SAP C4C Functional Online Training Demo Session (1)

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Demo Session Invitation SAP C4C Functional
You're invited to a demo session exploring the
robust functionalities of SAP Customer
Relationship Management (CRM) for Customer
Engagement (C4C) solutions.
by Suryaprakash Raman
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Session Details
Date
Join us on July 14th, 2024, for an insightful
session.
Time
The session will commence at 730 PM IST.
Location
This session will be conducted online, allowing
for convenient participation from anywhere in the
world.
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Agenda
SAP C4C Overview
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Get an in-depth introduction to the SAP C4C
platform, its features, and capabilities.
Key Features and Functionalities
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Explore the core functionalities of SAP C4C,
including sales, marketing, service, and more.
Live Demo and QA
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Witness a live demonstration of SAP C4C, followed
by an engaging QA session to address your
queries.
Next Steps
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Discover how to leverage SAP C4C to enhance your
customer engagement strategies.
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Overview of SAP C4C
Unified Platform
Enhanced Customer Engagement
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SAP C4C provides a comprehensive and unified
platform for managing customer interactions
across various channels.
SAP C4C empowers businesses to optimize customer
experiences, foster loyalty, and drive revenue
growth.
Improved Collaboration
Streamlined Processes
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SAP C4C facilitates seamless collaboration
between sales, marketing, and service teams to
enhance customer journeys.
SAP C4C automates and streamlines key processes,
such as lead management, opportunity tracking,
and order fulfillment.
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Key Features and Functionalities
Customer Service
Sales Management
Marketing Automation
Manage leads, opportunities, quotes, orders, and
invoices efficiently.
Create and manage targeted marketing campaigns,
track performance, and optimize ROI.
Provide exceptional customer support, resolve
issues promptly, and track service requests
effectively.

• Sales forecasting

• Campaign management

• Case management

• Pipeline management

• Lead nurturing

• Knowledge management

• Customer relationship management

• Marketing analytics

• Customer self-service

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Demo and QA
Live Demo
Witness a real-time demonstration of SAP C4C
functionalities in action.
Interactive QA
Engage in a QA session to gain insights, clarify
doubts, and discuss best practices.
Case Studies and Scenarios
Explore real-world examples of how SAP C4C is
used to achieve business success.
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Next Steps
Schedule a Personalized Demo
Request a tailored demo session to see how SAP
C4C can meet your specific business needs.
Explore Resources
Access a wealth of information and resources on
SAP C4C, including documentation, videos, and
white papers.
Contact Our Experts
Reach out to our team of SAP C4C experts to
discuss your requirements and get personalized
guidance.
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Contact Us
Reach out to our team of SAP C4C experts to
discuss your requirements and get personalized
guidance.
91 9146037100