6 digital strategies for success in the food retail industry in 2021 - PowerPoint PPT Presentation

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6 digital strategies for success in the food retail industry in 2021

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Monetize your efforts – invest in technology that will help you drive more sales and higher margins. By following these tips, you can ensure that you’re on the path to success in the food retail industry in 2021 – PowerPoint PPT presentation

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Provided by: Mercatus
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Title: 6 digital strategies for success in the food retail industry in 2021


1
6 digital strategies for success in the food
retail industry in 2021
  • The food retail industry is highly competitive,
    and grocery retailers must work hard to
    differentiate their brands and stay ahead of the
    curve. Technology is one area where leading
    grocers are investing heavily, and for good
    reason digital maturity correlates with higher
    revenue. If you want to boost sales and margins
    in the food retail industry in 2021, start by
    ensuring that you have the technology to deliver
    what shoppers want.
  • The food retail industry is ever-changing, and
    grocery retailers need to be prepared to pivot in
    order to stay ahead of the curve. Here are 6
    digital strategies for success in the food retail
    industry in 2021
  • Make sure your website is mobile-friendly In
    todays day and age, its absolutely essential
    that your website is mobile-friendly. More and
    more people are doing their shopping on their
    phones, so you need to make sure that your
    website is optimized for mobile viewing.
  • Use data to your advantage Data is your friend!
    Use data collected from your customers to
    personalize their shopping experience and make
    targeted recommendations.
  • Invest in e-commerce If you havent already done
    so, now is the time to invest in
  • e-commerce capabilities. Offering online ordering
    and delivery will make it easier for customers
    to do business with you and improve your bottom
    line.
  • Get social Social media is a powerful tool that
    can be used to reach new customers and promote
    your brand. Make sure you have a presence on the
    major platforms (Facebook, Instagram, Twitter,
    etc.) and that you are regularly posting engaging
    content.
  • Go omnichannel Customers today expect a seamless
    shopping experience across all channels
    brick-and-mortar stores, online, mobile, etc.
    Make sure your offerings are consistent across
    all channels and that customers can easily move
    between them without any hiccups.
  • Keep up with the times The food retail industry
    is constantly changing, so its important to
    stay up-to-date on the latest trends and
    technologies. This way, you can be sure that you
    are offering your customers the best possible
    experience.
  • Click on the below link for more information
  • https//www.mercatus.com/blog/6-food-retail-indust
    ry-digital-strategies-for-2021/
  • These digital features will help differentiate
    your brand to keep shoppers returning
  • Scale-up fulfillment food retail customers are
    increasingly demanding convenience, so its
    important to be able to fulfill orders quickly
    and efficiently.

2
  1. Connect with customers use data to segment your
    customer base and personalize communications for
    each group.
  2. Work with the right food retail industry partners
    choose carefully to ensure that youre working
    with companies that share your values and vision.
  3. Own your experience create a seamless customer
    experience across all touchpoints, from online
    to in-store.
  4. Monetize your efforts invest in technology that
    will help you drive more sales and higher
    margins. By following these tips, you can ensure
    that youre on the path to success in the food
    retail industry in 2021.
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