The Perfect Patient Intake Process - PowerPoint PPT Presentation

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Title:

The Perfect Patient Intake Process

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Looking for a way to speed up the flow of office operations, cut down overhead costs, and create happy patients? Digital patient intake forms have made their mark by transforming how dental offices operate. Typical intake processes rely heavily on staff multitasking, which are prone to human errors and patient frustration. Scaling up your patient intake process involves switching to paperless solutions that automate front office operations, empowering staff with autonomy, and providing patients with remote self-serve options. From eliminating insurance woes to patients completing forms from home, paperless intake processes are the top solution your dental practice can’t do without. For more details visit, – PowerPoint PPT presentation

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Title: The Perfect Patient Intake Process


1
How to scale up your Patient Intake Process
2
Set your practice in the right direction
with digital processes
Cut down overhead costs
Create happy patients
Speed the flow of front office processes
3
Patient Intake Forms
Paper intake forms are a thing of the past
Digital Intake Forms
Speed up the intake process
Improve data accuracy
Reduce stress
4
Benefits Of Digital Intake Forms
Cuts down 35 of documentation time
Reduces 80 waiting room time
Ave of 60K in annual savings for practices with
20 patients/day
Saves 20  min per patient and improves office
productivity
Text or email forms to patients for remote
self-completion
Direct integration of forms into Open Dental,
Eaglesoft, Dentrix, Dolphin
Eliminates printing, scanning, shredding, and
clipboards
No more manual data entry errors
Gives front office staff freedom from mundane work
Boosts patient satisfaction
5
What happens during a Typical Patient Intake
Process?
Heres a breakdown of the time-consuming process
Front Office
Schedules appointments via phone
Phone call reminders
Prints out forms
Organizes clipboards
Manages sign-in form
Multi-tasks with answering phone calls
Records appointments in scheduling book
Patient completes 5 paper forms
Consent forms
Registration form
Medical History form
Privacy Policy
Financial Policy
Provide ID, Insurance Card, Medication List
Front Office
Manually enters the patients info into the
computer
Asks patients to fill in missing signatures and
info
Scans all documents
Calls insurance to verify eligibility if not done
previously
Answers patients questions
How much time do you think the above process
typically takes a dental office?
For most practices - 30 minute, if not more
6
Improving the Patient Intake Process
Digital Patient Intake Forms eliminate the Stress
Patients self-schedule appointment online
2-Way SMS channel if appointments need to be
rescheduled
Automated appointment reminders sent to patient
via SMS/Email
Digital intake forms sent to patients with the
appt reminder
Patients capture ID, Insurance Card, Medication
list and submit with forms online
Provider receives completed forms, E-signatures,
and all requested documents. Once approved, all
will integrate into the providers PMS (Dentrix,
Eaglesoft, Open Dental, Dolphin).
Fast Insurance Verification Software provides
Eligibility reports in 10 sec or less (with 180
integrated payers)
7
With Digital Processes
No More
Phone calls for scheduling
Manually entering data
Appointment reminders via phone
Missing signatures
Lengthy insurance verifications
Printing, Scanning, Clipboards, or Shredding
Paper forms
Unsatisfied patients
Stressed out staff
Long waits
We're saving up to 7 hours a week spent on data
entry as well as saving on the overhead costs of
hiring another admin, which overall saves us
65,000 a year.
Mary Jo, Office Manager at Lift Dental
8
Make the Switch to Digital
Improving your Patient Intake Process
Optimize your patients experience
De-stress your front office
Skyrocket your bottom line
The sooner you make the transformation to a
paperless office, the greater your potential
of building a solid patient base with a stellar
reputation
9
How to get started
mConsent will optimize your operations with
Paperless Intake Forms
Fast Insurance Verification
Automated Appointment Reminders
2-Way SMS
Online Patient Scheduling
Join over 5000 practices that have successfully
made the transition to becoming top-of-the-line
in efficiency and productivity with mConsent
software
10
www.mconsent.net
Call Us 877-203-6767
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