Title: How To Achieve Project Success With Your Outsourced Team?
1How To Achieve Project Success With Your
Outsourced Team
- Mindbowser Webinar Series
www.mindbowser.com
2About the Speaker
- Head of Delivery at Mindbowser
- 10 years of experience in the tech industry
- Helped 20 startups build their first version/MVP
- 5 years of experience in running Google Design
Sprints
3First 5 to post win a free copy of the book!
- Step 1Make a LinkedIn post about your learning
from this webinar. - Step 2Tag Vishvajit Sande MindBowser Inc in
the post
4What will we cover today?
5Where are we?
6Facts and numbers
Global Outsourcing Market was 92.5 B in 2019
7Facts and numbers
59 outsource to cut costs
8Facts and numbers
47 outsource to solve capacity issues
9Where are we?
10Why do outsourced projects fail?
- IBM and Queensland Disaster
- State of Indiana and IBM
- Accenture and Hertz
11Why do outsourced projects fail?
- No direct involvement with the development team
- Communication gaps
- Low quality work
- Conflicting interests
12Where are we?
13Outsourcing Strategy
- Communicating the objectives
- Use the objectives as a base to set the agreement
- Choose the right staff augmentation model
- Stick to the goal
14Outsourcing Strategy
- Influence on development strategy
- Unanticipated expenditure
- Language barriers
- Time zone factors
15Outsourcing Strategy
- Clearly define the scope of your project (Fixed
scope) - Define the skills you are looking for (TM)
- Leave no room for assumptions
16Outsourcing Strategy
- Set out a development budget and payment terms
- Define the payment schedule
- Set process around approval of cost overages
17Outsourcing Strategy
- Smoother communication
- Faster exchange of information
- Project management
18Where are we?
19Choosing Right Outsourcing Partner
- Technical expertise
- Similar projects
- Experience in solving complex problems
- Passion for your project
20Choosing Right Outsourcing Partner
- Ask for references of 2-3 clients
- Verify if their experiences are in line with your
expectations
21Choosing Right Outsourcing Partner
- Communication skills and proactiveness
- Evaluate the skills of the PM team
- Check proactiveness throughout the process
22Choosing Right Outsourcing Partner
- Pick who understands importance of planning
- Check for the teams who emphasize planning
- Understand the process and see the time
allocation for planning
23Where are we?
24Working with outsourced team
- Set onboarding process for new members
- Share your vision and product roadmap (example)
- Product walkthrough
- Vision meeting call recordings
- Introduce to the entire team over video calls
25Working with outsourced team
- Consider the team as your OWN
- A passionate team member will help you achieve
the difficult goal - Build ownership in your team
26Working with outsourced team
- Monthly or quarterly 1-on-1
- Understand professional goals and align them with
work
27Working with outsourced team
- Personal feedback over call
- Anonymous feedback through forms
- Set monthly calls with the management to discuss
team feedback
28Working with outsourced team
- Set expectations from both ends
- Define a process document (example 1) (example 2)
- Define clear roles and responsibilities
- Define escalation matrix (example)
29Where are we?
30Monitoring Team Progress
- Create an environment of constructive criticism
- Be open to see challenges and improve
31Monitoring Team Progress
- Dont micro-manage
- Create metrics around - Task completeness
(example)- Quality of delivery (example)
32Where are we?
33First 5 to post win a free copy of the book!
- Step 1Make a LinkedIn post about your learning
from this webinar. - Step 2Tag Vishvajit Sande MindBowser Inc in
the post
34Where are we?
35QA
- Scan to connect on Linkedin
36Thank You
- Email vish.s_at_mindbowser.com
- Phone 1 408 786 5974
- Whatsapp 91 814 962 4368
- Website www.mindbowser.com
Scan to connect on Linkedin