Title: Digital Transformation- The New Normal
1Digital Transformation- The New Normal
2Digital Transformation- The New Normal
- The world is watching as the norms of the markets
in the COVID-19 era change dramatically. In order
to stay ahead in the modern world, businesses are
putting forth extra effort to adapt to the "new
normal." Today, not only the rules but the entire
battleground is changing dramatically! In this
context, what does digital transformation imply?
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4Digital Transformation in the New Normal
- Companies might always face the issue of shifting
client needs in the past. But, amid the COVID-19
pandemic crisis, modern society altered and
those changes are likely to continue far beyond
the COVID-19 outbreak. - The hour's need is to redesign an organization's
digital landscape. Companies must re-imagine
their operations throughout the full lifecycle,
from client acquisition collaboration to
post-sales customer service.
5In today's marketplace, an organization's
survival can be compromised if it doesn't adapt
digitally to meet the demands of the commercial
landscape. With the pandemic's safety concerns in
mind, quick adaptation to the recent
circumstances is also essential for successfully
distributing products services to
clients. According to a new update by IDC,
global spending on digital transformation
services will reach 1.8 trillion in 2022 and
continue to rise by a global 16.6 CAGR from 2022
to 2026. The digital transformation companies in
the USA are likely to be the biggest spenders in
2022, accounting for nearly 35 of the total.
6Digital Transformation is a Necessity
- Due to the high rise of SM platforms
web-oriented sales outcomes, there has been a
significant change in the customer preferences
their communication with businesses. With the
advancement in the digitization process, the
globe has shrunk, and so do the industries! - User demands for multi-channel availability
reaction time have changed drastically due to the
advent of digital solutions. Businesses may alter
their products, services, interactions
communications to view the individual client
demands using digital solutions.
7IDC also projects that by 2023, digital
transformation companies' spending will have
increased to more than 50 of all ICT investment,
up from 36 currently data intelligence and
analytics will see the most rise. But why is
such transformation relevant? Recent SAP reports
show that 92 of executives say they employ
mature digital transformation methodologies and
tactics to improve customer satisfaction. After
adopting digital transformation into their
workflow, 70 of the leaders reported seeing
major improvements in customer engagement and
satisfaction.
8Not only that, digital transformation can spike
agility and innovation that can create highly
collaborative workforces, enabling real-time
feedback. In a nutshell, digital transformation
has turned out to be a global corporate movement
to succeed in the digital economy, and you must
stay tuned to the universal paradigm. Are you
wondering about where to begin your digital
transformation journey? Get in touch with JK
Tech. We collaborate with you to develop a
holistic road map to success, as well as the
necessary digital transformation strategy for
long-term innovation and improved customer
experience.
9Thank You