CRM specialists

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ABOUT CANTATA
Cantata is the UKs leading independent CRM
specialist, helping organisations get the most
from customer and stakeholder management. We are
an employee-owned company, and are entirely
independent of all CRM providers (and those from
related technologies such as e-commerce, digital
marketing, workflow and document management).
This means we can offer best in class advice.
Our output ranges from initial strategy and
business case development through to
implementation and training. We specialise in the
use of the latest, commoditised, highly
cost-effective CRM solutions (such as Microsoft
Dynamics 365 CRM and salesforce.com) and provide
extensive collateral and out of box tools to
reduce project timescales, cost and risk. We can
advise on both core analytical and operational
CRM tools, associated technologies, and
deployment options, including in-depth knowledge
of various cloud based infrastructures such as
Azure and AWS. We use our expertise to work with
organisations to resolve business issues in areas
such as sales and e-commerce, contact and
stakeholder management, case management,
campaigns, knowledge management and process
automation. We work with some of the best known
names in the UK. We have extensive experience in
Financial Services, Regulators, Membership
Organisations, Pharmaceuticals, Energy,
Utilities and Commercial Enterprises. OUR
TEAM Cantata is dedicated to providing the best
possible advice and support. All of our teams
include highly experienced specialists in the
fields of CRM and related technologies. Our
senior CRM business consultants all have at
least 10 years directly relevant experience and
specialise in ensuring all projects are
pragmatic, realistic and effectively scoped and
delivered. Our breadth of skills covers the
whole range of requirements of a CRM
implementation. We have staff who specialise in
everything from initial strategy and business
case development, requirements analysis and
business process work, implementation, rollout
and training. Our Oxford-based engineering team
have years of specialist CRM implementation and
support experience, across a wide range of CRM
products, infrastructure options and associated
technologies. We have implementation and training
specialists in the leading CRM technologies, in
particular the market leaders Microsoft CRM and
salesforce.com. In addition, we have technical
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specialists who focus on e-commerce,
infrastructure, integration, data migration,
digital marketing and CRM related technologies.
Dont forget to view our website Cantata
https//www.cantatagroup.com/