Difference Between Consumer Court And Consumer Forum

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DIFFERENCE BETWEEN CONSUMER COURT AND CONSUMER
FORUM
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INTRODUCTION
To safeguard consumers and guarantee ethical
business activities, Consumer Courts and Consumer
Forums were founded. Special courts known as
"consumer courts" were created to settle issues
involving consumers. The Consumer Protection Act
of 1986 was used to establish them. Whereas the
Consumer Forum serves as a venue for consumers to
file complaints and obtain guidance and
assistance regarding their legal rights, the main
goal of these courts is to promptly and
economically resolve consumer issues.
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ARE CONSUMER COURT AND CONSUMER FORUM SIMILAR?
While they both deal with consumer protection,
consumer forums and consumer courts have slightly
distinct functions. National, state, and
district consumer disputes are settled by
quasi-judicial consumer forums established by the
Consumer Protection Act of 1986. The appropriate
judicial authorities or consumer courts resolve
those matters, as opposed to online forums.
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WHAT ARE THE CONSUMER COURT AND FORUM?
CONSUMER COURT
CONSUMER FORUM
A court system that resolves disputes pertaining
to consumers is typically referred to as a
"consumer court." This includes all judicial
levels, including the Supreme Court, High Courts,
and District Courts. Complete judicial authority
is granted to consumer courts, which also deal
with a wide range of legal issues, including
conflicts involving consumers.
The Consumer Protection Act of 1986 established
consumer forums, commonly referred to as Consumer
Dispute Redressal Forums, as quasi-judicial
entities. They function as avenues via which
consumers can file complaints about subpar goods
or inadequate services. The District Consumer
Disputes Redressal Forum, State Consumer Disputes
Redressal Commission, and National Consumer
Disputes Redressal Commission are the three
levels at which these forums operate.
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IS THE CONSUMER FORUM A COURT OF LAW?
The customer forum differs from a traditional
court. The Consumer Protection Act of 1986
established this quasi-judicial agency. It has
certain quasi-judicial authority, but not the
same legal standing as courts. With these powers,
it may resolve customer complaints and issue
court-like orders.
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