LABSP INTRODUCTION

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Digital Bootcamp Asia 2023
INNOVATION LAB SP
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Gabriel Nery Head of Digital and Innovation    
Sergio Renzo Infrastructure / RD
José Torres Digital Channel
Jessica Calixto AI Technology Scouting
Jessica Calixto Digital Channel
Cristovão Machado de Oliveira Digital Channel
Ana Kalyne AI Technology Scouting
Caio Henrique Maximo Ribeiro Digital Channel
Marcos Harada Digital Channel
Caio de Freitas Guimarãesr Digital Channel
Murilo Vaguetti Digital Channel
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HISTORY
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ROLES AND RESPONSIBILITIES
NEW YORK Research and discovery of startups and
new business models in the USA (east coast).
Support for innovation of the North American
Group
TOKIO Oversees Global Labs Research and discov
ery of domestic startups and new business models
Implementation of strategies and investments

LONDON Global CoE Cyber Security. Research and
prospection of European startups.

SILICON VALLEY Research of technologies in start
ups network construction. Support to innovation
in the USA and group companies.

SINGAPORE Research of startups and new business
models in Asia. Supporting innovation in the Asi
an Group.

TAIPEI Digital Development Center in Taiwan. R
esearch and discovery of new business models.

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PARTNERSHIP
Plug and Play drives innovation by connecting
Tokio Marine with businesses, startups and
academic world.They have a network of more than
60,000 startups, more than 500 world-leading
companies, and hundreds of venture capital firms,
universities, and government agencies in various
industries.
EXPANSION OF SALES IN DIGITAL CHANNELS
IOT AI
Search for companies and solutions that involve
the expansion of sales in digital channels.

Search for solutions major from Startups that
bring AI and IoT solutions to be applied in
Digital Products and operational process to BU.

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• 2021
• CLAIM AGRO BUSINESS
• DIAL MY APP
• IA PREDICT INSURANCE PREMIUM
• DEFAULTER CUSTOMER
• RCS
• CLAIM 2.0
• HOMEOWNER 24H ASSISTANT
• FEEDBACK RATING
• SALES TO HOT LEADS
• RESIDENTIAL ONE TOUCH
• PERSONALIZED INSURANCE COVERED
• LIFE ONE TOUCH
• SUPER APP CUSTOMER
• TELEGRAM
• SIGNAL SIGNS ASSISTED SUPPORT
• RIBON
• INTERNATIONAL LEADER DEVELOPMENT PROGRAM
  BUSINESS CONSULTANT EVOLUTION OF DIGITAL CHANNELS
  IA- ENTERPRISE SANDBOX ICOM- SERVICE IN LIBRAS BY
  VIDEO HUGO

How does it work?
MONTHLY MEETINGS FOR UPDATES
2022POC s AND PROJECTS

• 2022
• INTELIDATA DIGITAL SIGN PLATFORM
• Auto Claim Refund - Subrogation
• Salvage Vehicle
• IA- SMART LEGAL
• Broker NPS Survey
• Auto Digital
• SUPER APP CUSTOMER - PRODUCTION
• Digital Claim
• Nuvidio
• Digital Travel Insurance

23 Pocs
10 in Production
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WORKING MODEL
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OTHER CORPORATE STRATEGIES FROM INNOVATION
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New Projects in 2023
AI
Identify possible Delinquent Customers Cross
Selling between products Purchase Leads
Profile Business Coverage Menu Residential Survey
Analysis to Identify Fraud
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New Projects in 2023
DIGITAL
Evolution of Digital Channels for Broker and
Client (Be more Customer Centered, Cognitive and
Phygital) BrokerTech retrofit (digital platform
for Brokers empowerment and instruction) Evolve
our digital quoters (Rent, Life,
Business/Corporate) Tokio News Super App
Broker Cognitive IVR New Digital Services for
Customer and Broker (full Digital Endorsement)
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HORIZON OF INNOVATION AND TECHNOLOGIES
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Innovating all the time for the best quality of
services, always thinking about our Brokers
partners
Obrigado
Thank You
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