Process Automation (1)

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What is
PROCESS AUTOMATION
Process Pundii
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Process Automation
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• Business process Automation, otherwise called
  business robotization or advanced change, is the
  innovation empowered computerization of intricate
  business processes.

Ease in data analytics
App Integration
No Coding required
"Train your employees on the new tool and put
into consideration an adjustment period"
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Abilities
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Quick access to data
Gives guidance towards any process
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Generalize and learn from past experiences
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Data based results
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We can say that Process Automation attained the
vast characteristics of human experts to perform
complex tasks in seconds
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PROCESS FOR PA
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Activity Mapping
Process flow chart
In order to implement process automation we have
to map our flow chart
Create blueprint as per the sequence of
activities
Trigger Rules Define when any activity will
trigger
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Common uses of PA
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Process management
Data gathering
Integration
Error less activities
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Process Transparency for Business owners
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Business owners can review all reports in very
less time
No dependency of reports on managers/staff
members
Benefits
Accuracy Save Time Less dependent
Real time access of all data
Help an employee file their daily report by
giving them a kind reminder
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Staff Utilization
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Better utilization of staff Eliminating tedious,
repetitive tasks allows employees to redirect
their time to activities that add more value to
the business. They will have higher rates of
satisfaction, while improving business outcomes.
Benefits
Multitasking Less Errors Customer satisfaction
Fewer errors Getting an order wrong or having an
incorrect address are problems that can be
resolved. However, these all take up valuable
time. If those problems start to affect
customers, they can negatively impact the entire
business. Process automation can minimize the
chance of human errors and cut the amount of
unnecessary re-work.
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Customer Experience
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Improved Customer experience With streamlined
processes, queries can be organized and answered
quickly and at greater scale. Modern approaches
to managing the customer experience introduce
features such as chatbots at key stages of the
process. These allow the customer to get to the
next stage faster, without human assistance.
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Advantages of Process Automation
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Process automation is a wonderful technique,
which can be applied in samll steps or
holistically. These include improved
productivity, greater agility, improved customer
experience, increased compliance, reduced costs,
better utilization of staff and fewer errors.
Cost reduction due to repetitive tasks after
automation
It notifies for newly created items
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Better utilization of staff members after work
automation
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It gives audit logs based on your searches
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Processes Which Can be automated in organizations
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Invoicing Lead Generation Payroll Email and push
notification Procurement Collections Product
launches Time and attendance tracking Data
aggregation and migration Help desk support Lead
management Sales orders Employee leave requests
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Choose Low Code Application Platforms
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Low-code application platforms are tools that allo
w non-technical users to swiftly automate modern
applications. Initially, they were created to quic
kly develop applications using GUI (graphical user
interface). They also possess process orchestrati
on features that enable the management of
end-to-end processes.
No technical experience required
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Drag and drop features
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How to implement PA
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Ensure that your teams understand what is
happening and why. Identify which areas within
your business are most likely to be enhanced by
process automation
Start with clear goals
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Monitor and evaluate
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What metrics/MIS do you need to put in place to
know that it is working as planned? This will
ensure it continues to deliver against your
original business goals.
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Things to remember when starting process
automation
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Test Run Try to automate a small process and see
if the result matches your goals. This should be
more like a test run.
Proper Training
Make sure that all your team members get the
proper training on how to use the process
automation tools before you launch
Emergency exit You should ensure that there is
room for a real human to step in and take over
the program in case of emergencies.
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