Title: Digital Transformation Services Companies in Gurugram
1Qmoniqs Software
- Digital transformation 6 ways to improve your
workforce performance and ROI
2For Digital Transformation in any organisation,
it is imperative that the existing process and
systems are made more efficient to be effective
in creating value for your customers Being
digitally enabled means that the organization and
the customers/ consumers of the organization
products or services are brought closer which not
only helps the company to understand the buyer
needs proactively but also it helps to interact
with new buyers. With this understanding, the
organization then strives to meet the
expectations of the buyers. Digital
transformation hence helps organizations meet the
current customers expectations but also ensure
the acquisition of new customer and hence opening
up new business opportunities. It is the improved
customer experience that helps organizations in
retaining customers and also opens up new
opportunities that organizations are investing in
digital transformation. Digital transformation
brings in the holistic improvement of the
businesses thereby not only in terms of retention
and acquisition of customers but also enabling
the organization to be future-ready. Most of
companies are already taking steps and
implementing complex digital transformation
strategies to ensure improvement in customer
experiences. As mentioned earlier, digital
transformation in an organization brings about
holistic change within the organization. It
essentially improves customer experiences but
also enables an organization to experience
tremendous improvements in employee engagement
and overall company/ employee productivity. Digita
l transformation is about using technology to
overall improve the business models, in turn,
bringing about the development of business
revenue streams and also improving overall
productivity by avoiding or reducing disruptions.
3Ways to improve your workforce performance and
ROI
1. Streamline processes and systems Digital
Transformation is not only about taking your data
into the Cloud but to change and optimizing your
systems and processes. It is to ensure that they
are compatible and flexible enough to deliver
reliable business insights and position your
business for future success. The whole
transformation process should involve employees
in the change management process, ensuring the
employees convert and integrate new digital
methods and processes to existing working
practices, helping bridge the traditional and
digital parts of your business, to support the
organizations digital transformation. Engage
technical innovation managers with profound
experience developing advanced solutions to
support transformation.
4- 2. Set up self-service portals
- The whole process of digital transformation
should follow the basic change management
process, wherein the employees or verticals
involved should own the processes and systems
being developed. One of the best practices is to
deploy self-serve digital technologies that all
the stakeholders including employees and business
partners can use and based on these can suggest
improvements that not only embeds the changes but
also the buy-in of the end users of these
systems. The process can be kicked off by
starting with a small function and taking it to
digital. Once the other functions realize the
success of the initiative and based on the trust
hence gained through a successful digital
initiative, the Organization can go on with much
large and organization-wide changes or digital
transformation projects.
5- 3. Leverage digital technologies and solutions
- To bring in transformation, its a good practice
to utilize digital technologies and digital
platforms to transform business processes and
systems e.g, training employees to work on new
software platforms designed to help product
launches happen more quickly. - The digital transformation uses artificial
intelligence, automation, hybrid clouds, and
other digital technologies to harness data and
enable more intelligent workflows, quicker, more
informed decisions, and real-time responses to
market disruptions.
64. Harness real-time data The biggest benefit of
Digital transformation is that it helps in the
collection of reliable data. The data can then be
centralized for data storage and can be used for
taking business decisions through different tools
for data analysis and insights. The data can be
for getting actionable steps e.g. revenue
generation, proactive and predictive machine
maintenance, machine productivity, cost
reduction, new product development,
etc. Organizations can integrate powerful digital
tools including AI and ML to automate processes
and also enhance the decision-making process for
the employees.
75. Ensure employee collaboration The
centralization of data, and relevant tools along
with strategies can really help improve customer
satisfaction. Some examples of improving customer
satisfaction are the use of an automated chat
process, which fetches the relevant data and
helps executives respond to customer inquiries
proactively secondly, the digital tools help
employees communicate across departments,
continuous data flows within the organization
seamlessly, ensuring a smooth phase-to-phase
customer lifecycle this makes the overall
process more efficient and helps save time,
money, and resources. It is of paramount
importance that the teams are well aware of the
overall mission, create buy-in of the whole
change process by empowering the teams in the
workplace transformation, and most importantly
have a properly designed implementation and
roll-out program to help improve employees
commitment and ensure the success of the digital
transformation program. Organizations realize
overall increased revenues, cost savings, and
increased profitability from better data capture
to improved customer experiences. A data-driven
corporate culture only helps drive significant
changes in costs and revenues for the
organisation. Employees and leadership can
enhance their best practices by improving
visibility across various aspects of a company
and boosting revenues by pattern recognition,
assessing trends, and capitalizing on data-driven
opportunities.
86. Improve operational efficiency Executives said
that improving operational effectiveness (40),
faster time-to-market (36), and being able to
deliver on customers expectations (35) are
among the main benefits of digital
transformation. One of the most critical
improvements that digital transformation brings
is improving operational efficiency. The data
availability helps with predictive maintenance
which can help reduce the breakdown of machines,
and the proactive management of the effectiveness
of machines can help reduce rejections and
improve the productivity of machines. These are
simple examples of direct improvements in
operational efficiency through digital
transformation. Your employees will improve their
performance by digitizing your company
operations, streamlining your workflows, and
improving information flows throughout the
company. Digital transformation involves changing
the overall business processes and systems from
the designed to manufacture and sell products to
a data-driven organization flexible enough to
respond to market needs and changes proactively.
9Thank You
- Address- 503, 5th floor, Millennium Plaza,
Sushant Lok, Sector 43, Gurugram Haryana 122001 - Website- https//www.qmoniqs.com/
- Email- reachus_at_qmoniqs.com
- Phone Number- 8130217179