What is Workforce Management Software? (1)

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What is Workforce Management Software?
by Ayushi Nagalia Last updated Sep 12, 2022 at
243PM
Managing a team of remote workers is not simple,
especially in todays environment when remote
work has become a common practice. Table of
Contents The increase in remote work is
evident in how the workforce management software
market is set to register a CAGR of 6.38
between 2021 and 2026. So, does your
organization need field and remote employees? Are
you wondering what workforce tracking software is
and how it will help your operations? Wonder no
more! Well address all your curiosity in this
blog!
What Do We Mean by Workforce? Your workforce
basically includes anyone who works in your
organization that contributes to any operations.
The entire workforce can be broken down into
three segments Employees who work in the office
Field employees
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Remote employees who work from home Before we
get into the nitty-gritty of workforce
management, you must know the differences in
managing the office, field, and remote
employees. Office workforce management can be
simple since tasks can be easily supervised,
attendance can be managed through biometrics
entires and excites, and communication is breezy
in person. However, managing field or remote
employees gets tough because of the physical
distance between teammates and their managers.
This distance makes communication difficult,
needs an automated system for attendance
accuracy, and complicates the task assignment
process. It is to mitigate these complications
organizations need workforce tracking software.
What is Workforce Management Software? The
primary purpose of workforce management software
is to manage scheduling for all executives in the
workforce. It could include task schedules for
remote employees or setting up geo-coded
attendance verification for field
employees. Workforce management software or
field force management software is essentially a
bundle of tools specially designed for field and
remote employees. These features allow managers
be completely aware of employees whereabouts,
tasks, and productivity, all in a nifty
platform. With the help of workforce tracking
software, you can effectively manage everything
complicated related to remote and field employee
management. Workforce tracking software solves
purposes such as Locational supervision for
field employees Fool-proof attendance systems for
the entire workforce Task management for both
remote and field employees Digital documentation
for both field and remote employees Single-platfor
m communication for both field and remote
employees Top Features of Workforce Management
Software In the previous section, we touched upon
the purposes workforce management software
serves. Let us see what features make all of
that possible! Real-time Tracking Real-time
tracking mostly helps managers supervise field
employees. Since field employees might have
several places to go throughout their work hours,
it becomes necessary for managers to know where
they are at particular hours for supervision,
productivity management, and even better customer
relations.
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Geo-verified Attendance Tracking field
employees attendance can get tricky because
basic GPS tracking systems can be fooled easily.
However, with geo-verified attendance management,
field executives have to be right where theyre
supposed to be in order to be able to mark
attendance on the software. Visual Presence
Management In some operational roles, managers
might need to visually check employees presence.
Therefore, through workforce management
software, employees can add visual proof of their
real-time presence in their workplaces. Task
Management Task management becomes a task when
managers cannot supervise or explain tasks in
person. With software, managers know where field
employees are so that they can assign tasks
accordingly, and can assign tasks according to
their to-do lists to remote workers. Digital
Documentation Nobody likes physical paperwork
anymore since it is inconvenient to handle and
confusing to organize. With employee management
software, all documents are conveniently
organised and lined over in the software for
anyone with access to access easily. Single-platf
orm Communication We are surrounded by
technology and hence, apps and software. Making
communication possible on the same platform
where all other professional tasks are done makes
things much simpler for both executives and
managers. Insightful Reports Workforce
management software necessarily offers insightful
reports to managers. They provide an eagle-
eyes view of employee productivity and
remote/field operations efficiency for better
strategizing and progress.
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Why Do I Need Workforce Tracking Software? If you
want to make your business resilient for the
upcoming future, you should invest in automation.
After all, according to research, in 2016, about
52 of a companys operations were
automation-worthy. However, by the year 2050,
over 65 of business operations will shift
towards automation. Here is some reason why you
necessarily need workforce tracking software for
your field and remote employees Competition
Advantage When everyone in your competition is
using automated tools, not using them risks your
business falling short. While your functions
might be top-notch, what is the point if someone
else is able to do it ten times quicker? Saving
Time and Effort Automation through employee
monitoring software allows you to save time and
energy within the organization. After all, a lot
of manual tasks that can be rather done with the
software are taken care of through software.
Hence, managers and executives shave more time to
strategize and conduct tasks. Low Chances of
Errors While to err is human, correcting those
errors can be very expensive and cumbersome.
However, with the right workforce management
software, you can minimize errors in your
operations through automation and perfect
algorithms. Gets Deserved Credit Getting credit
for hard work is a basic need every employee has.
Workforce tracking software helps people get
that credit since it allows managers to track
each executives productivity on the field. And
everyones productivity and efficiency are
transparent not only to managers but to everyone
in the team/organization. Builds Accountability
Both field and remote employees are aware of the
fact that their work is being seen. Therefore,
there is a higher chance for them to feel more
accountable and responsible for their actions and
productivity.
Summing Up Automation and remote work are soon to
be ruling the business operations scene.
Moreover, field operations are here to stay and
increase as well. Therefore, investing in
workforce management software is the right choice
to make your business thrive and
future-proof. If youre looking for workforce
management software that will make managing
remote and field executives hassle- free, you
should try TrackoField. Our field force
management software is built specially to manage
out-of-office employees in the most personalized
and customised way for each business. Get your
demo now!
Ayushi Nagalia
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Ayushi Nagalia is a Senior Content Specialist at
TrackoBit. She is passionate about music,
writing, and reading. When not abusing her
keyboard, you will find her lost in her playlists
or organizing things.
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