Chat Bots Development | Kickrf Technology

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CHATBOT
DEVELOPMENT
intelligence by machines
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What is a Chatbot?
For a deeper understanding of Chatbot, we can
define it as a computer program that
impersonates human conversations in its natural
format, which may include text (since the advent
of bots) or spoken language using artificial
intelligence (AI) techniques such as Natural
Language Processing (NLP) and audio analysis.
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How do the Chatbots function?
The main technology that lies behind chatbots is
NLP and Machine
Chatbots have to rely on the ability of the
algorithms to detect
Learning.
the complexity of both text and spoken words.
When a question is presented to a chatbot, a
series or complex algorithms process the
received input, understand what the user is
asking, and based on that, determines the answer
suitable to the question.
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Types of Chatbots
Machine Learning-based chatbots Chatbots that
are based on machine learning can hold more
complex conversations as they try to process the
question and understand the meaning behind the
question.
Rule-based Chatbots Chatbots follow a set of
established rules or flows to respond to
questions posted by a user.
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Use Cases of Chatbots
There are various interesting chatbots, which can
make your life easy. Lets take a look at some
of the chatbots that are used in various
industry segments.
Online Shopping
Healthcare Support
CRM
Effective Project Management
Tools to Develop Chatbots
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QnA Maker
Chatbot Development Platforms
IBM Watson
This is another bot from Microsoft, which is
exactly as the name suggests.
Watson is one of the most preferred platforms
when it comes to building AI chatbots.
Microsoft Azure Bot Service
Semantic Machines
This company focuses on developing
next-generation conversation AI-based chatbots.
The Azure bot service provides the developer
with SDK and portal, along with a bot connector
service that will allow the developer to connect
to any social media platform.
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