What is Workforce Management Software?

1
What is Workforce Management Software?
Author Ayushi Nagalia
Read Time 8 min Published July 22, 2022
Last Update November 22nd, 2023
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With powerful features like task, atendance, and
document management, workforce management sohware
helps businesses save resources and build
e?ective work?ows. Managing a team of remote
workers is not simple, especially in todays
environment when remote work has become a common
practice. The increase in remote work is evident
in how theworkforce management sohwaremarket is
set to register aCAGR of 6.38 between 2021 and
2026. So, does your organisation need ?eld and
remote employees? Are you wondering whatworkforce
tracking sohwareis and how it will help your
operations? Wonder no more! Well address all
your curiosity in this blog! What Do We Mean by
Workforce Management? Your workforce basically
includes anyone who works in your organisation
that contributes to any operations. The entire
workforce can be broken down into three
segments Employees who work in the of?ce Field
employees Remote employees who work from
home Before we get into the nity-grity of
workforce management, you must know the
di?erences in managing the o?ce, ?eld, and
remote employees.
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O?ce workforce management can be simple since
tasks can be easily supervised, atendance can be
managed through biometrics entries and exits,
and communication is breezy in person. However,
managing ?eld or remote employees gets tough
because of the physical distance between
teammates and their managers. This distance
makes communication di?cult, needs an automated
system for atendance accuracy, and complicates
the task assignment process. It is to mitigate
these complications organisations needworkforce
management sohware. What is Workforce
Management Software? The primary purpose of
?eldworkforce planning sohwareis to manage
scheduling for all executives in the workforce.
It could include task schedules for remote
employees or setting up geo-coded atendance
veri?cation for ?eld employees. Workforce
management sohwareor?eld force management
sohwareis essentially a bundle of tools specially
designed for ?eld and remote employees. These
features allow managers to be completely aware of
employees whereabouts, tasks, and productivity,
all in a nihy platform. With the help
ofworkforce tracking sohware, you can e?ectively
manage everything complicated related to remote
and?eld employee management. Workforce tracking
sohware solves purposes such as Locational
supervision for ?eld employees Fool-proof
attendance systems for the entire workforce Task
management for both remote and ?eld employees
Digital documentation for both ?eld and remote
employees Single-platform communication for both
?eld and remote employees
Read Blog Employees Productivity with
Workforce Management Sohware
How Does Workforce Management Software Work? From
an unorganised workforce to a powerhouse of
strategic and e?ective operations this journey
is only workforce monitoring sohware
away. Heres how a remote workforce management
sohware make managing a ?eld team much easier for
you Data CollectionThe software collects
relevant data from your ?eld executives mobile
devices. It will collect location data on the ?y
with occasional battery level data, visuals, and
other things whenever prompted by the executive
(for attendance veri?cation, for example) to
create a comprehensive view of the
workforce. Data TransmissionAs soon as an
executive gives the TrackoField app permission to
track their location, all relevant data is
shared with the software through a mobile network.
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Automated Data ProcessingThe software processes
all the binary data it has collected. Through
analysis and processing, the software arranges
raw data in a manner that managers can
understand. Some examples could be calculating
work hours, ETA, etc. Data DisplayAfter
processing, software smartly displays all the
required information. It arranges data in various
sections such as the dashboard. Analysis and
ReportingThe job doesnt end here, a ?eld
workforce management solution software will also
analyse the data and build various reports based
on it. From attendance records to executive
productivity, theres a lot to be
discerned. Noti?cation and AlertsAccording to
the managers preferences, the software
recognises when a data point goes beyond limits,
and triggers noti?cation or alerts. App
SegregationThe best workforce monitoring
software comes with two apps a manager portal
where managers can assign tasks, and an
executive app where executives view and mark
their tasks. Both have access to different
features, heavily personalising their ?eld
workforce management experience.
Read Blog How Workforce Management Sohwares
Automation Helps Medical Industry
Top Features of Workforce Tracking Software In
the previous section, we touched upon how
remoteworkforce management sohwareworks. Now, let
us see what features make all of that
possible! Real-time TrackingReal-time tracking
mostly helps managers supervise ?eld employees.
Since ?eld employees might have several places
to go throughout their work hours, it becomes
necessary for managers to know where they are at
particular hours for supervision, productivity
management, and even better customer
relations. Geo-veri?ed AttendanceTracking ?eld
employee attendance management can get tricky
because basic GPS tracking systemscan be fooled
easily. However, with geo-veri?ed attendance
management, ?eld executives have to be right
where theyre supposed to be in order to be able
to mark attendance on the software. Visual
Presence ManagementIn some operational roles,
managers might need to visually check employees
presence. Therefore, throughworkforce tracking
solutions, employees can add visual proof of
their real-time presence in their
workplaces. Task ManagementTask
managementbecomes a task when managers cannot
supervise or explain tasks in person. With
workforce scheduling software, managers know
where ?eld employees are so that they can assign
tasks accordingly, and can assign tasks
according to their to-do lists to remote
workers. Digital DocumentationNobody likes
physical paperwork anymore since it is
inconvenient to handle and confusing to
organise. Withemployee management software,all
documents are conveniently organised and lined
over in the software for anyone with access to
access easily. Single-platform CommunicationWe
are surrounded by technology and hence, apps and
software. Making communication possible on the
same platform where all other professional tasks
are done makes things much simpler for both
executives and managers.
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Insightful ReportsWorkforce management tracking
softwarenecessarily offers insightful reports to
managers. They provide an eagle-eyes view of
employee productivity and remote/?eld operations
ef?ciency for better strategizing and progress.
What Are The Bene?ts of Enterprise Workforce
Management Software? Sure, ?eld workforce
monitoring solutions come with innumerable
features, but how will you bene?t from them?
Lets ?nd out in this section Ef?cient
Resource AllocationBy effectively managing work
schedules and tasks, workforce monitoring
software makes sure that the right employees
with the right skills are assigned to the
appropriate jobs. This optimised resource
allocation leads to improved operational
ef?ciency. Enhanced ProductivityReal-time
executive tracking, task management, attendance
management, and other ?eld workforce monitoring
solutions allow managers to monitor ?eld and
employee activities, track progress, and identify
bottlenecks. This helps in boosting productivity
by singling out areas of improvement and ensuring
timely completion of tasks. Improved Attendance
ManagementWorkforce management software provides
foolproof attendance systems, such as
geo-veri?ed attendance, which removes the
possibility of time theft or inaccurate records.
This ensures accurate and reliable attendance
tracking for both ?eld and remote
employees. Streamlined CommunicationOther than
real-time employee tracking, workforce tracking
solutions also offer single- platform
communication tools. Therefore, the software
enables seamless communication and collaboration
between managers and employees, regardless of
their location. This reduces delays and enhances
overall teamwork. Data-driven Decision-makingWith
so much data collected and comprehensive ?eld
operational visibility, it becomes much simpler
for managers to make data-driven decisions and
build stronger strategies. Centralised Data and
DocumentationMobile workforce management
software eliminates the need for physical
paperwork by digitally organising and storing all
employee-related documents in one place. This
centralization
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simpli?es document retrieval, improves data
accuracy, and enhances compliance with
regulations. Cost SavingsAutomating workforce
management processes reduces administrative
overhead and eliminates chances of manual
errors. This leads to signi?cant cost savings by
boosting ef?ciency and reducing the need for
additional resources. Scalability and
FlexibilityWorkforce optimization software is
designed to accommodate the changing needs of
growing organisations. It can easily scale to
handle an increasing number of employees,
locations, and complex scheduling requirements,
ensuring long-term ?exibility and adaptability.
Read Blog Boost Employee Retention With
Workforce Management Sohware
Why Should You Use Workforce Management
Software? If you want to make your business
resilient for the upcoming future, you should
invest in automation. Aher all, according
toresearch, in 2016, about 52 of a companys
operations were automation-worthy. However, by
the year 2050, over 65 of business operations
will shih towards automation. Here is some
reason why you necessarily need?eld workforce
management sohwarefor your ?eld and remote
employees Competition AdvantageWhen everyone
in your competition is using automated tools, not
using them risks your business falling short.
While your functions might be top-notch, what is
the point if someone else is able to do it ten
times quicker? Saving Time and EffortAutomation
throughemployee monitoring softwareallows you to
save time and energy within the organisation.
After all, a lot of manual tasks that can be
rather done with the software are taken care of
through software. Hence, managers and executives
shave more time to strategize and conduct
tasks. Low Chances of ErrorsWhile to err is
human, correcting those errors can be very
expensive and cumbersome. However, with the
right?eld workforce tracking software, you can
minimise errors in your operations through
automation and perfect algorithms. Gets Deserved
CreditGetting credit for hard work is a basic
need every employee has.Field workforce
management softwarehelps people get that credit
since it allows managers to track each
executives productivity on the ?eld. And
everyones productivity and ef?ciency are
transparent not only to managers but to everyone
in the team/organisation. Builds
AccountabilityBoth ?eld and remote employees are
aware of the fact that their work is being seen.
Therefore, there is a higher chance for them to
feel more accountable and responsible for their
actions and productivity.
Read Blog Workforce Management Sohware
Facilitating Flexible Working
Choosing Right Workforce Management Software for
Your Team
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Automation and remote work are soon to be ruling
the business operations scene. Moreover, ?eld
operations are here to stay and increase as
well. Therefore, investing inworkforce management
sohwareis the right choice to make your business
thrive and future-proof. If youre looking for
workforce monitoring sohware that will make
managing remote and ?eld executives hassle-free,
you should tryTrackoField. Our ?eld force
management sohwareis built specially to manage
out-of-o?ce employees in the most personalised
and customised way for each business.
Get your demo
FAQs For Workforce Management Software
Why choose TrackoFields workforce management
software?
What types of businesses can bene?t from using a
workforce management tool?
What are the challenges of workforce management
solutions?
Ayushi Nagalia Ayushi Nagalia is a Senior Content
Specialist at TrackoBit. She is passionate about
music, writing, and reading. When not abusing her
keyboard, you will ?nd her lost in her playlists
or organizing things.
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10 April 2023
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Nurture Your Employees Productivity with
Workforce Management Software Tithi Agarwal 10
February 2023 Use the right workforce management
software to nurture your employees productivity
and prevent it from draining away due to mundane
tasks.
7 Strategies To Better Manage Your Field
Employees Ayushi Nagalia 27 January 2023 Manage a
team of ?eld and remote employees to get total
productivity and ef?ciency with a workforce
management software.
Macromanage Field Employees Through FFM
Softwares Reports and Alerts Tithi Agarwal 23
January 2023 By macromanaging with ?eld force
management software, managers can trust their
?eld agents to complete their tasks as they see
?t.
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How TrackoField helped a leading Home Appliance
Manufacturer Optimise After-sales Services Diksha
Bhandari Our ?eld service software catered to
every use-case and challenge the leading home
appliance presented.
12 January 2023
Can Field Force Management Systems Be Industry
4.0 Ready? Ayushi Nagalia 4 January 2023 How
TrackoField meets the smart and automated
standards required to build Industry 4.0-friendly
Field Force Management Systems.
How Can Mobile Phlebotomy Businesses Use Field
Force Management Systems? Drishti Dua 6 December
2022 The phlebotomy industry is time sensitive
which is why it needs a ?eld force management
system. It allows the workforce to become time
ef?cient and increases employee retention.
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Can Employee Retention Be Improved in Field
Operations Teams? Ayushi Nagalia 25 November
2022 Maintaining employee retention is a pressing
issue for employers and managers everywhere.
After all, businesses lose 11 billion annually
to employee turnover!
How Can Field Force Management Software Aid Real
Estate Companies Tithi Agarwal 22 November
2022 The real estate industry has many on-?eld
employees, agents, brokers, and sales
representatives. Supervising these agents and
optimizing ?eld operations are herculean tasks
for managers. So, what do they do to solve this
problem?
Six Reasons to Invest in a Field Force Management
System Ayushi Nagalia 17 October 2022 Imagine,
manually handling a workforce of hundred
employees. Sounds tough, right? The window this
opens for errors can be damaging to any business.
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Field Sales Automation Software Help Deliver
faster Services Diksha Bhandari 14 October
2022 Speed is the need of time! We have come a
long way from weekly parcel deliveries to
same-day deliveries of eCommerce products to now
groceries arriving at our doorsteps in 10 minutes.
After-sales Service Automation is the Key to
Customer Satisfaction Diksha Bhandari
9 September 2022
Businesses pivot on customer satisfaction.
Everything comes down to what customers want, how
they receive a product/service and whether
theyll rebuy it or not.
How Can Car Resale Businesses Use Field Force
Management Systems? Drishti Dua 6 September
2022 A good ?eld force management system can help
several industries. Have a deskless workforce at
play? We can look into the use cases of vehicle
tracking software and visualise what functions of
a business can it optimise.
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Four Challenges Your Business Can Solve Using
Field Force Management Software Ayushi Nagalia 2
September 2022 Technology is advancing every day.
With this, we are seeing automation slowly
?ltering out all forms of inconsistencies from
every industry. Similar is the case with the ?eld
force management software market.
11 Features Each Field Employee Management
Software Should Have Ayushi Nagalia 20 August
2022 Gone are the days when ?eld employee
management software was something fancy that only
speci?c industries needed. In fact, according to
research, between 2021 and 2030, the ?eld
services market is bound to increase at a CAGR of
19.7.
Does Employee Tracking Software Improve Field
Service Management? Ayushi Nagalia 4 August
2022 Did you know that good ?eld service
management can improve customer retention by 48?
However, after-sales services are not
straightforward, primarily when everything is
manually managed.
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How Field Sales Management Software Can Automate
Your Business Diksha Bhandari 29 July 2022 Manual
is a thing of the past. Therefore enterprises are
resorting to ?eld sales management software to
automate their businesses.
What is Expense Management in Field Employee
Monitoring Software? Diksha Bhandari 18 July
2022 Expense management software in 2023 is like
a knight in shining armor for businesses that
have remote or ?eld staff to manage. Why is that
so? Discover for yourself!
How Powerful Can Live Location Tracking Be in
Field Force Management Software? Ayushi
Nagalia 15 July 2022 In the current operations
and customer relations environment, the need for
?eld employees has been rapidly increasing.
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Do You Need Field Employee Tracking
Software? Ayushi Nagalia 8 July 2022 The
Industries That Bene?t From Field Operation
Automation. The Covid-19 pandemic has
revolutionised the way people shop and expect
after-sales services.
What is Employee Monitoring Software? Everything
You Need To Know Diksha Bhandari 1 July 2022 Get
answers to all your doubts and queries related to
Employee monitoring software. Its relevance,
importance, bene?ts and need in this time and
age.
Get to Know the Bene?ts of Field Employee
Tracking Software Ayushi Nagalia 20 June 2022 Are
you a ?eld operations manager struggling with
keeping track of your employees on-?eld and their
tasks and productivity?
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Field Force Management Software Beyond Employee
Tracking? Ayushi Nagalia 13 June 2022 Do you
manage a team of ?eld executives? Have you ever
wondered what is ?eld force management software,
and how will it help my team?
Practical Bene?ts of GPS Tracking Software in
Field Force Management Ayushi Nagalia 3 June
2022 Ethical employee tracking has become the
latest norm in the market. In fact, if we look at
any workforce management software, ethical
tracking is the ?rst thing they offer.
How Workforce Management Softwares Automation
Helps The Medical Industry Ayushi Nagalia The
medical industry has changed rapidly thanks to
the technical advancement in form of equipment
and workforce management systems.
3 May 2022
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What Is Task Management In Field Force Management
Software? Ayushi Nagalia 25 April 2022 Task
management software streamlines all the manual
processes involved in monitoring and managing
tasks in a ?eld operations team.
Choosing the Right Field Force Management
Software Everything You Need to Know Ayushi
Nagalia Managing a team of ?eld executives
without workforce management software is a
cumbersome job.
20 April 2022
Should You Use a Timesheet Automation Tool in
Field Force Management System? Ayushi Nagalia 13
April 2022 Managing ?eld executives productivity
reports without Timesheet Automation Tools from
Field Force Management Systems is nearly
impossible.
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What Are Attendance and Leave Management With
Field Force Management Software? Ayushi
Nagalia 11 April 2022 Did you know that about 40
of organizations that use ?eld force management
software experience growth in sales?
How Field Force Management Software Overcomes
Door-to-Door Sales Challenges Ayushi Nagalia 9
March 2022 We live in a highly digitalized world.
Still, door-to-door sales is a 28.6 billion
industry with salespersons positioned as the core
of ?eld operations. After all, no sales, no
pro?t, right?
What is Field Force Management Software and Why
Do You Need It? Ayushi Nagalia 4 March 2022 In
the upcoming years, Arti?cial Intelligence will
overtake most manual tasks performed by humans.
However, regardless of technological
advancement, you cannot remove the human essence
from certain jobs.
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Why Do Businesses Need Field Force Management
Software? Ayushi Nagalia 10 January 2022 Managing
?eld resources comes with unique and urgent
challenges. From tracking productivity, movement,
and attendance, businesses need ?eld force
management systems to smoothen their work?ow.
How and Why You Should Use Field Force Management
Software to Go Paperless Ayushi Nagalia 28
December 2021 Field force management software
does all the obvious to generate pro?ts track
employees, log tasks, and manage attendance.
What is Field Employee Tracking Software? Ayushi
Nagalia 24 March 2021 When most of your team is
in the ?eld, you might need employee tracking
software to control operations. After all, it is
hard to know what everyone is up to when theres
no physical contact, right?
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