HP OFFICEJET PRO 6960 NOT PRINTING - PowerPoint PPT Presentation

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HP OFFICEJET PRO 6960 NOT PRINTING

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Here we precisely explain why HP OfficeJet Pro 6960 not printing . Please follow the steps to resolve your problem. Call Us: +1 909-751-0101. – PowerPoint PPT presentation

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Title: HP OFFICEJET PRO 6960 NOT PRINTING


1
HP OFFICEJET PRO 6960 NOT PRINTING Do you know
the reasons behind your HP OfficeJet Pro 6960 not
printing? Try to make some guesses. If you have
been using this printer for some months, you may
come up with the causes of this problem in a few
minutes. In fact, the printer might not print
owing to a single reason or a combination of
various reasons. At this point, we would like to
tell you that the trouble you are currently
experiencing is not a permanent one. Its just
temporary and many printer users had and have
been encountering them.
Therefore, its recommended that you dont panic.
Right now, you may already be doing your bit of
snooping around with your printer. You can stop
that now and read the instructions in this guide,
which will prove fruitful in eliminating the
problem. Here, we have provided a few measures
to fix the issue where your HP OfficeJet Pro 6960
is not printing.
Lets kick-start the troubleshooting procedure
right away!
Preliminary Checks Lets first do some routine
preliminary checks so that we can arrive at the
right solutions. These are just some fundamental
checks that can eliminate a few error-causing
possibilities. Shall we get on with them?
Look At The Printer Display Kindly take a glance
at your printer screen. Do you see any error
codes or messages on it? At times, the error will
be displayed on the computer (to which your HP
printer is connected) screen. For instance, there
might be a message, such as Printer in error
state. This will give you a clue to resolve the
issue where your HP OfficeJet 6960 is not
printing.
If theres no such error, continue with the
checks below.
Observe The Connections Have you checked the
printers power cable? Is it plugged (into the
electrical socket) properly? Check these aspects
to rectify the problem where your HP OfficeJet
6960 is not printing. Also, make sure the
printers Power button is ON.
2
When youre done with it, check the USB cable
between the printer and computer. See if the
connection is firm. In case youre using a Wi-Fi
connection, confirm that both devices are
connected to a single network.
Confirm The Printer Status If your printer
status is displayed as offline, obviously, it
will not print. It can perform any operation only
if it is online. Therefore, take the necessary
measures to bring the printer to the online
status in case its offline. Fair enough?
Is your HP OfficeJet Pro 6960 still not printing?
Then, lets try some more advanced methods to get
rid of the problem, shall we?
Advanced Troubleshooting Methods For Your
Printer! So, if the preliminary checks you have
performed on your printer do not work, its high
time we tried some advanced methods. The
following sections are all about those methods.
Try Updating The Printer Driver If youre using
a Windows computer with the printer, try to
update the driver using Device Manager. But if
youre utilizing any other OS, download the most
recent version of the printer driver from the
official website.
You can then install the updated driver on your
computer.
NOTE Downloading the latest driver from the
official site can be done for Windows OS also.
But doing it via the Device Manager is an
alternative method.
If the problem is solved, well and good. If not,
proceed with the method given below.
Try checking the cartridge
3
If you are encountering an HP OfficeJet Pro 6960
cartridge problem, then the following steps will
help you.
First, see if the cartridge is installed properly
on your printer. If not, remove the cartridge
from its slot. Then, reinstall it correctly. Next,
check the ink levels in the cartridges. If you
find that one is empty or low on ink, replace
that with a new cartridge. The above steps can
be implemented with the Black cartridge if your
HP 6960 is not printing in black (your printer
comes with Black, Cyan, Magenta, and Yellow ink
cartridges). Suppose HP OfficeJet Pro 6960 is not
printing in color, just execute the above steps
to check all the color cartridges.
Cancel All Of The Pending Print Jobs In case
there are pending print jobs in queue, your
printer will not function as expected. This is
one of the reasons why your HP OfficeJet Pro
6960 is not printing. If print jobs keep on
accumulating, the printer might be stalled. To
fix this, cancel those print jobs.
Now, check if the issue is resolved and your
printer is able to print without further
troubles. If this method also does not
resolve the printing issue, try uninstalling and
then reinstalling the printer driver. You can
even restart the Print Spooler service if youre
making use of a Windows computer with your HP
printer.
Hats off to you if your printer is printing
normally! Weve provided every possible method
to solve your printer problem. And we will be
extremely happy if youre able to resolve the
issue using one or more of them. Kudos to you if
you have successfully rectified the problem where
your HP OfficeJet Pro 6960 is not printing.
Go ahead and make use of the call option on this
page if you have any doubts regarding the
troubleshooting procedures on this page. Using
the call option, you can get in touch with our
technical experts. They ensure a quick response
and will be glad to answer your queries.
Call us - 1 909-751-0101
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