Quickbooks error 15106 - PowerPoint PPT Presentation

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Quickbooks error 15106

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QuickBooks error 15106 is nothing more than a payroll update error that indicates something is preventing QuickBooks desktop from updating. Usually, it will show an error saying "Error 15106: The update program is damaged" or "Error 15106: The update program cannot be opened" – PowerPoint PPT presentation

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Title: Quickbooks error 15106


1
How to fix and resolve QuickBooks Error
15106?Intuit offers QuickBooks, a suite of
accounting software. A popular, widely used
accounting software program. As for QuickBooks
errors, 15106 is one such error that QuickBooks
is prone to. This type of error occurs when users
attempt to update a program. An error message
appears, indicating that there was a problem with
the update program. When the user is using
QuickBooks payroll and it cannot be updated, they
are more likely to receive this type of error.
What is QuickBooks Error 15106? QuickBooks
error 15106 is nothing more than a payroll update
error that indicates something is preventing
QuickBooks desktop from updating. Usually, it
will show an error saying "Error 15106 The
update program is damaged" or "Error 15106 The
update program cannot be opened"
2
  • QuickBooks Error 15106 Possible causes
  • QuickBooks Error 15106 can be triggered by
    several factors. Below are a few
  • The first and most likely cause is the antivirus
    software installed on your system. It may be
    blocking the update.
  • The user might not be logged in as an
    administrator. A file cannot be read or written
    without admin rights, which results in a
    frustrating error message.
  • You may get error 15106 if you are running
    Webroot anti-virus software that contains a spy
    sweeper. The spy sweeper interprets the
    QuickBooks update program as malware, thus
    causing error 15106.
  • It is recommended that QuickBooks payroll
    subscribers download the most recent tax table
    after each step so that payroll information is
    not affected.

3
  • The solution to QuickBooks Error 15106
  • Login in with admin credentials
  • Logging in with another user is not allowed. In
    this case, you need to log in as admin, as admins
    have access to all the admin credentials. Run
    QuickBooks as an administrator by selecting the
    QuickBooks desktop icon.
  • As a result of this step, you will have
    administrator privileges and can resolve this
    issue.
  • Turning off your User Account Control (UAC)
  • The issue has been resolved to a great extent by
    turning off your user account control.
  • Follow these steps to stop your UAC on Windows 7,
    8, 8.1, and 10 -
  • To open the control panel, hold down Windows R
    simultaneously and then click on OK in the run
    window.
  • Ensure that the classical view is selected when
    selecting user accounts.
  • Go to User Account Control and click on Change
  • You can then set UAC to never notify, or to
    always notify, and then press OK to turn it off.
  • The final step is to reboot the system.

4
  • Perform a clean installation of QuickBooks
  • If the above methods fail to resolve your issue,
    you can perform a clean installation of
    QuickBooks.
  • The following steps are involved in the process
  • In this case, the user must keep a backup of the
    company file and a copy of the license
    information for QuickBooks.
  • In that case, start the system using selective
    startup
  • The next step is for the user to install or
    uninstall QuickBooks desktop.
  • Revert to normal startup mode now.
  • Rename folders and stop the antivirus application
  • You can opt for this last option if all other
    options failed, these are
  • Start the task manager. You can select task
    manager either by right-clicking on the startup
    bar and selecting it or by pressing CTRL SHIFT
    ESC together and selecting it.
  • Search for ANTIVIRUS.exe in the process tab.
    Sweeper.exe is for ex-spy. If an error occurs,
    you should uninstall the antivirus program
    (mostly recommended)
  • Then select End Process.

5
  • Renaming QuickBooks update folder
  • (Windows E) Open your file explorer
  • The components should be moved to C\Program
    Files\Intuit\QuickBooks(year)\Components. ( for
    64- bit users move to C\Program
    Files(x86)\Intuit\QuickBooks(year)\Components
  • Using the right-click menu, choose the rename
    option for the downloadqbXX folder. ( xx stands
    for the year of the version of QuickBooks)
  • Then add .old to the end of the name.
  • End the process by re-updating QuickBooks desktop
  • Conclusion
  • You should now be able to resolve this issue.
    Quickbooks Error 15106 can be corrected with the
    methods above.
  • You can reach out to Quickbooks Error Support if
    the issue persists.
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