How to Appeal a Denied Medical Claim? - PowerPoint PPT Presentation

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How to Appeal a Denied Medical Claim?

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Since the COVID-19 pandemic began, the number of health insurance claim denials in the US has risen by 11%. Even with denied medical claims more common than ever, surprisingly few of them are resubmitted or appealed. – PowerPoint PPT presentation

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Title: How to Appeal a Denied Medical Claim?


1
How to Appeal a Denied Medical Claim?
  • Since the COVID-19 pandemic began, the number of
    health insurance claim denials in the US has
    risen by 11. Even with denied medical claims
    more common than ever, surprisingly few of them
    are resubmitted or appealed.
  • Tempted to pay the bill for your denied medical
    claim rather than take on the appeal process?
    Save yourself the money and keep reading to learn
    how to correctly appeal a denied claim.
  • Why You Should Appeal a Denied Claim
  • To appeal a denied claim means to spend precious
    time and effort on the appeal process, even
    without the guarantee of a successful outcome.
    Here are a few reasons why you should still try
    to appeal insurance denials
  • You May Win. While the figures vary, some
    speculate that you have about a 60 chance of
    winning a denied medical claim appealif the
    appeal is filed correctly, that is. With the help
    of a service like aJust, you can rest assured
    that your appeal is set up for success. Even if
    your first appeal doesnt get you the desired
    outcome, you have the right to a further appeal
    through your health insurance company or an
    external review service.

2
  • Extra Time. Appealing a denied claim buys you
    extra time before you need to pay your medical
    bill. While you wait for your insurance companys
    decision, you can work on establishing a plan B
    to afford your medical bills.
  • Continuation of Treatment. If you receive a
    denial for a service that youll need again (such
    as the first of many prescribed physical therapy
    sessions), that one denied medical
  • claim can suddenly disrupt your treatment. In
    that case, an appeal is crucial, as the denied
  • medical claim has implications for the future,
    not only the present.
  • What the Appeal Process Looks Like
  • While the health insurance appeal process varies
    depending on your insurance company and
    individual plan, here is what you can expect
  • First, youll learn of the medical claim denial,
    either through an Explanation of Benefits letter
    from your health insurance company or a bill from
    the medical facility.
  • Next, youll have to reach out to your insurance
    company by phone, mail, or online through a
    portal or app. From there, youll file an
    official appeal with the help of a customer
    service agent.
  • Its time to hurry up and wait! Appeal decisions
    can take months to come through. Either your
    health insurance will reverse their decision and
    pay for the service (minus your copay or
    deductible if applicable), or theyll stick by
    their original decision.
  • Some health insurance plans allow you to try for
    a second appeal. The process may differ from the
    first appeal or require a letter from your
    doctor. You may be required to submit an appeal
    letter as wellmore about that later!
  • If you still arent successful, you can then file
    an external appeal. This will be processed by an
    independent organization that handles such
    matters, or by your local government.
  • Dont fight a denied medical claim alonereach
    out to aJust today!
  • Tips for Writing an Appeal Letter
  • Many health insurance plans require that you
    submit an appeal letter with your denied claim
    appeal. Keep these tips in mind when writing your
    appeal letter
  • Follow Directions. In order to avoid losing your
    shot at an appeal due to an oversight, follow all
    directions your insurance company provides. This
    may mean including specific information or
    formatting your letter a certain way.

3
  • Include Important Information. In your appeal
    letter, youll want to include information like
    your name, birthdate, and member ID number, along
    with the date of the denial and the contact
    information of the doctor who provided the
    service.
  • Be Convincing. This is your chance to convince
    the health insurance company why they should
    appeal the denied medical claim. Remember that
    the goal of your insurance company is to save
    their business money. With that in mind, explain
    how receiving this denied treatment will help you
    avoid racking up further health costs in the
    future. Articulate why you believed this service
    would be covered and how you think it fits into
    your health insurance plan.
  • Provide Supporting Documents. Once youve written
    a winning appeal letter, include all the
    supporting documents you have. This could include
    a letter from a medical professional, test
    results, and any paperwork you received about
    your medical claim denial.
  • Get Help from a Professional. Does all of this
    sound like a job for an expert, not you the
    patient? Thats because it should be! Even
    medical professionals feel overwhelmed with the
    insurance appeal process, which is
    counterintuitive and time-consuming. So get help
    from a professional, like aJust, and take
    uncertainty out of the equation.
  • How to Get Started
  • Ready to get help appealing an insurance denial?
    Once youve gathered your documents, fill out
    this two-minute form to learn how aJust can help.
    Instead of spending hours on hold with the
    insurance company, you can dedicate your time to
    the responsibilities and joys of daily life while
    aJust takes care of your denied medical claim.
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