Business Intelligence Being Used by Regulatory Authorities | Know More

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Presented By
Business Intelligence https//www.shieldfc.com/
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Everyone is thinking about how they can use it
for their companies. And regulatory authorities
are thinking about how they can impose BI on
the companies they regulate so that all the
answers make themselves available. Ideally
without the authorities having to flip the bill
for the effort.
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There Are Several Ways To Leverage BI As a
Financial Firm
Take a look at call volumes compared to call
channels. How many calls have been dropped pre-
versus post-pandemic? This will offer insights
into how many calls are happening on unapproved
pathways (e.g. personal phones and unregulated
e-Comms channels)
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Trading data and communication are both areas
ripe for BI. Whenever there is a dispute, compare
the trade data and what was said when the
transaction was booked. Look for anomalies
between the E-Comms and trade details. Dip into
the demographics of your customer pool. Are some
brokers and financial advisors skewing their
efforts to senior citizens? Arguably this group
is the most vulnerable to financial predators.
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BI is a magical tool. Using it properly can
provide your organization with all kinds of
insights. The next decision youll need to make
is what to do with those insights once you
collect them
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