Telkosh Company Profile - PowerPoint PPT Presentation

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Telkosh Company Profile

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Title: Telkosh Company Profile


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In Strategic Association with
2
About us
CLIENTS ONBOARDED
SERVICE UPTIME
Telkosh is among the leading Mobile Value Added
Services Provider offering personalized and
customizable Messaging and Voice Solutions to
enhance corporate interactions. Our solutions
are made to initiate communication sending using
your program or application automatically.
COUNTRIES SERVED
As a Messaging aggregator, We deliver our
communication product, based on mVAS
principles, infusing Conversational AI across a
broad range of industries including real estate,
logistics, banks financial services, retail
e-commerce entities, travel aggregators, and
others.
MONTHLY MESSAGES DELIVERED
3
Building a Future
of Excellence
By providing them with
To help organizations
Our Core
values are
integrity, respect, and excellence. We strive to
uphold these values in all aspects of our work,
from the way we interact with
simpler and more effective
leverage a unique platform
customer communications and engagement
solutions, we can help small and midsized
businesses better
that acts as the ideal B2C B2B communication
as well as a customer care solution to boost
their customer engagement and marketing
strategy.
adapt to the digital environment and reap its
benefits.
our customers to the quality of our products.
4
Why telKosh
Monitor campaigns Track the success of
marketing campaigns seamlessly. Utilize telkosh
services to rapidly collect client feedback and
surveys.
Build Recall Brand Value Customers can engage
with multi-touchpoint campaigns with ease that
helps building brand value.
Improve Client Satisfaction Customers can
contact you for free, offering them more
alternatives for getting their questions
answered and complaints addressed.
Make profit in new markets By using Telkosh
services, you may increase your customer
service reach throughout the nation without
having to invest in local infrastructure.
Establish 24x7 Availability Be accessible to
your consumers even after hours helps improve
customer satisfaction
Increase Lead Conversion By utilizing telkosh
services you can convert more leads.
5
SMS Voice
Cellular Compliance Covered Stay sorted with
carrier guidelines that can guarantee your
compliance with applicable laws. Fanatical
Customer Support Respond to all of your demands
around-the-clock with a committed multicultural
staff, ensuring an open business
relationship Automated Easy-To-Use
Platform With just a few clicks, you can message
some or all of your customers, making it easy to
develop your marketing strategy. Analyze
Real-time Reports Obtain granular click reports
as well to evaluate, test, and improve the
effectiveness of your campaigns
2-Way Messaging A2P Messaging Transactional
Alerts User Verification (OTP) Short Codes
Promotional Engagement
Outbound Dialer Missed Call IVR
Solutions Virtual Number Click to call Toll Free
Number
6
Maximizing Communication
with SMS Solutions
2-Way Messaging Allow businesses to send and
receive SMS, give your customers an easy way
to respond
A2P Messaging Interact with your clients and
prospects over SMS provide real-time customer
support
Transactional Alerts Improve the user
experience, build trust, reduce support
inquiries, and improve security
User Verification Protect your businesses from
spam users and stop instant access by providing
Two Factor Authentication
Short Codes Send messages to your customers
quickly and effectively thanks to these
easy-to- remember Short codes
Promotional Engagement Grow Your Business with
an automated and cloud-based promotional SMS to
capture your customers attention
7
Customizable Voice Solutions
Missed Call No more missed opportunities or lost
sales! Aids businesses to call back their
customers
Outbound Dialer Increase your agent productivity
and improve customer service with Outbound
Dialer.
Toll Free Number With our national reach, you can
expand your customer base without the need for
costly local infrastructure investments.
IVR Solutions Greet your callers with a pre-
recorded message and streamline the answering
process
Virtual Number Never miss a lead again by routing
customer calls to the appropriate agents based
on their availability and location.
Click to call Don't let a missed call mean a
missed opportunity! make it easy to follow up
and close deals.
8
Unleashing The Power
With Vital Features
SENDER ID REGISTRATION
SMS EXCEL PLUGIN
ENGAGE TOOL
REAL-TIME DELIVERY REPORT
Make your promotional SMS a powerful branding
tool for your products with SMS Sender ID
Registration. You can opt for your Business Name
as your Sender ID.
SMS through Excel plug-in allows you to send SMS
regarding products/services directly from an
excel sheet.
Track and analyze the status of the SMS sent and
the demographics of the users using it. You can
easily and instantly view comprehensive
campaign reports that measure the success of
campaigns.
Real-Time SMS Delivery Reports give you an
instantaneous and dynamic idea of the delivery
of messages in an easy and understandable format.
9
Global Connectivity
Utilize a platform with multiple carrier
connections to send and receive SMS messages
globally.
Connect to SMS or Voice from a single location
to streamline operations and cut costs and
workload
Easily scale your business with our super-simple
SMS API that integrates seamlessly into your
platform.
Set up and manage your accounts, users, and data
in any way you see fit thanks to
enterprise-grade functionality
Utilizing SMPP to deliver large-volume messages
to significantly reduce the amount of time to
reach the recipient.
10
Streamlining Business
The Role of Messaging Solutions in Enterprise
Success
Assure compliance by creating pre-approved SMS
templates and workflows and controlling send
permissions. Single unified platform to manage
customer engagement Segmentation abilities to
contact the right target clients and maximize
ROI Integrate with CRM, ERP, E-commerce and other
business systems with powerful APIs Get access
to an account manager who understands your text
messaging needs and can advise you on SMS best
practices.
11
API Integration
Strengthen customer relationships reach your
global audience through telKosh global text
message API
Get instant access to 700 direct carrier
connections constant network traffic
monitoring.
Unmatched global coverage - reach more customers
with 200 network operators.
Trusted SMS APIs - build SMS capabilities into
your platform in under 30 mins.
Easily scale your business with our super-
simple SMS API that integrates seamlessly into
your platform.
12
SMPPConnectivity
SMPP (Short Message Peer-To-Peer) delivers
messages to thousands of people in just a few
seconds with our communication interface.
Widely used by big companies organizations for
sending messages worldwide with a great TPS.
Backed by a robust infrastructure so is highly
secure time-saving.
Keep live tracking of your traffic apart from
apprehending delivery reports.
13
White-label
SMS Solution
Don't miss out on this opportunity to Rebrand and
resell your products and services to clients
with your own branding guidelines.
Your Brand Name
Earn more branding price Avail integration of
our benefits features Improved marketing
materials Flexible support system Control
secured data
14
Secured Scalable
STREAMLINE AND LEVERAGE THE DIGITAL BUSINESS
Strong market expertise Best-in-class SMS
platform Robust security and compliance Dynamic
Multilingual Messaging Reliable API and
integration at scale Multiple Connectivity
Interface Options
15
Industries
we serve
Government SMEs Send from payment reminders
for taxation to important documents via a simple
SMS
Retail eCommerce Share order updates, answer
questions instantly, and reduce SMS abandonment
rates.
Health Fitness Send appointment updates and
reminders, medical reports, and more using SMS.
Education Tech Support students, parents,
teachers, and institutes for smooth
communication through SMS.
Transport Logistics Notify orders using SMS in
real- time and troubleshoot customer problems
on the go.
Banking FinServ Make secure transactions,
notify customers, and complete user KYC
validation through SMS.
Telkosh is a multi-industry solution with a
stronghold in all the major sectors. Here you
will find the best use cases of the service in
your industry.
Travel Hospitality Schedule and build trips and
share greeting messages, notifications, and
reminders through SMS.
Media Entertainment Use SMS to run opinion
polls and contests, garner votes for a game and
reality shows, send event invites, and much more.
16
Solution that
empowers
Your trusted CPaaS
OOppeerraattiioonnss
Authentication
Entrust telKosh for Empowering Automating all
your Customer Engagement Needs
Support
Marketing
17
GSMA
GSMA is a global organization unifying the mobile
ecosystem to discover, develop deliver
innovation foundational to positive business
environments societal change
18
Trusted Clients
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Trusted Clients
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Trusted Clients
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Trusted Clients
22
Contact
Our Local Partners
info_at_telkosh.com www.telkosh.com 971-43465220
In Strategic Association with
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