Best IVR Solution Provider in India PowerPoint PPT Presentation

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Title: Best IVR Solution Provider in India


1
Cloudshope Technologies
2
Introduction
  • Cloudshope Technologies is the Best IVR Solution
    Provider in India and provides many services like
    Bulk Voice Call, IVR, Whatsapp bot, Auto Dialers,
    Bulk SMS, Missed Call services etc.
  • IVR is the most used services in India and we are
    providing it with many features.

3
Interactive Voice Response (IVR)
  • Interactive voice response is a system where
    a voice clip plays on a incoming call. There is
    no need of Agents to sit and talk. It is a
    software in which a pre recorded voice clip plays
    without connecting to an agent. A good IVR
    provide customer satisfaction. CloudShope is
    considered as Best IVR Solution Provider in India

4
What is CloudShope Interactive Voice Response
(IVR)?
  • We are India's leading cloud telephony
    service provider. Our aim is to automate voice
    communication of every type and size of the
    business by switching it from a traditional
    system to cloud telephony system.

5
Features of IVR
  • Office Hour/ Non-office hour There is a feature
    which helps to set a different flow in an office
    hour and non office hour.
  • Survey- A series of questionnaire can be
    conducted among the customers to collect data.
  • Email- A series of questionnaire can be conducted
    among the customers to collect data.
  • Sticky Agent- Whenever a customer call backs, it
    will connect to the same agent.

6
USPs of IVR
  • Auto Reply Whatsapp- This feature provide auto
    reply whatsapp after the IVR call. This is a
    unique feature provided by us.
  • Auto Reply CTC- This is a unique feature which
    helps if a call is missed then the call will
    connect after some time, which can be mentioned
    by agent.
  • Reserved Number- A reserved number is also
    provided by CloudShope and thats why we are
    considered as Best IVR Solution Provider in India

7
More Features of IVR
  • AI Integration
  • Google, Amazon, IBM AI Integration
  • Agent can see customer number on incoming call
  • CRM/Third Part Integration
  • Quick Customization Possible
  • Chat Bot Integration
  • Free Lead Management System
  • Marketing Automation Integration

8
Thank You
  • Phone No-
  • 1800-313-8282 / 90278-90278
  • Email-
  • info_at_cloudshope.com support_at_cloudshope.com
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