CRM Integration - PowerPoint PPT Presentation

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CRM Integration

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CRM integration is very successful when implemented in small business when compared to large business areas as customer relationship management is very important for small business and it can be achieved through 5C’s which is discussed in this article and also the benefits that are achieved through this CRM in small business is discussed. – PowerPoint PPT presentation

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Title: CRM Integration


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Introduction of CRM Integration
  • CRM integration is very successful when
    implemented in small business when compared to
    large business areas as customer relationship
    management is very important for small business
  • It can be achieved through 5Cs which is
    discussed in this article and also the benefits
    that are achieved through this CRM in small
    business is discussed.

3
The five things which are important for CRM
integration to get implemented in small business
  • COST CRM integration for small business provides
    affordable solutions on cloud based CRM
    platform as there is no strain of infrastructure
    headaches like maintenance and hardware
    equipment.
  • CONVENIENCE  It is very convenient application
    as it can be accessed through any cross platform
    that means it can be connected through web, smart
    phones, tablets which helps to work together.
  • CUSTOMISATION It can be easily tailored to
    businesses irrespective of size to get the
    customer information and for its maintenance.
  • CONNECTIONS The best CRM will easily integrate
    with provide the full product service suite
    irrespective of the platform they are implemented
    and executed.
  • CAMPAIGNS It has the ability to
    provide multichannel management, document
    management, sales collaboration, marketing
    campaigns.

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Features That Are Required In CRM For Small
Business
  • Integration done easily with email
  • Sales analysis
  • Sales campaigns
  • Sales forecasting
  • Data regarding sales
  • View data on your mobile devices
  • File sync and file sharing is easy
  • Reports and dashboards tools are available which
    helps to view the statistics, customise reports,
    report generation are done

5
CRM Benefits For Small Business
  • It allows to manage bigger amount of data which
    in turn helps to grow the business
  • Perfect organisation of data regarding customers
    details is done which helps in finding out the
    preferences, priority tasks to be done thus
    attaining maximum customer satisfaction.
  • Easy collaboration done through online where
    issues like input data and other notifications
    are easy
  • Better and more effective team communication
    between the members of team between different
    branches are allowed.
  • Easy to perform online operations and marketing
    the products of your company
  • Easy automation for everyday tasks is done
  • Data miscalculations can be avoided by creating
    automatic reports on the basis of the data
    gathered thus improving the analytical data and
    reporting.
  • It is very easy to message and market your future
    products to the current customers as CRM helps to
    reach the target audience easily.
  • Easily trackable through messages and email
    templates.

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Get FREE Demo Today
  • Visit www.vitelglobal.in
  • Call 040 69030303
  • Query enquiry_at_vitelglobal.in
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