4 WAYS TO LEVERAGE TECHNOLOGY & EVOLVE YOUR TRAVEL BUSINESS

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4 WAYS TO LEVERAGE TECHNOLOGY EVOLVE YOUR
TRAVEL BUSINESS
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• In the 1950s and 1960s, the travel agent sector
  was ''born''. The airlines couldn't have asked
  for a better partner as their front-end partner.
  The role of the travel agents was so important
  that the airlines soon found them ''powerful
  enough'' to threaten their profits. A portion of
  the revenue does go to the agents as commission.
• Thanks to rapid technological advances, the web
  interface has allowed airlines to be more
  accessible to travelers. The role of travel
  agents is no longer as vital as it was, and the
  need to adapt the traditional business model
  using technology is urgent. How can technology
  help these businesses grow? These are my top four
  technology trends to help you grow your business.

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1.Going Mobile

• As more people use smartphones for their daily
  tasks and needs, the world is moving mobile (at
  least in developed countries). Customers are more
  mobile-driven, have less time and are
  increasingly demanding. Travel agents and
  airlines have realized the importance of catering
  to mobile-driven customers and have developed
  mobile apps to help them. Imagine a traveller
  being notified about a delay at her boarding gate
  or on the arrival of a cab. It's all possible!

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2.Enhanced Booking Experience

• Online Travel Agencies (OTAs) are playing the
  role of travel agents by going online. These OTAs
  created an online interface powered by booking
  engine software to simplify booking. It took away
  the hassle of searching for tickets and all the
  frantic running around.

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3.Seamless Travel Experience

• Today's customer is highly tech-savvy,
  well-informed and always on the go. The customer
  wants a seamless and wholesome experience. It's
  not about booking a flight but organizing the
  whole trip. Technological integration has enabled
  seamless connections with all stakeholders in the
  industry, from the travel agent to the airline to
  the cab to the hotel. Many travel agents use tour
  management software to plan the trip.

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4.Personalization

• A loyal customer is a company's goal. With so
  many choices, from flights to taxis to hotel
  stays to hotels, it is not surprising that
  loyalty comes at a high cost. According to all
  the stakeholders in the travel industry,
  personalization is a way to get closer to
  customers. Companies can now use data management
  and data analysis to gather and analyze data to
  understand the customer's preferences and needs
  better. Based on customer preferences and needs,
  specific programs can be planned. These
  technologies have allowed companies to understand
  their customers better and offer multiple service
  levels for the same travel goal. For example, two
  people flying from Delhi to Berlin to attend a
  concert may prefer to fly in two classes. They
  can also stay in the same hotel but choose two
  different service levels.

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Conclusion

• Since the dawn of the millennium, the
  stakeholders in the travel industry have operated
  in a variety of lanes. Technology and the
  increasing demand for customer service have
  created a need to integrate business at all
  points of the service chain. Technology will
  allow businesses to collaborate better than ever
  and help them evolve to meet their goals.
• Clarity Travel Technology Solution transformed
  the business of one the largest tour operators'
  businesses and helped them become a digital-ready
  Company using technology.
• To Know more visit our website _at_
  www.claritytts.com 1 416 223 2800.