Private GP - Regent Street Clinic™

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Private GP - Regent Street Clinic

• www.regentstreetclinic.co.uk

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Background

• Regent Street Clinic has been providing private
  GP services since 1998 and has clinics across the
  UK, with branches in Nottingham, Sheffield
  Watford.
• Our team of private GPs and nurses includes both
  male and female clinicians who understand that
  when it comes to your health, there are times
  when you just need to address your health concern
  or worry as soon as possible and without delay.
• Our private GPs offer appointments at a time to
  suit you, including on weekends and late evenings
  until 7 pm.
• We are open six days per week and will always
  accommodate a same-day appointment request, just
  call and book.
• We look forward to meeting you and helping you
  whatever the medical issue.

www.regentstreetclinic.co.uk
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Our core values include

• Candour
• Respect
• Patient-centredness
• Your Well-being Is Our Business.

• Quality
• Openness
• Honesty
• Integrity

• www.regentstreetclinic.co.uk

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Aftercare

• Blood results are typically available the
  following working day. Urine results usually take
  2-3 working days.
• We allow approximately 2-3 days for result
  turnaround for attendees over the weekend who
  have had blood and/or urine tests. However, once
  the results are received we will give you a call.

www.regentstreetclinic.co.uk
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Booking Your Appointment

• Once you have decided that you would like to see
  a private doctor or nurse, you can book online or
  simply call our central booking office on 0333
  455 9070 and request an appointment to attend on
  a day and at a time to suit you.
• You will be asked for the following information
• Which clinic you would like to attend 
  Nottingham, Sheffield, Watford or Birmingham.
• When you would like to attend  day and time.
• The nature of your query.
• Your name and contact details.

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• It is not mandatory for these details to be
  disclosed if confidentiality and discretion are
  an issue. However, it is preferable to give us
  correct details whenever possible with a method
  of contacting you should the need arise (usually
  mobile telephone number or e-mail address).
• Your attendance at our clinic will not be
  disclosed to any third party without your
  consent, including to your NHS General
  Practitioner (GP).
• Our clinical team will, however, respectfully
  discuss the benefits of sharing any significant
  findings with your NHS GP as highlighted in Good
  Medical Practice and the recommendations of the
  General Medical Council (GMC), however, this will
  be dependent upon a two-way discussion and we
  will always respect each patients view.

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Attending for your appointment

• Try and attend around 15 minutes prior to the
  appointment time, to allow some time to complete
  the new patient health questionnaire and
  registration forms.
• All of our clinics are centrally located with
  excellent road and rail links. Some clinics have
  their own private car parks on-site.
• Our appointment times may run over due to
  emergencies that arise occasionally, so you
  should allow enough time for metered parking to
  accommodate this. We recommend paying for an
  hours worth of parking if using on-street meters.
• Appointment times are not restricted and the
  doctor will spend as long as is necessary to take
  a thorough medical history and to perform a
  clinical examination where necessary. Chaperones
  will be available for sensitive examinations and
  you are welcome to attend with as many friends or
  relatives as you wish.
• You can discuss as many medical issues as you
  feel necessary that are causing you concern.

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• We hope and expect that your experience at our
  clinic today will be a positive one.
• Regent Street Clinic has been at the forefront
  of private healthcare provision across the UK for
  the past two decades, and in that time we have
  witnessed, and been part of, the surge in demand
  for private medical services by those wanting a
  high quality, same day service a service not
  restricted by cost, personnel or time.
• Our great strength stems from the range and
  breadth of medical services that our medical
  clinicians are able to cater for, having
  continued specialist post-graduate training in a
  number of different disciplines throughout their
  career to optimise the provision of quality care
  to cover General Practice, Travel Medicine,
  Sexual Health, Medical Aesthetics and
  Occupational Health.
• Our Care Quality Commission (CQC) registered
  clinics currently see around 20,000 patients per
  annum, placing us amongst the busiest private
  medical clinics in the UK.

www.regentstreetclinic.co.uk
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Paying for your treatment

• The GP consultation fee is 95.
• Additional services such as blood tests and scans
  will be supplementary and the costs of these to
  the laboratory or local private hospital will be
  discussed during the consultation.
• Payment is due at the end of the consultation
  with the health professional and on the same day
  as being seen.
• The costs of any additional tests or
  investigations will be discussed fully during the
  consultation.
• Private health insurance is unlikely to cover the
  cost of a private GP consultation in the UK, with
  the exception of BUPA International and
  International SOS, who will pre-authorise the
  consultation and any additional tests to a set
  value. Please check the policy of your private
  insurance provider before making your
  appointment. As a rule, Regent Street Clinic
  does not liaise with insurance providers and our
  fees are due on the day of treatment.

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• If you do have private health insurance then you
  will be expected to claim back the costs of your
  medical care having been furnished with an
  invoiced receipt from us, itemising the services
  you have received.
• Payments can be made using cash, debit cards,
  credit cards, BACS transfer or PayPal.
• We do not accept personal cheques or American
  Express.
• Certain services that we offer are non-refundable
  and are available to view in our patient
  handbooks at each clinic.

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• These include

All dispensed medication, including
anti-malarials
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• Imaging results such as X-ray/MRI/CT/Ultrasound
  can take up to 5 days as we are dependent upon
  them being reported by the consultants at the
  local private hospitals.
• All results are conveyed to you and discussed
  with you by the requesting doctor.
• You are encouraged to have access to your results
  so that a shared care management plan can be
  implemented.
• All results can be forwarded to you by e-mail,
  fax or hard copy. Hardware such as compact discs
  and x-ray films are your possessions and will be
  sent to you or they can be collected by you in
  person from the clinic.
• The doctor will discuss whether any further
  follow-up is necessary and will make arrangements
  by way of a further face to face consultation, a
  telephone consultation or a referral to a
  hospital consultant.

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• You will be made fully aware of the care pathway
  recommended and whether this is going to be best
  accessed through the private sector or the NHS
  route, dependent upon a number of factors, not
  least the most financially acceptable model for
  each patient.
• A report will be issued highlighting the
  significant clinical findings, which can be
  discussed with other healthcare professionals if
  needed.

www.regentstreetclinic.co.uk
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Contact us
Nottingham 0115 9475498 Sheffield 0114
3583930 Watford 0333 404 3232 Leicester 0333
404 3232 Site www.regentstreetclinic.co.uk Emai
l enquiries_at_regentstreetclinic.co.uk
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Thank you
www.regentstreetclinic.co.uk