1z0-1038-22 dumps study guide

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Oracle1z0-1038-22 Exam

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Table of Contents

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Oracle 1z0-1038-22
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IntroductionOracle 1z0-1038-22 Exam
01

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Oracle1z0-1038-22ExamQuestions
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QuestionsAnswers

• Exams4sure Oracle 1z0-1038-22

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Questions No 1
A company wantsto include the company logo and
contact details in its outbound email
communications. Where should this be
configured? A. Admin HTML Editor B. Contact
HTML Editor C. Global template D. Quote template
Answer A
14
Questions No 2
Which three requirements can be implemented by
using workspace rules? A. Triggering escalation
mails to the manager after the escalation time is
over B. Dynamically setting the URL for browser
control C. Calling a CPM script D. Calling an
add-in E. Prompting a customer care executive to
dynamically open a guide
Answer B, D, E
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Questions No 3
Which three events are available with
theJavaScript API? A. aftersave() B.
onsaveclose () C. enclose () D. onrefresh() E.
onbeforesave () F. ondataupdated()
Answer C, E, F
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Questions No 4
Your customer has created a new script and
deployed it to the agents in the call center
within incident workflows. However, the script
hangs on execution. Identify two reasons for
this. A. The agents are not able to get to the
pages where they can end the script. B. The
script beginning and ending buttons are not
enabled for the script pages. C. No exit or
finished event is being triggered on the script
pages. D. No return events are listed in the
incident workflow forthe script to use.
Answer C, D
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Questions No 5
How can you set a preference that is local to
your machine? A. By selecting File gt
Settings B. By selecting File gt Options C. By
selecting Navigation pane gt Configuration gt Staff
Management gt Profiles D. By selecting File gt
Configuration
Answer B
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