Key Benefits Of CRM and ERP Integration - PowerPoint PPT Presentation

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Key Benefits Of CRM and ERP Integration

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An Enterprise Resource Planning software application handles business tasks like purchase, accounting, HR, and supply chain. A Customer Relationship Management software application helps track customer information, interaction, and analyze customer behaviors. – PowerPoint PPT presentation

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Title: Key Benefits Of CRM and ERP Integration


1
  • Key Benefits Of CRM And ERP Integration

2
What is an ERP and a CRM?
  • An Enterprise Resource Planning software
    application handles business tasks like purchase,
    accounting, HR, and supply chain.
  • A Customer Relationship Management software
    application helps track customer information,
    interaction, and analyze customer behaviors.
  • The functions of ERP and CRM are significantly
    distinct.

3
Why CRM and ERP integration is crucial
  • Businesses are amassing massive volumes of data
  • There is a growing need to process information
    quickly
  • Streamlining business workflows boosts throughput

4
Benefits of integrating CRM and ERP
  • Eliminate redundant data
  • Efficient collaboration
  • Reduction of training expenses
  • Boost in operational efficiency
  • Mobility

5
Eliminate redundant data
  • Disparate ERP and CRM systems have a high chance
    of accumulating duplicate data.
  • By integrating the two systems, data update in
    either of the systems will immediately reflect on
    the other.

6
Efficient collaboration
  • Exporting and sharing files between employees
    from two disparate systems is a cumbersome task.
  • Integrating CRM and ERP together allows employees
    in different departments of your organization
    collaborate with each other in real-time.

7
Reduction of training expenses
  • Training employees to use separate CRM and ERP
    systems takes up more time and costs more.
  • Integrating CRM and ERP means employees will need
    to learn to use only one software system.

8
Boost in operational efficiency
  • Transferring data between separate CRM and ERP
    systems and updating the applications themselves
    consume too much time.
  • Integrating the two systems improves workflow
    speeds and returns on investments.

9
Mobility
  • Using two different software systems increases
    the complexity of moving them to the cloud and
    accessing them remotely.
  • A cloud-based ERP and CRM integrated system will
    not only be easy to access but will be up-to-date
    with any developments in either of the systems
    database.

10
Integrate your CRM and ERP with SmartPoint
  • At SmartPoint, we offer unmatched, flexible, and
    scalable application integration services.
  • We strengthen your security protocols, create
    APIs and rearchitect your applications for smooth
    integration.
  • Hire world-class services such as integration
    consulting, app configuration, integration
    maintenance and support, and API development.
  • Our integration services suit businesses
    belonging to any industry domain.
  • Our integration process is swift and transparent.

11
Hire our integration services today
  • Hire our services and purchase our products by
    contacting us at
  • India
  • Call us at 91-44-6672 8888
  • Email us at info_at_smartpoint.in
  • Germany
  • Call us at 49(0)40 609 410 932
  • Email us at info_at_smartpoint.in
  • South Africa
  • Call us at 031-7621729
  • Email us at Sagie.pather_at_telkomsa.net

12
  • Thank You
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