ReadyAssist Deck

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DECK
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Table of Contents
About ReadyAssist 03
Service Offerings 07
Clients Partnerships 14
Awards Recognitions 17
Network 20
Highly Tech Enabled 21
MECADEMY 22
ReadyAssist GRID 23
ISO Certification 24
Far Ahead from Competition 25
Media Coverage 26
Management Team 29
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About ReadyAssist
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About ReadyAssist
Company
Indias leading technology backed best roadside
assistance and vehicle lifecycle management
company 24/7 real-time vehicle breakdown service
and on- spot repair service across every nook and
corner of India Powered by deep-tech platform and
driven by PAN India network of skilled and
groomed mechanics
Vision
High
ights
3 Million l Vehicles Mobilized Partner Workshops
10,000 Active Service Providers 1.5M Subscribed Customers
What do we do?
How do we do it?
ReadyAssist Wings
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Under-served Road Commuters
High number of Road Accidents with Slow Service Time There are 354,796 road accidents a year in India and in case of emergency it takes more than 120 minutes on average to get a service
Lack of Certified Mechanics Workshops Only one of every six thousands workshops are certified which accounts 300 thousand unorganized workshops. There are more than 2M mechanics, who require upskilling reskilling
High Service cost of Authorized Service Centers Authorized services centers prices are over 40 above average service cost
No Market Player Providing End To End Vehicle Servicing The market has no player that provides a full fledged 24/7 end to end vehicle RSA/AMC care
Strictly Private and Confidential
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ReadyAssist Value Proposition
Availability
Availability Ensure 100 availability of services
both Day Night
Quality Over 10,000 highly skilled, groomed,
verified tech enabled service providers/vendor
base
Quality
Trust
Speed
Reliability Never fail to serve customers even
during any emergency (floods, pandemic, riots,
bandhs etc.)
Speed Reach within 30 minutes for 95 of the
incidents reported
Reliability
Company Highlights 3 Million Vehicles Mobilized 19,000 PIN Codes Served Partner Workshops 10,000 Service Providers 1.5M Subscribed Customers
Strictly Private and Confidential
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Service Offerings
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24/7
Roadside Assistance
Service offered in Subscription Mode
3W 4W
2W
24/7 Roadside Assistance plan covering every nook
corner of the country. A package covering the
unforeseen situations on road for both you and
your vehicle.
24/7 on-spot repair support Puncture repair,
Battery swapping/jumpstart, Minor repair, key
unlock assistance
Taxi Accommodation Support (Incase of
breakdown)
PAN India support
Accidental towing
Free Ambulance support
Towing service
24/7 service across the country
(Incase of accidents)
(Up to 50 KMs)
(Up to 50 KMs)
YES
YES 5 incidents/year
YES 365 days Validity
YES 30-40 mins ETA
YES PAN India Support
YES
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T C Applied
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Annual Maintenance Contract
AMC
Comprehensive package covering the health and
safety of your vehicle
3W
2W
4W
Offering a comprehensive RSAAMC plan for
2W/3W/4W ICE, Electric vehicles. An all-in-all
package covering the health and safety of the
vehicle.
Preventive Maintenance Periodic Preventive
Checkup Camps to be organized at partner locations
Roadside Assistance 24/7 Roadside Assistance
plan covering every nook corner of the country
Warranty Replacement
Resolution of issues related to warranty parts
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T C Applied
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Doorstep Fitment Services
DSS
Serving customers at their doorstep for a
convenient service brand immersion
experience 2W 3W 4W Rendering Doorstep fitment,
assembly and services of Automobile parts and
telematic devices, providing convenience and a
new paradigm in the customer service
experience. Automobile Parts installation Telemat
ics Device installation Door-step Service

• Engine Oil Replacement
• Tyre tube Replacement
• Accessories fitment
• Lights Installation
• Battery Replacement
• Brake Pad Brake Disc
• Replacement

• Engine oil Re-placement
• Chain Lubrication
• All joint greasing lubrication
• Electrical wiring check
• Full Body Water Wash
• Polishing
• Air Pressure Check
• Air Filter Oil filter Cleaning
• Brake Pad/Shoe Cleaning
• 2 wheeler

• GPS device installation
• Configuration support
• Reinstallation
• Trouble Shooting

2 wheeler 4 wheeler
2 wheeler, 3 wheeler 4 wheeler
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T C Applied
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Extended Warranty
ReadyAssist's Extended Warranty Plan for
Two-Wheeler Electric vehicles to ensure
worry-free ownership, hassle-free repairs,
priority service, and extended coverage. Expert
technicians, nationwide assistance, and
transparent claims process. Choose peace of mind
for your electric ride. Covered Spare Parts
Motor
Converter
Charger
Battery
Controller
Chassis
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ReadyAssist Prime Support
ReadyAssist Prime is a Comprehensive plan that
provides blanket coverage to critical parts of EV
2W vehicle for a 5-year period, along with
additional features like general service,
Unlimited Roadside Assistance support,
Accessories fitment and much more. Your electric
vehicle will be under our care for a full 5 years
from the date of purchase of the
vehicle. Extended Warranty
Rapid Response Services
RSA
5 Years of Guaranteed Coverage with PRIME SUPPORT
General Service
Auxiliary Services
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Auxiliary Services
We believe in providing end to end solution and
innovating new eco system to serve a
comprehensive product experience to our
customers.
Software / API Integration
Call Centre Support
To all of our customers, we offer an expert
customer support team with a dedicated IVR. We
also exclusively work with our corporate partners
on their dedicated seats requirement for call
center in order to support them for their
business as the exclusive support can be used for
a variety of processes, including Sales
Support, Service support, Order Management, Query
Handling, Order Execution etc.
We are able to achieve great milestones
along our path special thanks to our in- house
tech team which helped us to stay far ahead in
the industry. We provide system/API integration
services to each client in order to help them
achieve their mutual business objectives and
ensure the ultimate customer satisfaction goal.
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ReadyAssist is the preferred EV partner
Our dedication translates into customer success,
as we deliver seamless experiences in RSA, AMC
and EW for several clients under 2wheeler EV
domain. Yellow represents our esteemed partners.
Top EV brands with Market share in 2023
Esteemed EV Partners (Corporate level)
RunR Mobility
Esteemed EV Partners (Retail level)
Brands opted ReadyAssist as Service
Partner Strictly Private and Confidential. This
list is only illustrative and not exhaustive
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Major Clientele B2B B2B2C
Corporate Level Pipeline NDA - Concluded or Under
Process / Agreement Under Process
Inclusive emergency RSA package as part of their
products/services
RunR Mobility
Exclusive AMC arrangement including but not
limited to Preventive check-ups vehicle
inspection services
RunR Mobility
Installation services including spare part
fittings and other fitment services
Strategic Partnership through exclusive display
of RSA packages in their portal for their
customers and/or employees.
Highway Delite
Supporting Partners for emergency RSA product for
3Wheeler Electric vehicles Convenient oil change
services by setting up quick lube bays across
fuel stations co-branded workshops across India.
Provision of sales supervision and training
on selling of product where no lube-bay set up
required
Shell India Markets
Vehicle delivery, towing services, vehicle
recovery, inspection, custody, Extended Warranty
and other allied services related to
EV Strictly Private and Confidential. This list
is only illustrative and not exhaustive
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B2C Clients and Service Ratings
4,773 reviews
My car wouldnt start one night . I googled and
got this service . To my surprise Jafhar khan not
only did amazing job. He was very patience and
got the work done . I had a very good experience.
Thank you
Strictly Private and Confidential. This list is
only illustrative and not exhaustive
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Awards Recognitions
ReadyAssist being one of the leader in Automotive
service industry has won multiple awards for the
business excellence and overall contribution in
the Automobile service industry.
Fleet Maintenance And Repair Leader
Innovation Fleet Maintenance Solutions
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Awards for Corporate Social Responsibility
ReadyAssist has been honoured with two
prestigious awards at the 9th Edition Corporate
Social Responsibility Summit and Awards - 2023
Partner Engagement Award 2023 For Mecademy
Best Innovative CSR Project 2023 For MasterChef
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Perfect Strategic Partnerships
Positive testimonials from ReadyAssist partners
Shell continues to stand for powering progress
and to support the community of mechanics. We are
extremely happy to have associated with a
start-up like ReadyAssist, which shares our
empathy and understanding of the relevance of
mechanics in the entire mobility ecosystem. While
Shell is known for its world-class products, this
partnership will further enable us to bring our
products closer to the customers and provide them
with a high- quality service experience Debanjali
Sengupta - Country Head Roadside Assistance
from ReadyAssist on DriveU is a great addition
for our customers. It's a great fit with our
motto of simplifying the car ownership journey
for the millions of car owners in India. Ashok
Shastry - Co-Founder COO
As a company, our focus has been to strengthen
our after-sales services to ensure a hassle-free
experience for our D2C and B2B customers. The
initiative with ReadyAssist focuses on empowering
and increasing awareness for EVs, further
encouraging people towards cleaner
mobility Sohinder Gill- CEO, Hero Electric
Strictly Private and Confidential
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ReadyAssist-Network
Bihar
JK

• ROS-201
• Towing-68
• Workshops-47

• ROS-18
• Towing-22
• Workshops- 02

Punjab
Chandigarh
Sikkim

• ROS-130
• Towing-95
• Workshops-02

• ROS-208
• Towing-135
• Workshops-01

• ROS-11
• Towing-0

Jharkhand
Himachal Pradesh

• ROS-90
• Towing-45
• Workshops-14

• ROS-119
• Towing-15
• Workshops-03

Harayana
Uttarkhand
Assam

• ROS-288
• Towing-45
• Workshops -01

• ROS-89
• Towing-45
• Workshops-05

• ROS-61
• Towing-46
• Workshops-02

Delhi
Uttar Pradesh

• ROS-118
• Towing-70

• ROS-315
• Towing-150
• Workshops-29

Arunachal Pradesh
Rajasthan
Gujarat

• ROS-302
• Towing-245
• Workshops-12

• ROS-266
• Towing-151
• Workshops-36

• ROS-6
• Towing-0
• Workshops-01

Madhya Pradesh

• ROS-201
• Towing-170
• Workshops-11

Meghalaya

• ROS-9
• Towing-3

West Bengal
Orissa

• ROS-203
• Towing-82
• Workshops-16

• ROS-201
• Towing-56
• Workshops-05

Nagaland
Maharashtra

• ROS-14
• Towing-3

• ROS-410
• Towing-200
• Workshops-35

Andhra Pradesh
Tripura
Telangana

• ROS-188
• Towing-70
• Workshops-06

Goa

• ROS-9
• Towing-2
• Workshops-01

• ROS-220
• Towing-135
• Workshops-13

Karnataka

• ROS-12
• Towing-10
• Workshops-03

• ROS-388

• Towing-135
• Workshops-47

Pondichery

• Kerala
• ROS-86
• Towing-126
• Workshops-02

• Tamil Nadu
• ROS-288
• Towing-133
• Workshops-03

• ROS-19
• Towing-5

Strictly Private and Confidential
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As of Sepr23
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High-Tech Enabled
Deep-Tech ecosystem to digitally enable
mechanics, and transform service centres, to
offer reliable service to Ocuusrtdoemseigrns.ed
mobile apps allows customers to request
assistance and track the status of their service
request. The app is user friendly and easy to
navigate, making it convenient for customer to
use.
For Technicians
For Supply Network
For Customers
For Sellers
For Managers
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Strictly Private and Confidential
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ReadyAssist Mecademy
We at ReadyAssist runs a inhouse training wing
Mecademy which is specialized in learning
development related to Automobile Technology, EV
Technology and Safety on Roads. Through this
training program we train young generation /
mechanics on the detailed technical knowledge in
automobile with certification. Additionally we
are grooming them and creating job opportunities
for them and supporting them for best fitment
into the industry.
HIGHLIGHTS
HIGHLIGHTS
ReadyAssist trained
and upskilled more than 2000 mechanics with EV
skills under Mecademy
ReadyAssist catered 141 unique EV models in last
6 months
A ReadyAssist Training Wing
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ReadyAssist Grid
A Phygital store (physical store augmented by
digital capabilities). Grid will have in-house
kiosk for EV, battery swap facilities and EV
charging infrastructure for two, three four
wheelers. By setting up this special initiative,
ReadyAssist is trying to bring Clean Tech closer
to customers, thus joining the global vision of
bringing down Carbon Emission.
Quick Charging
Regular Charging
Front Desk - Kiosk
Insurance renewals, Service booking
8 12 Bikes 2 6 Cars
25 - 40 Bikes/ Cars overnight charging
Battery Swapping
Customer Experience Center
EV Service Ramps
50 - 70 Battery Swap Units
5 8 Units
Vehicle display unit for experience sales
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Data Security and Privacy is the key

• ReadyAssist is an ISO 27001 2013 certified
  company
• Committed towards delivering best in class
  information security experience to your customers
• Secure information in all forms, including
  paper-based, cloud-based and digital data.
• Provide a centrally managed framework that
  secures all information in one place.
• Respond to evolving security threats.
• Protect the integrity, confidentiality and
  availability of data.
• Ensure organization-wide protection,
  including against technology-based risks and
  other threats.

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Far ahead of the Competition
Europe Assistance Allianz Assist My TVS AA Global Assure ReadyAssist
PAN India Support Yes Yes Yes Yes Yes
Service TAT Moderate Moderate Moderate Moderate Fast
Service Availability Strong Strong Strong Moderate Strong
Operating Hours 24/7 24/7 24/7 24/7 24/7
RSA IT Technology Basic Basic Basic Basic Advanced (In House Tech)
Core Competency RSA , Insurance NBFCs (Limited revenue streams) RSA Insurance (Limited revenue streams) RSA , Workshop, Spares Management 4W (Limited revenue streams) RSA Insurance (Limited revenue streams) RSA, AMC, Workshops, Doorstep Installations
RSA Expertise 2W, 3W 4W IC EV 2W 4W IC 2W 4W IC EV 2W 4W IC EV 2W , 3W 4W IC EV and Light commercial
Price Affordability ?? ??? ?? ?? ??
RSA Services Full RSA Full RSA Full RSA Full RSA Full RSA
Micro-Subscription No No No No Yes
Speed in Innovation Slow Slow Medium Medium Fast
ReadyAssist is the only RSA organization with the
dedicated retail workforce
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Strictly Private and Confidential. As per
information available in the websites and our
understanding.
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ReadyAssist - B2B Media Coverage

• ReadyAssist partners with Lectrix Ev for 24/7
  roadside assistance
• Simple Energy, ReadyAssist partner Customer
  benefits
• explained
• Kinetic Green, ReadyAssist Partners to offer
  extended warranty on E2Ws
• ReadyAssist, Ampere collaborate for full stack
  after sale, service support
• ReadyAssist Okaya EV partner to provide full
  stack aftersale support
• RunR Mobility partners with ReadyAssist for
  Aftersales EV Support
• ReadyAssist Aquires SpeedForce for USD 10m, to
  set up 1000
• 2W workshop chain April 2024
• Hero Electric joins hands with ReadyAssisist to
  train 20,000 mechanics

Click here for more PR Media Coverage.
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ReadyAssist - Invest / Fund raising Media Coverage

• ReadyAssist raises 5M led by Howen
  International Fund SPC in pre-Series A Round
• ReadyAssist To Invest INR 59 Crore To Augment EV
  Infrastructure With GRID
• ReadyAssist partners with iTriangle for
  Telematics collaboration Deal valued at around
  2 mn annually
• This on-demand vehicle service and repair startup
  registered Rs 4 Cr revenue in first year of
  operation
• ReadyAssist plans to invest 8M to set up EV
  stores
• ReadyAssist raises 1 million dollars
• RSA startup ReadyAssist raises 1 million in seed
  f Click here for more PR Media Coverage.

unding
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ReadyAssist Media Coverage

• Vimal Singh talks about Reactive Vs Proactive
• Emergency Assistance
• ReadyAssist to launch phygital EV store in ten
  cities
• ReadyAssist plans to provide EV assistance across
  5,000 locations in India
• ReadyAssist plans to provide roadside assistance
  to
• EVs across India
• ReadyAssist To Set-Up 'GRID' EV Stores Across
  India Will Invest 8 Million Over An Year
• Hero Electric ReadyAssist To Train 20,000
• Mechanics In EV Service Repair Need Of The Hour

Click here for more PR Media Coverage.
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ReadyAssist Miscellaneous

• How Losing A Close Friend Inspired This
  Entrepreneur To Start 24-Hour Roadside Assistance
  Startup
• ReadyAssist roadside assistance services expand
  These 26 new states are now covered
• Shell, ReadyAssist plan to create 6,500 jobs
• Employment during Covid-19 ReadyAssist to hire
• 12,000 mechanics
• Budget 2022-23 Automobile EV Sector Reactions
• This Bengaluru based startup upskilling
  individuals to empower

Click here for more PR Media Coverage.
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Man behind the Idea.

• Scaled ReadyAssist from Bengaluru to a PAN-India
• BITSian with masters in Software Architecture
• Started with a team of 3 people in 2015 to 550
  people today
• Increased from 20 service providers to 10000
  service providers in 19000 Pin Codes
• Instrumental in enabling 30Mins ROS supports
  across India through technology
• Upskilled more than 3000 partners in EV skills
• Driven the business from a garage to an ISO
  270012013 certified company

10 Years Experience Working in
VIMAL SINGH SV
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Strictly Private and Confidential
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Board Members and Advisors
Vijay Sambamurthi Founder Managing Partner
Lexygen Board of Directors Vijay is the Founder
Managing Partner of Lexygen, a leading
Corporate law firm in the country. Vijay is one
of the mentors and directors at ReadyAssist and
advises us in legal, fundraising and other
strategic activities. Vijay is also a founding
member of TiE Guwahati chapter and the panel
member of mentors of the Nasscom 10k Startups
Programme. Vijay has successfully led some of
India's most complex transactions in the areas of
Private Equity MA Vivek Subramaniam
Founder CEO AltLifeLab Board of
Directors Vivek is the Founder Managing
Director of altLifeLab, an initiative and attempt
to fight against the lifestyle diseases of
current future generations. Vivek is one of our
investor, advisor a mentor. Vivek has also
invested in various other startups spreading
across multiple domains. Prior to this, Vivek was
the Founder CEO of Fintellix, a FinTech
organisation. Fintellix was acquired by Verisk
Analytics. Viveks career also includes stints at
iGate, Cognizant, Citibank and TCS. Vivek is an
alumnus of NITK, Surathkal and IIM
Lucknow Satish Grampurohit Angel Investor
Advisor Board Observer Satish is an active
angel investor advisor to many startups
including ReadyAssist and a member of corporate
advisory board at Welingkar Institute of
Management. Satish has also played leadership
roles in large corporates for transformation
initiatives such as resource re-skilling, talent
development and Agile DevOps adoption. He is a
member of our board observers and a shareholder
at ReadyAssist.
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Strictly Private and Confidential
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Thank You
www.readyassist.in
839/2, 24th Main Rd, behind Thirumala Theatre,
1st Sector, HSR Layout, Bengaluru 560102 CIN
U63031KA2018PTC119111 GSTIN
29ABBCS2203G1ZO 24/7 Support, Dial
8197-852-852 or support_at_readyassist.in General
Queries hello_at_readyassist.in Business
Queries business_at_readyassist.in