Integrations | Omnichannel Integration | Wolken Software

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WOLKEN SOFTWARE

• Simple, scalable ,secure

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What is wolken and what it offers

• Wolken care
• Enterprise Customer Service
• It service management
• Hr case management

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Wolken care

• Wolken Care comes with an in-built multilingual
  knowledge base that can be viewed by both your
  customers and agents and helps in resolving
  queries real time to help desk software.
• With Wolken Care knowledge base module search,
  tag and find insightful articles easily in
  Wolkens centralized repository for prompt
  resolutions and hr software solutions.

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Enterprise Customer Service

• Wolken Service Desk management has multiple
  configurable tools that are essential for every
  enterprise - our knowledge base, pre-built
  enterprise integrations, and 24/7 backend
  support, ensure not only fast responses and
  satisfactory solutions but also a personalised
  experience in every interaction.
• Wolken ServiceDesk's omnichannel feature allows
  your customers to reach you via multiple
  touchpoints such as WhatsApp, Facebook, Twitter,
  E-mail, Widget etc ans best help desk software.

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IT service management

• Take control of your IT service management tool
  structure by gaining a holistic viewof your
  configuration item lifecycle events and syncing
  CI changesto service.
• request numbers while building a more effective
  CMDBarchitectureWolken's IT Service Management
  helps you stay on top ofyour business functions
  and resolve internal issues swiftly.
• Wolken'sdedicated modules for various IT
  processes viz. - Change Management, Incident
  Management, Problem Management and IT Asset
  Management to name a few, ensure exponential rise
  in productivity best it support management.

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HR case management

• Empower your greatest assets and help them
  resolve multiple queries with the touch of a
  button and a top 10 desk software.
• Employee on-Boarding
• Medical and other Insurance plans
• Leave requestsand Approvals
• Bonus Reviewsand Appraisals

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Visit our websitehttps//www.wolkensoftware.com/

• Contact us at 6/2, Brigade Champak,2nd floor,
  Infantry Road,Union Street, Bangalore 560001.
• Email us sales_at_wolkensoftware.com