up for the
service as a business solution provider (BSP).
5- Powering ConversationsWith this solution, it is
easier for enterprises to have a two-way
personalized conversation and interaction with
their customers. The interaction takes place in
real-time. Customers have the facility to ask if
they are looking for a physical store in an area
or other queries directly. Along with this, the
Whatsapp Business Solution makes it easier for
businesses to personalize whatever content they
are sending to their customers. - Enabling Secure Messaging and a Trusted
EngagementThe verified business profiles provide
a secure and trusted channel for the customers.
The security goes both ways. Here both the
end-user and the business are given assurity that
they are not interacting with a scammer. For
customers, they can see if the company is
verified by WhatsApp or not. Another beneficial
aspect is that WhatsApp has dominant end-to-end
encryption that plays a crucial role in getting
your service done. This gives the user, the
company, and WhatsApp the assurance that all
parties have consented to the conversation. - The indisputable leader in Messaging
Worldwide.If you are looking to tap into the
global market, then this channel is the best to
be in your communication portfolio. Whatsapp
remains to be the leader of messaging app market
in almost 104 nations worldwide. However, even
small companies can leverage the power of
WhatsApp as it provides high penetration rates.
6Verdict Automate Whatsapp Business tools have
proved to be monumental for businesses. With its
highly engaging user base, extensive reach, and
rich communication abilities, it has the
possibility of becoming one of the most powerful
and dominant customer engagement channels in the
industry today. Especially for businesses spread
all across the globe. If you want to have an edge
over your competitor and stay in the market then
launch your Whatsapp Business presence soon and
watch your business grow globally. All the best!
7Thank You