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Travel CRM Software

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Trawex is award winning, simple Travel CRM software provides everything for a small & large scale business operators to run their backoffice & sales in one easy powerful system. Our Travel CRM is a fully customizable, high-performance, easy-to-use system that will deliver online sales success to your travel company. For more details, Pls visit our website: – PowerPoint PPT presentation

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Title: Travel CRM Software


1
Travel CRM Software
Email id contact_at_trawex.com
2
  • How Travel Agency Software convert Travel Agency
    into Successful Travel Business?
  • Trawex pre-integrated Customer Relationship
    Management Software (CRM) Applications.
  • Trawex is a one-stop travel technology platform
    for the travel industry and we have developed a
    personalized CRM system to serve the needs of the
    travel industry.
  • It can be tailored to create individualized
    experiences for a customer at every touch point.
  • Our Travel CRM is a fully customizable,
    high-performance, easy-to-use system that will
    deliver online sales success to your travel
    company.
  • We offer a portfolio of highly customizable CRM
    solutions to boost your sales potential whilst
    streamlining sales processes.

3
  • Customer database allows tracking all available
    information related to the customer, PNR
    (Passenger Name Record), traveling itinerary,
    pre-sales, and post-sales communication, Email,
    Chat, and Back Office Services can be
    synchronized with CRM system.
  • Both ERP and CRM stand for enterprise resource
    planning and customer relationship management.
  • These systems are connected to software packages
    that can help businesses of any size interact
    more effectively, make more informed decisions,
    minimize operating costs and work more
    efficiently with the help of automation.
  • Understanding the functionality provided by CRM
    and ERP will help you decide whether these
    programs suit the company's needs.
  • We invite all business people searching for
    travel agency management software to contact
    Sales boom for a custom demo for their own
    company.

4
  • It helps in travel management of payment
    policies, promotions, discounts, blackout dates,
    stay restrictions and supplements.
  • A travel agent CRM system will help you better
    manage your relationship with your customers so
    that they can see you as professional and
    deserving of their company.
  • If travel agents choose a travel agency
    CRM program, they should keep in mind the
    following choose a time-saving tool that helps
    you to be efficient and helps you demonstrate
    strong organizational skills.
  • A Travel CRM system for travel agents offers an
    online automated way to track your time, helping
    you with billing, forecasting, and useful
    reporting tools.
  • A reliable CRM Software Development vendor can
    also help travel agencies to integrate existing
    booking systems with the social customer
    relationship system. The CRM development services
    firm has developed several web and mobile-app
    based solutions for the tourism industry players.

5
  • CRM-based Travel Management have the ability to
    enable your systems manage multiple aspects of
    your travel agency business.
  • It offers a number of features such as to cut
    costs and enhance travel experience.
  • This helps you to gain more number of customers
    without a drop-in your service quality level.
  • It is a combination of practices, techniques, and
    devices that companies use to manage and analyse
    customer interactions and information over the
    entire customer life cycle.
  • our aim is to improving customer service
    relationships and helping with customer retention
    and driving sales growth.

6
  • Essential Travel Agency Back Office Software for
    Travel Agency and Tour Operator.
  • CRM systems collect customer data through various
    channels or customer-to-company contact points,
    which can include the company's website, email,
    live chat, direct mail, marketing materials, and
    social media.
  • We can also give customer- information, purchase
    history, buying preferences and concerns.
  • Our CRM tools specifically for social media
    platforms help companies foster customer
    relationships and monitor customer sentiments
    around their brands.
  • When the travel agency is looking for a Travel
    Agency CRM system, benefiting their clients
    should be a top priority and a Travel CRM helps
    you do this in several ways.
  • A business that tracks its ability to serve its
    customers with automated tools that allow them to
    follow up will end up with having happier, more
    satisfied customers, more repeat business, and
    more referrals and leads.

7
  • Customer Relationship management is a vital
    element of a successful business and the right
    tools can make this easier.
  • Trawex Online Travel CRM software for travel
    agencies works on maintaining and improving upon
    clients perception of the agency.
  • Implementing good CRM travel software
    solutions enables travel agents to keep existing
    clients and gain new ones based on those
    relationships. 
  • CRM for the Travel industry is a tool that can
    help you to take care of your business to the
    next higher level and help you to deliver good
    customer services.
  • A Trawex CRM tool is specially designed to help
    in managing the clients more effectively.
  • This CRM for the travel industry had proved to be
    the best in a class CRM software solution for the
    travel industry.
  • Trawex CRM allows for improving the process of
    interaction with customers for the travel
    industry.

8
  • It helps travel agencies to access detailed
    insight about billing, settlement and reporting
    which is important for travel management
    companies.
  • Trawex CRM for the travel industry is being
    designed and developed with all functionalities
    which are important for travel organizations.
  • Our CRM tools focus mostly on the ability to
    collect, manage and link customer information
    which is best in a suit for the travel industry.
    All of your customer data is stored centrally in
    your CRM system for better management and used to
    carry out targeted marketing activities all in
    one place.
  • The functionalities of the CRM have alerts
    follow up activities through which organizations
    can check their customers that aimed to satisfy
    the specific needs of travel and hospitality
    companies.
  • When travel agents are looking for a CRM system,
    benefiting their customers should be a top
    priority and CRM helps you do this in several
    ways.

9
  • A business that tracks its ability to serve its
    customers with automated tools that allow them to
    follow up will have happier customers, more
    repeat business, and more referrals.
  • Relationship management is a vital element of a
    successful business and the right tool can make
    this easier software is used by sales, marketing,
    and business development.
  • Our CRM system specifically designed for travel
    agencies includes functions that aimed to satisfy
    the specific needs of travel and hospitality
    companies.
  • Due to the additional features integrated with
    your travel CRM process, it is easy to organize
    data, introduce multinational communications and
    automated operating procedures.
  • While dealing with travel business
    representatives, Trawex Group specialists
    identified the key functionalities for CRM
    solution that will simplify daily tasks, save
    time and money.
  • The travel industry provides services that enable
    and enhance travel experience in the form of
    transportations services, facilitation on customs
    and broader issues, marketing, transport and
    event options.

10
  • Our Travel CRM System for travel agents will help
    you better manage your relationship with
    customers so that they see you as competent and
    worthy of their business.
  • When travel agents choose a travel CRM system for
    online travel agencies, they should keep in mind
    the following choose a tool that saves your time,
    helps you be proactive, and helps you demonstrate
    solid organizational skills.
  • When travel agencies are searching for a travel
    CRM System, benefiting their users should be a
    top priority and a travel CRM will help you do
    this in several ways.
  • Our Travel CRM system is comprehensive solutions
    for any travel factor it organizes an end-to-end
    process with all the demand of any travel
    agencies CRM or Travel CRM Software needs such as
    command inquiry from different sources,
    follow-ups, latest updates, and completed
    tracking till the end.
  • Trawex CRM system helps travel companies to stay
    connected with customers, streamline processes,
    and improve profitability.

11
  • Trawex online travel CRM software for travel
    agencies works on maintaining and improving the
    client's perceptions of the agency. These days
    the sales atmosphere involves severe competitions
    and clients chose a travel agency based on the
    quality of services they offer, especially in the
    travel sector.
  • Too many options mean most clients will keep
    returning to the same technology if they offer
    good quality services. Implementing good travel
    CRM software solutions allowing travel agents to
    keep existing clients and gain new ones based on
    that relationship.
  • Trawex integrated Customer Relationship
    Management Software (CRM) Applications and
    Enterprise Resource Planning Solution prove to be
    the best end-to-end Travel CRM Suite with
    automated workflow and online business solutions.
  • No matter your companies size, Trawex helps
    companies with modestly priced CRM web Software
    solutions great for any industry, anywhere in the
    world.
  • We provide the most user-friendly Web-based
    Travel CRM Software and ERP solutions suite today
    at the top of any travel CRM Software comparison,
    there is no alternative business software for
    travel CRM solutions as fully featured.

12
  • Our on-demand Travel CRM Software solutions are
    used in more than 50 countries by more than 100
    customers for CRM, marketing campaigns, sales
    force automation, and increasing customer value
    and experience.
  • The goal of the customer relationship management
    system is to improve business relationships. It
    also allows travel agents to communicate more
    efficiently with customers, quickly view, save or
    delete customer-related events, and coordinate
    all customer activities.
  • We provide a comprehensive travel CRM System that
    is specifically designed for both TMCs and DMCs.
    It has functions that are aimed to address all
    the requirements of the travel agencies.
  • Although ERP focuses on helping the company
    consolidate your business processes and present
    important data at a single location, CRM also
    helps to maintain strong relationships and
    interaction with customers.
  • CRM (customer relationship management) systems
    focus on integrating customer data to help
    interact efficiently and seamlessly across the
    enterprise. The database manages customer
    information, including addresses, order history,
    complaints and returns.

13
  • All of this data can then be used together and
    can help predict revenue or define marketing
    strategies. Such types of systems are commonly
    used by manufacturing, advertising and customer
    service departments.
  • ERP (Enterprise Resource Planning) systems are a
    collection of different modules that can include
    the two forms listed above.
  • The ERP process integrates a number of
    application systems that support specific
    business functions, such as payroll, procurement,
    inventory management and development.
  • Specialized systems may also incorporate
    maintenance or construction for plants or
    manufacturing sites. This enterprise system
    allows these different business nodes to work
    together, passing information from one to the
    next in real time.
  • Another common feature of CRM is the ability to
    communicate with customers and staff through
    email and instant messaging.
  • You can even use CRM software to manage marketing
    campaigns and create custom dashboards that
    display sales metrics and customer behaviour.
    Both ERP and CRM will help make the company more
    competitive and reduce operating costs.

14
  • In addition to automating common tasks, it will
    make it easier for your workers to collaborate
    and access important data.
  • Due to their real-time reporting capabilities,
    both devices help companies stay informed about
    accounting, revenue, customer service, and
    development data and promote business planning.
  • These tools can also allow the company to expand
    more effectively since the customizable options
    make them ideal even as your company grows.
  • Specifically, CRM provides the additional
    benefits of enhancing customer engagement and
    potentially increasing revenue as the
    organization learns to help fulfil customer
    needs.
  • In an industry where everyone fights for the
    attention of consumers, having the capacity to
    satisfy customers is a crucial ingredient that
    attracts loyalty and transforms into renewed
    prosperity.
  • This is where the Travel CRM is not only
    beneficial it is vital to remain competitive in
    an oversaturated digital world.

15
  • Besides tracking and recording customer
    information, a top Travel CRM will ensure that
    you avoid following up on redundant prospects and
    focus your energy on promising leads instead.
  • The system allows you to identify promising leads
    by helping you to recommend them by awarding lead
    ratings, or by segmenting them by lists or
    operation.
  • We use the best-upgraded tools and technologies
    to build the application for travel management
    companies (TMCs) and destination management
    companies (DMCs) to maintain their day-to-day
    operations sales.
  • Our CRM system helps to automate business
    processes like sales, marketing and services.
    Interact better with your customers and
    streamline your business with TPDs CRM software
    solutions.
  • Our professionals are specialized in the
    development of travel CRM software, booking
    engines, web portals and much more.
  • The CRM system for travel agents offers the
    ability to manage your time better. A CRM system
    for travel agents provides a digital way to track
    your time, help you with billing, predicting, and
    valuable reporting tools.

16
  • The best travel CRMs provide compelling visual
    workflow builders so you can guide your visitors
    with the least resistance to becoming your leads
    and eventually your customers.
  • They give you the flexibility to create multiple
    inter-dependent paths to conversion while also
    offering detailed email analytics as well as the
    option to schedule auto-responders. The correct
    use of web-based CRM software ensures proper
    utilization of time.
  • The Travel agency CRM software provides amazing
    features for your reps which help the reps to
    optimize their time according to the assigned
    work.
  • A travel CRM system helps you to manage the
    overall customer data and information in a single
    platform. This helps you to monitor details
    aboutCustomer Information, Travel Itinerary,
    Pre-Sales, and Post-Sales Interaction.
  • The Travel CRM program not only helps reps
    monitor requests but also lets you collect
    information such as lead source, location,
    market, rivals, various contact websites and
    hosts of other fields. The complete data of your
    customers is just a click away from you.

17
  • After you enter the inquiry information in the
    software you will be able to create activities
    such as emails, follow-ups, meetings,
    transactions, etc based on lead.
  • Customer satisfaction is one such aspect that is
    linked with several other benefits like
    enhances brand image, retains existing customers,
    promotes customer loyalty, helps to acquire new
    customers and in turn increases profit and
    revenue of the company.
  • The CRM for the travel industry helps you to have
    complete information about the offers, deals, and
    packages and retrieve it with just a click. It
    also helps you to manage complex booking
    processes and also ensures the visibility of
    payments, bookings and service history, etc.
  • The travel CRM is based on the Multiple
    User-based models moreover it is online, it can
    be logged in by many different users at any time
    and from anywhere.
  • Our Travel CRM software works on improving your
    business activities smoothly and very
    effectively. You know the challenges your sales
    reps face every day in this competitive market.

18
  • And your customers choose the best travel agency
    which provides the best service and also puts
    efforts to maintain a good customer relationship
    with each other. And when you implement the best
    CRM for the travel industry, you can retain your
    existing customers and also get new customers.
  • If you have still not implemented a CRM for your
    travel industry, dont waste time. You can choose
    the right web-based CRM for your business which
    is able to satisfy your requirements.
  • Here at Trawex Travel CRM software, we provide
    the best Travel CRM which comes with amazing
    features and functionalities that enhance your
    work productivity and also helps in the growth of
    your business.
  • Travel CRM software for travel agencies enables
    each agent and sales executive to access their
    login from anywhere so that they can update their
    complete information in real-time.
  • It offers online-based applications that enable
    the agent to log in their account anytime to
    improve relations technology for travel agents
    is only useful if it is available and always up
    to date.

19
  • It is helpful to be able to access it from home,
    on the road, and to know that any notifications
    will be immediately available, particularly if
    several team members work together on a project
    or client.
  • When travel agents can use CRM technology which
    provides features such as remote updates, instant
    scheduling, and email Dropbox to keep data
    central and secure, this is also very helpful.
    Many client-relationship software programs do not
    have these kinds of benefits.
  • Nowadays, the travelling industry has become
    expensive. It has basically become a market
    dominated by the price quotations, where every
    business organization competes with one another
    against expenditure and cutting costs based on
    their ability to offer cheaper packages.
  • CRM for the travel business offers a perfect
    solution to gain new customers and manages
    operations, thus increasing your companys
    productivity. Incorporating Travel CRM software
    into a travel business allows companies to
    deliver differentiated services to the clients.
  • CRM software is an innovative technology platform
    that serves either for efficient collection and
    sharing client information or automation of most
    important daily job activities thus bringing ease.

20
  • CRM or Custom Relationship Management system in
    travel business helps concentrate services,
    business processes and staff on the acquisition
    and retention of loyal customers by responding to
    their individual needs and values.
  • Travel CRM software is a perfect solution to win
    new clients and better manage the operations,
    enhancing the companys productivity overall.
    Picking up the right CRM for your company is a
    very tricky thing. You need to be sure about what
    you are looking for in your CRM and what is being
    offered.
  • The travel CRM software that you purchase should
    not be limited to one or a certain specific
    number of users rather multiple numbers of users
    should be allowed to operate the account.
  • CRM helps to convert more leads and take your
    business to the next level. CRM software for a
    travel agency is a useful platform for incoming
    queries. It helps companies in tracking and
    getting all the appropriate details of the
    customers immediately. In addition, this software
    enables you to assign enquires to any user,
    without any difficulty.

21
  • CRM features and functions in travel industry
  • Customer database allows tracking all available
    information related to customer, PNR (Passenger
    Name Record), traveling itinerary, pre-sales and
    post-sales communication. Using it, travel agents
    will be able to follow customers needs more
    effectively and on time.
  • Multiple Agents Logins will help your staff
    members to perform their activity cohesively and
    join their forces, knowledge and expertise to
    gain common goals, operating in logically
    coordinated manner.
  • Email, Chat, and Back Office Services can be
    synchronized with CRM system.
  • Help Desk Support is intended to provide guidance
    about software product and help with
    troubleshoot.
  • Information archive will supply your business
    with such data as booking and service history,
    future bookings, customer preferences, loyalty
    points, survey results, travel information and
    more. With some additional features its able to
    export all data and define reports in Excel
    format that will improve storage, segmentation
    and management of your customer data.

22
  • Analysis of data will provide your sales and
    controlling departments with consolidated
    statistics and reports on customer and booking
    data. Utilization of powerful analytical tools
    and sophisticated metrics due to CRM solution
    helps profile and identify your highest yielding
    customers as well as estimate the effectiveness
    of your B2B and B2C campaigns.
  • Integration with IT environments allows download
    a record of e-mail and electronic fax contacts as
    well as exchange data with other systems such as
    Tour Operator System.
  • Contact appointment scheduler records when, where
    and how your company communicated with a customer
    and helps accurately schedule bookings and
    orders.
  • Booking component allows to manage all the
    booking efficiently on real time and have access
    to this information from anywhere and anytime
    just by logging in.
  • Customer relationship management system helps
    travel agents interact more effectively with
    clients, easily edit, save or update
    customer-related events, managing all customer
    activity.

23
  • We are a Global Travel Technology
    Solutions Company across the globe. Our team have
    worked with market leaders in both B2C and B2B
    websites and have capabilities to offer world
    class travel portal and software solution.
  • We are the travel technology solutions providers
    offering custom as well as readymade travel
    portal and software solutions from travel
    websites, online travel portals, booking engines,
    hotel websites, white label software solutions,
    travel mobile apps, digital marketing solutions,
    XML / API integrations, transport services,
    offline inventory management systems travel CRM
    software.
  • Our solutions are best fit for all size of travel
    companies/agencies from small medium travel
    agents to large size travel agents, hoteliers,
    B2C travel agents, B2B travel agents, DMC's,
    consolidators online travel agents. A travel
    CRM needs to manage different parts of the tour.
  • This includes the ticket booking management,
    travel coordination, accommodation, daily plan
    management etc. Instead of individually managing
    these tasks on a different basis, the travel CRM
    software lets you combine these different tasks
    on a single platform.

24
  • Our unified travel APIs aggregator designed to
    serve as your single point of connection to
    numerous bed banks, GDSs, airfare consolidators,
    channel managers and other travel suppliers.
  • Besides off-the-shelf products, we offer custom
    travel software development services covering the
    entire production cycle from initial analysis
    up to Live launch and maintenance. Trawex
    provide tour itinerary crm also known as crm
    modules for travel agency.
  • we developed travel website and for the travel
    agency we provide travel agency software which
    used to smooth and automation for the travel
    work. By using travel CRM tools, travel agents
    can collect all data regarding other travel
    agents, staff members and travel itineraries.

25
Contact UsFor more details, Pls visit our
website https//www.trawex.com/travel-crm-softwar
e.php Email id contact_at_trawex.com
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