Air Asia flight change policy - PowerPoint PPT Presentation

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Air Asia flight change policy

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AirAsia, a leading budget airline based in Malaysia, has often offered a flexible flight change policy to meet the changing needs of its passengers. These are the key points that generally characterized their flight change policy: – PowerPoint PPT presentation

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Title: Air Asia flight change policy


1
Air Asia Flight Change Policy
Travel plans can change, and Air Asia understands
that. In this presentation, we'll explore the
airline's policy on changing flights and what you
need to know to make any necessary changes to
your upcoming trip.
by bofivi Airline
bA
2
Reasons for Changing a Flight
1
2
Medical Emergencies
Pending Natural Disasters
If you or a travel companion falls ill or could
not attend the flight due to medical reasons, you
can apply for a flight change.
If your travel destination is expected to
experience a natural disaster in the near future,
AirAsia may allow you to change your flight.
3
4
Changes in Schedule
Personal Reasons
If your travel plans change due to unforeseen
situations, you may be able to change your flight
with Air Asia.
If you require a change of flight due to personal
reasons like the birth of a child, marriage or
other events, you may be allowed to change your
flight.
3
When Can You Change Your Flight?
After the Scheduled Flight Time
You are not allowed to change your flight after
the flight's scheduled departure time unless in
an exceptional case.
1
2
3
Before the Scheduled Flight Time
More Than 48 Hours Before Flight Time
You can change your flight online at least two
hours before the scheduled flight time for it to
be considered.
If you make the flight change 48hrs before the
scheduled time, you won't incur any flight charge
penalty.
4
How to Change Your Flight
You can easily change your Air Asia flight by
following these simple steps
  1. Visit the Air Asia website or app
  1. Click on "Manage My Booking"
  1. Enter your booking number and last name as per
    your booking
  1. Select your flight and the new date and time you
    would like to travel
  1. Confirm and pay any applicable change fees and
    fare differences

5
Fees and Charges for Changing a Flight
Change Fee
Fare Difference
Insurance Premium
The charge applicable for changing a flight
varies based on where you are flying.
The fare difference applied for the new flight
date and timing change.
The applicable insurance premium will also be
charged along with the flight change fee.
6
Exceptions to the Policy
Prohibited By Law
Medical Concerns and Emergencies
Infant and Child
If a government prohibits flying at the time of
the scheduled flight time, flight changes are
allowed without any fees.
If the passenger is traveling with an infant and
has already purchased a seat and is unable to use
it, the airline offers them a flight change
without fees.
If you are unwell or have a medical emergency,
you could apply for flight changes without any
fees.
Visa Issues
In the case of a visa application, Air Asia may
offer you fee-free change of flight.
7
Tips for Changing Your Flight
Plan Ahead ??
Understand the Policy ??
If you think you'll need to change your flight,
consider only booking refundable and flexible
fares.
Be sure to read Air Asia's flight change policy
and requirements before booking.
Act Quickly ?????
Be Mindful of Holidays and Events ??
Do not hesitate to change your flight if you
think it is necessary. Fees may rise overall
after the visit of the booking website.
During peak travel times, such as national
holidays or celebrations, ticket prices are
likely to be higher, and airlines will be less
willing to make fee-free changes.
8
Conclusion and Final Considerations
Stay Informed
Choose the Right Time
Follow the Steps
It's essential to stay informed when it comes to
changes in the airline industry and how they
might affect your travel plans.
Follow Air Asia's flight change policy and
requirements to ensure your flight change goes
smoothly.
Choose the right time to change your flight and
avoid peak period if possible.
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